Refillable Mug

[Wiidrone]

Going to WDW in July on the DDP.
How, when & where do you receive your mug.

 

[DivineMadness7]

a family of 4 would cost, assuming each gets their own mug, thats $48. you can buy 8 cases, thats 192 cans of soda. i would doubt that your family would drink that much in your stay, neither would i.

if you base the saving against buying your soda at the resort, then yes it would be cost effective. but is isnt if you consider bringing in soda from outside.

But who wants to lug 8 cases of soda up/into their room? Not me. Or bother going to the store to buy it? sorry, not me again. Once I'm there, I don't want to deal with any outside world stuff. Also, it's much more environmentally friendly to use the mug than to empty all those cans. I see what you're saying, but I still think the refillable mugs are a better option all around.

 

[joshwill]

But who wants to lug 8 cases of soda up/into their room? Not me. Or bother going to the store to buy it? sorry, not me again. Once I'm there, I don't want to deal with any outside world stuff. Also, it's much more environmentally friendly to use the mug than to empty all those cans. I see what you're saying, but I still think the refillable mugs are a better option all around.

the 8 cases was just an example of how much the mug vs store bought was, value wise. i wouldnt drag that much with me either.

to me the resorts is primarily a place to sleep and shower. i really dont spend any time there otherwise. during the day im at the parks, during the evening/ nights im at DTD or the adventurers club. i bring one 1/2 case with me, cost about $3, and that will last me 5 days 4 nights at the resort. for me its just not worth it to get a mug, aside from the fact they dont carry my prefered soda and i usually get stuck in a room farthest from the food court.

as to the environmentality of it, in each room ive been in, there is a green trash bin put there specifically for recycling.

 

[sbkline]

It is interesting that you ignore the posted signs at each mug/cashier area, as well as the printing on the mug itself.

I'm very well aware what is printed on the mug itself, but I don't remember what the signs say at the mug/cashier are, so feel free to refresh my memory.

But here is what is printed on the mug...from memory, so I may get a word or two wrong: "Good for free refills for the length of your stay".

While some think that this closes the issue, I'm not so sure. I think there is room for interpretation. I'm not trying to be cute or play on technicalities or anything, but I honestly tend to think that the printing is not on the mug to prohibit using it on future trips. I tend to believe that it is simply a reminder to the average guest who probably won't be returning (at least not for quite some time) that they can use these mugs for free refills. It is my opinion (although I certainly may be wrong) that WDW is going by the assumption that most people who are visiting and who are purchasing these mugs are one time visitors and not regulars like us. So they don't expect the average purchaser of the mug to make many repeat visits so they don't bother to print anything on the mug about using it on future trips. I don't think they really care if we re-use them on future trips or not...you've already paid good money to stay in their resort and you've already paid for the mug and those fountain drinks don't really cost the company that much money at all...so I tend to believe that the company views free refills on subsequent trips to be another perk of staying in their resort and having purchased their mug already, and the printing on the mug is simply a reminder to people that they are welcome to use these mugs for the length of their trip. In other words, it's a reminder of this perk in order to entice people to buy the mug, but (in my opinion) not a statement of policy on whether or not these mugs can be used on subsequent trips.

Now once you remind me what the sign by the register says, I may very well be proven wrong in my interpretation, since I don't remember what the sign says...last year was my first ever visit on property.

But until I'm proven wrong (and I may very well be as soon as you post what the sign says), I'm going under the assumption that the printing on the mug is nothing more than a reminder to guests that they can get a bargain by purchasing this mug because they can use it for refills. And since Disney is assumming that the average visitor won't be back they don't bother themselves with mentioning anything about subsequent trips. And, having said all that, I will go by the policy as told me by the CMs...who are representatives of the company...that I am perfectly welcome to use my mug on any future trip.

As a sidenote, I find it somewhat amusing how self righteously indignant some people get towards others who choose to bring their mugs back on future trips for refills. Judging by the reactions of certain posters, you'd think that it was Bonnie and Clyde running around cleaning out the gift shop!

 

[unkadug]

Thou shalt not steal.

How do you interpret that?

 

[sbkline]

Thou shalt not steal.

How do you interpret that?

Like I said, the whole issue is whether or not it can be correctly considered "stealing". My whole opinion is that Disney doesn't have a policy against re-using the mugs, as I just explained. Either that, or if there IS such an official policy, that the CMs are told not to enforce it, thereby creating a different defacto policy...based on the CMs who have told me and various other posters on these boards that reusing the mugs IS allowed.

So if Disney has no policy against reusing the mugs, it isn't stealing is it?

Or if they do have such a policy, but it goes unenforced, even to the point of CMs (who are representatives of the company) telling guests to go ahead and reuse the mugs, then it isn't stealing is it?

After all, it isn't stealing if the representatives of the company tell you it's okay.

 

[unkadug]

And we've never know a cast member to be wrong, have we?

They are always right on top of every little known fact at WDW. They even tell us that there's no addition being built at the Contemporary.:lookaroun

I just find it interesting that someone who has taken a few moralistic attitudes on several issues can then come back and try to convince himself though convoluted logic that the phrase "length of stay" means something entirely different. :shrug:

 

[joshwill]

oh how i love to see people rationalize getting away with it when they know thyere doing something wrong.

maybe disney is over estimating the honesty...or intelligence (if you relly beleive what you just said) of some of their guests. "the lenght of you stay" seems pretty clear cut to me. its not length of your stay ON EARTH.

 

[sbkline]

And we've never know a cast member to be wrong, have we?

They are always right on top of every little known fact at WDW. They even tell us that there's no addition being built at the Contemporary.:lookaroun

I just find it interesting that someone who has taken a few moralistic attitudes on several issues can then come back and try to convince himself though convoluted logic that the phrase "length of stay" means something entirely different. :shrug:

And I still find it interesting that something so trivial as reusing a mug for free refills, when there is room for discussion on what the policy actually is, gets some people so riled up into a self righteous frenzy. Dude, does it really matter if someone else thinks that WDW doesn't mind if they reuse their mug for refills? What is it about that that gets your panties in a twist?

Heck, I'm just as guilty I guess. I'm actually sitting here debating this petty, insignificant issue! I need to get off the computer and go find something more meaningful to do! :lol:

 

[unkadug]

And I still find it interesting that something so trivial as reusing a mug for free refills, when there is room for discussion on what the policy actually is, gets some people so riled up into a self righteous frenzy. Dude, does it really matter if someone else thinks that WDW doesn't mind if they reuse their mug for refills? What is it about that that gets your panties in a twist?

Heck, I'm just as guilty I guess. I'm actually sitting here debating this petty, insignificant issue! I need to get off the computer and go find something more meaningful to do! :lol:

Please reread my post.

I could care less if you take/steal drinks from Disney, I'm merely amused at your picking and choosing your morals.

 

[Wilt Dasney]

But here is what is printed on the mug...from memory, so I may get a word or two wrong: "Good for free refills for the length of your stay".

I think your interpretation is reasonable. The wording seems ambiguous at best when it comes to future visits.

Given the lack of any reference to future visits coupled with Disney's lack of shyness when it comes to being specific about things they don't approve of, I think a reasonable person could interpret the statement as a reminder that the mug is good for refills as long as you're around, without any particular conclusion about future visits one way or another.

Given that you went the extra mile and asked the folks who would be responsible for enforcing any "future visit" policy about it, I'd sleep soundly with my old mug in tow. :king:

 

[sbkline]

I think your interpretation is reasonable. The wording seems ambiguous at best when it comes to future visits.

Given the lack of any reference to future visits coupled with Disney's lack of shyness when it comes to being specific about things they don't approve of, I think a reasonable person could interpret the statement as a reminder that the mug is good for refills as long as you're around, without any particular conclusion about future visits one way or another.

Given that you went the extra mile and asked the folks who would be responsible for enforcing any "future visit" policy about it, I'd sleep soundly with my old mug in tow. :king:

Glad to see that not everyone things I'm a notorious criminal! :ROFLOL:

I forgot to mention another point that you just reminded me of...as you touched on, "length of your stay" doesn't even clearly state THIS particular stay. The only thing that is clear from that phrase is that you need to be a paying guest currently staying on property in order to get the refills. If I were to move to Kissimmee next year, the mug doesn't entitle me to go to a WDW resort every Sunday and hang out by the pool with free drinks in my mug. According to the printing on the mug, I need to be a guest on property to use the mug, but it says nothing about being restricted to the stay on which I purchased the mug.

So like I said, it's not quite as clearcut as some would make it out to be. But if one doesn't feel right using a 2007 mug on a 2008 trip, that's their business...I just don't understand why so many people are so rabid about it. :shrug:

 

[Wilt Dasney]

I forgot to mention another point that you just reminded me of...as you touched on, "length of your stay" doesn't even clearly state THIS particular stay.

I thought the same thing. Unless the wording at the registers is drastically different from what you say is on the cups (having never bought one, I wouldn't know), then it doesn't take a great leap of logic to assume the wording you quoted means good for the length of any stay on-property.

Maybe I'm missing something, but if you've accurately characterized what's on the cups, I'd say it's definitely ambiguous. :shrug:

 

[CleveRocks]

I'm very well aware what is printed on the mug itself, but I don't remember what the signs say at the mug/cashier are, so feel free to refresh my memory.

I've seen it on another board ... if I can find it, I'll be happy to post it.

But here is what is printed on the mug...from memory, so I may get a word or two wrong: "Good for free refills for the length of your stay".

While some think that this closes the issue, I'm not so sure. I think there is room for interpretation. I'm not trying to be cute or play on technicalities or anything, but I honestly tend to think that the printing is not on the mug to prohibit using it on future trips. I tend to believe that it is simply a reminder to the average guest who probably won't be returning (at least not for quite some time) that they can use these mugs for free refills. It is my opinion (although I certainly may be wrong) that WDW is going by the assumption that most people who are visiting and who are purchasing these mugs are one time visitors and not regulars like us.

Respectfully, I believe your interpretation to be incorrect. If you were correct, then wouldn't it be easier for them to just print "GOOD FOR FREE REFILLS" on the mug?

The clause "for the length of your stay" defines the time interval. It is good during the length of your stay. Does this not suggest to you that it is NOT good outside of the length of your stay?

As a sidenote, I find it somewhat amusing how self righteously indignant some people get towards others who choose to bring their mugs back on future trips for refills. Judging by the reactions of certain posters, you'd think that it was Bonnie and Clyde running around cleaning out the gift shop!

I don't think I'm being righteously indignant. I believe I wrote in my post that it comes down to personal choice. I'm just a rule-follower by nature. Or by nurture. Or something like that!

 

[sbkline]

Respectfully, I believe your interpretation to be incorrect. If you were correct, then wouldn't it be easier for them to just print "GOOD FOR FREE REFILLS" on the mug?

The clause "for the length of your stay" defines the time interval. It is good during the length of your stay. Does this not suggest to you that it is NOT good outside of the length of your stay?

Like I said, "Good for Free Refills" would imply an entitlement to refills whether you're a paying guest or not. It means that if we were to stay at the 10 dollar roach motel in the slum section of Orlando, that we could leave the Magic Kingdom and go to a resort and fill up last year's mug, then hop on the next bus back to the Magic Kingdom. I acknowledge that the wording on the mug clearly indicates that you're supposed to be a paying guest. However, "For the length of your stay" could mean ANY stay. When I hold that mug in my hand next week, I will be on a stay at Port Orleans Riverside. And that mug says that I can get free refills for the length of my stay. Unless the wording on the registers says otherwise, that mug says nothing about the free refills being limited to my 2007 stay. Are you starting to see where there can be some room for interpretation there? That's where it becomes the job of the staff to clearly say what the rule is. And, unless the wording on those signs by the registers clearly supports what you say, then the ambiguity of the print on the mugs leaves the final decision between your own conscience and the representatives of the company that you may consult. If "good for the length of your stay" is defined to me by two seperate CMs who say that it can be ANY stay, not just this one, then to me, that's the final word until I see something in print that's clearly to the contrary, or until I hear the contrary from another CM on my upcoming trip.

 

[Gator35]

Are u serious about the mugs!!!! So what if we use are mugs over and over, it cost disney pennies for the soda and coke loves that people are drinking their stuff.

 

[CleveRocks]

the CMs are told not to enforce it, thereby creating a different defacto policy...based on the CMs who have told me and various other posters on these boards that reusing the mugs IS allowed.

So if Disney has no policy against reusing the mugs, it isn't stealing is it?

Or if they do have such a policy, but it goes unenforced, even to the point of CMs (who are representatives of the company) telling guests to go ahead and reuse the mugs, then it isn't stealing is it?

After all, it isn't stealing if the representatives of the company tell you it's okay.

I'll give an example that is unrelated to the refillable mugs, but has everything to do with the difference between what front line employees and low-level managers say, and what the company policy actually is and what the company actually wants them to do.

Years ago, I worked as a behavioral consultant, and I provided psychological services to agencies that operated group homes for people with developmental disabilities.

There were problems with residents who were physically and verbally abusive to others, physically abusive to themselves and also people who destroyed property. It was my responsibility to design systems to reduce the incidence of these negative behaviors. A reduction in these behaviors would have a huge impact on people's lives. Less violence and intimidation and property destruction keeps residents and staff uninjured and unstressed, and allows the company to spend more money on cool stuff rather than wasting money on replacing furniture and paying medical bills for the after-effects of physical abuse.

Anyway, as a consultant, all I could do was design the rules and train the managers -- very infrequently could I train any of the direct care staff. It was basically up to each group home manager to train and supervise the direct-care staff. ANd it was the direct care staff who would record data about the incidence of such behaviors. I would then use this data to share with psychiatrists, who would make decisions about medications that these people may or may not need.

So trying to keep this long story from getting longer ... the direct care staff almost never cared about collecting data. They truly didn't care what information I got ... it was totally unimportant to them. I even came across some managers who TOLD their underlings not to bother keeping good data!

So by your logic, if the front-line staff and even some of the managers say that the rules don't apply, then that is what the upper management of the company wants, too. It was okay for those front-line employees to NOT follow the rules. Right???

 

[CleveRocks]

Are u serious about the mugs!!!! So what if we use are mugs over and over, it cost disney pennies for the soda and coke loves that people are drinking their stuff.

To me, it's a matter of morals. Morals aren't relative.

Let me ask you a question. Let's say that the resort food courts started selling penny candy ... literally candy priced at one cent per piece. Would it be okay to pocket one or two pieces of that penny candy without paying for it?

 

[CleveRocks]

I FOUND THE PHOTO!

Can anyone help out an idiot who doesn't know how to post a photo on this message board???:ROFLOL:

Until I can post it, here is the EXACT text ... you'll just have to trust me until someone teaches me how to post the photo:

"Free Unlimited Refills available from the Food Court Beverage Station until the end of your stay during which the mug was purchased. The beverage station offer soft drinks, coffee, hot chocolate, hot and iced teas."

 

[Nemo14]

Just my 2 cents worth before this thread is closed....

In the long run,will WDW go bankrupt if you bring back your mug year after year? Probably not, but they'll keep raising the prices for them anyway.
Is it wrong to bring them back year after year when it clearly states that they are for your lenghth of stay? Definitely yes!
Personally, I choose not to bring them back simply because it's wrong - pure and simple.

 

[sbkline]

I FOUND THE PHOTO!

Can anyone help out an idiot who doesn't know how to post a photo on this message board???:ROFLOL:

Will copy and paste work? I know sometimes it will and sometimes it won't, depending on where the picture is.

But in the meantime, I trust that you accurately posted what the sign says, so I will have to concede that the sign spells it out alot more clearly than the print on the mug. And contrary to what many of you may think, I don't want to be dishonest, so I guess I'll have to rethink my decision to bring my mug back for free refills. I guess another 12 bucks or so for a new mug won't lighten my wallet that much.