Refrigerators being temporarily removed from all rooms

ninjaprincesst

Well-Known Member
We have one of these on the boards right now. ;) Of course people are going to do this, and yes, I agree that Disney should require proof of the need. It would be simple enough to bring in the prescription copy for the Disney so they can have one delivered to your room.

The simplest way to prove it is to get people to produce the insulin or other meds upon check in.
 

copcarguyp71

Well-Known Member
We have one of these on the boards right now. ;) Of course people are going to do this, and yes, I agree that Disney should require proof of the need. It would be simple enough to bring in the prescription copy for the Disney so they can have one delivered to your room.


Don't quote me but I believe the HIPPA act as well as possibly the ADA act precludes them from being able to ask for documentation. Just look at one of the numerous ECV or GAC threads for more info and detail as this thread is way too ponderous already.
 

G00fyDad

Well-Known Member
Don't quote me but I believe the HIPPA act as well as possibly the ADA act precludes them from being able to ask for documentation. Just look at one of the numerous ECV threads for more info and detail as this thread is way too ponderous already.


It would preclude them from asking for the proof outright, but not if you are asking for an amenity to cover a medical reason. If you bring the issue up to Disney and you tell them that you have diabetes then Disney has the right to ask for proof before spending money to accommodate that need.
 

copcarguyp71

Well-Known Member
It would preclude them from asking for the proof outright, but not if you are asking for an amenity to cover a medical reason. If you bring the issue up to Disney and you tell them that you have diabetes then Disney has the right to ask for proof before spending money to accommodate that need.


Believe me, I hope they do get to ask for proof but I think the way things are from a litigious standpoint they cannot just like people can get a GAC card so easily. The rights unfortunately seem to fall with the unscrupulous individuals in these instances. I do hope they have to show a need otherwise every single person at the resorts will spontaneously develop Diabetes....
 

G00fyDad

Well-Known Member
Believe me, I hope they do get to ask for proof but I think the way things are from a litigious standpoint they cannot just like people can get a GAC card so easily. The rights unfortunately seem to fall with the unscrupulous individuals in these instances. I do hope they have to show a need otherwise every single person at the resorts will spontaneously develop Diabetes....



I don't think you understand. If you make the request based on a medical need then WDW can ask for proof. They couldn't just look at someone and ask for it. They have to be informed of the medical situation first. But they can ask for proof. It is the same as calling in sick at some employers. Some employers ask for a doctor's note. So do schools. If you make the request first and bring up the issue then the responding agency has the right to ask for some sort of proof. Obviously they cannot ask for specifics, but they can ask for something like a prescription copy.
 

copcarguyp71

Well-Known Member
Actually I think I understand pretty well as a person who runs a company and needs to be vigilant against the possibility of being liable for having infringed on rights provided by law.Several excerpts from ADA manuals pertaining to areas of different disabilities...

An air carrier must not require any kind of proof as a condition for the provision of transportation, except in some very limited circumstances.

Unless it is readily apparent that the animal is a service animal (and most of the time, it is apparent), then the entity may ask if the animal is required because of a disability. It is not, however, allowed to require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal.

Individuals with disabilities may not be required to provide proof of disability, such as a doctor’s note. For the sale of single-event tickets, it is permissible to ask whether the person purchasing the tickets for accessible seating has either a mobility disability or a disability that requires the use of the features of the accessible seating, or is purchasing the tickets for a person who meets those criteria.

and an article from "Hotel News Now"... http://www.hotelnewsnow.com/Article/7754 in which the author states...

“But you cannot ask them for proof of their disability,” she said. “You might not consider them to be a person of disability but if they answer ‘yes,’ you’ve been given verbal representation.
 

The Mom

Moderator
Premium Member
Before they had refrigerators in all rooms, WDW had small refrigerators that were only capable of holding medications. They may still have them, and this is what you might be given. They may also ask to see your medications to insure that they will fit, as they might keep some larger ones available if needed.

So even though they can't ask for "proof" they might ask to see them , or ask you to describe them (not what they are for, but just a general size) in order to accommodate you properly.
 

flynnibus

Premium Member
Don't quote me but I believe the HIPPA act as well as possibly the ADA act precludes them from being able to ask for documentation. Just look at one of the numerous ECV or GAC threads for more info and detail as this thread is way too ponderous already.


Urban myth. HIPPA doesn't apply to companies like Disney. HIPPA only applies to those involved in the medical provider fields (loose term used by me..) - see http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/
 

kbmb

Active Member
Couple of things I'd like to find out:

1) Any live reports from people at the resorts now? Are they really disconnecting ALL of them? I've heard mixed reports on whether they are targeting all or not.

2) Does anyone know what the options are at the Wilderness Lodge IF a fridge isn't available. In-laws will be down there on 8/16....and father-in-law is diabetic. So he needs to refrigerate his insulin. IF they don't have any fridges available for the room, does the hotel have a central fridge to use?

Thanks!

-Kevin
 

Buzz2001

Well-Known Member
Room Letter

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Sassagoula-Rvr

Well-Known Member
Well, I'm booked for the last week in November...just over 4 months out...should be good...I use the fridge pretty heavily for the kids drinks and adults drinks...Still only an inconvenience though, I can buy a cheap cooler when we get down there.
 

Buzz2001

Well-Known Member
I use to use them before fridges were free. They would deliver the fridge to the resort and bell services would hold it until you arrived. They you could get bell services to deliver it to your room. It comes boxed up so you have to return it in the same manner.
 

mousehockey37

Well-Known Member
Couple of things I'd like to find out:

1) Any live reports from people at the resorts now? Are they really disconnecting ALL of them? I've heard mixed reports on whether they are targeting all or not.

2) Does anyone know what the options are at the Wilderness Lodge IF a fridge isn't available. In-laws will be down there on 8/16....and father-in-law is diabetic. So he needs to refrigerate his insulin. IF they don't have any fridges available for the room, does the hotel have a central fridge to use?

Thanks!

-Kevin

How are they staying there? Through Disney or DVC? DVC fridges aren't affected with this. Also, I do think it is all of them, and not just Disney in FL. It's been said that they're starting with the vacant rooms and then disconnecting the remaining ones when occupied rooms were then vacated.
 

kbmb

Active Member
How are they staying there? Through Disney or DVC? DVC fridges aren't affected with this. Also, I do think it is all of them, and not just Disney in FL. It's been said that they're starting with the vacant rooms and then disconnecting the remaining ones when occupied rooms were then vacated.


It's a regular Disney booking. Courtyard view room.

I really hope Disney does the right thing and has fridges available first and foremost to those who need it medically. Everyone else should be compensated in other ways.

-Kevin
 

hull327

Well-Known Member
I fail to see the big deal here. I, for one, am glad that they're removing these and replacing them since there's obviously a problem. Is it an inconvenience if they're not there during your trip? Sure. Is is something that ruins the trip and deserving of compensation? No. It's a mini-fridge in a room. How many times have we gone to WDW and a favorite ride is down for maintenance? Of course I'm bummed but I'm not storming the Customer Service desk and demanding compensation.
 

mousehockey37

Well-Known Member
It's a regular Disney booking. Courtyard view room.

I really hope Disney does the right thing and has fridges available first and foremost to those who need it medically. Everyone else should be compensated in other ways.

-Kevin

First, your room will be affected. I asked because if you were going DVC rental ways, those are not bothered by this.

Second, yes, those that medically first and foremost hopefully will get the ones that are available, not just people who are "big spenders" or the infamous "I'll file legal action..."

Finally, no. There needs to be no compensation dealt to everyone else. Why? The compensation I see is that your safety is being seen as #1 priority. If Disney valuing their customers life and spending all this money to fix a potentially deadly issue isn't enough compensation, then perhaps people need to look at themselves and how greedy they are. The company is taking enough of a hit with the changes (which they don't have to do, by the way) let alone comp guests something.

I think this is a big point, Disney has the option to do nothing with the fridges. There was at least one incident in CA where one caught fire, and that caught their attention that a change should possibly be made. Well, they are acting on that. I'm sorry for the thousands of people that will be affected by this inconvenience, but in no way do I condone the behavior of people demanding that they be compensated for something like this. If Disney did nothing at a resort and it burned down while guests were in the parks, you would have people threatening and carrying through with 1,0001 different actions.

It's just sad that we see people EXPECTING Disney to offer them something for free because of fixing a potentially deadly issue. This isn't like getting stuck on the monorail in the heat of the day or waiting 150 minutes in a standby line to have the ride close down when you're next to go on. This is a preemptive move by Disney to ensure the safety of all their guests and people just want more. Be happy that the resorts offer what they do because all Disney really has to offer a guest is a room with a bed, light, phone and bathroom, nothing else.
 

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