Marni It's a great source, but I still don't read his articles and say that the ratings are abysmal. They might not be what Disney wants them to be, but abysmal they are not.
I am curious, have you been to the show? If you have not or even if you have, I challenge you to watch it and then listen to the crowd after it ends. Actively just listen to what people are saying about the show. I've been to it enough times. Now that I assure you, you're going to hear praise. You are going to hear positive comments. I have actively listened for negative comments. Occasionally I hear them, but every time I go I will absolutely hear positive comments. Aside from this personal experience, I also have another set of insights that allows me to know that the show is not abysmal.
Back on topic about the new live presentation, there's actually going to be a rehearsal on the 20th prior to the 21st. For both presentations that rehearsal and the live event, Disney has asked its cast members to come be in the audience. It filled up with cast volunteers in a matter of moments.
I know many on here Hate the show and want to present a narrative that it has completely flopped.
I'll make you a friendly bet that in a few years times, Harmonious will still be playing and will be able to look back at this disagreement of insights and see which was closer to the truth.