Rapid Fill Mug Program Fails (at more ways than you might think)

Hot Lava

Hot Lava

Well-Known Member
ParkMan73 said:
There will be a day where using a MB to operate a drink machine will be second nature. When guests start using them for everything else, this will be yet just another thing.

Someone with some sense over there needs to reign in these mid level managers that want to impress their boss by saying "look how I just created a program to save 1M a year on drinks".
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Well, by then Disney will be employing precogs that will know beforehand that a person intends to steal pop and be able to stop that before it occurs. Maybe they can just deliver a strong shock through the MB, with a loud announcement from it to not steal, so as not to have to employ any more CMs.
Although maybe most or all the all the CMs will be robots. It will be Westworld Disney!:eek:
 
P

ParkMan73

Active Member
Hot Lava said:
Well, by then Disney will be employing precogs that will know beforehand that a person intends to steal pop and be able to stop that before it occurs. Maybe they can just deliver a strong shock through the MB, with a loud announcement from it to not steal, so as not to have to employ any more CMs.
Although maybe most or all the all the CMs will be robots. It will be Westworld Disney!:eek:
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I do like the AAs at WDW, so some AA CMs might be a bonus!
 
George

George

Liker of Things
Premium Member
ford91exploder

ford91exploder

Resident Curmudgeon
flynnibus said:
1) They are reusing an existing implementation... moving the RFID reader would of course require a redesign specific to Disney
2) by putting the reader in use for a band - it's less natural than just putting the mug in place
3) complicates multiple concurrent usage
4) timing - RR was done before and isolated from MM+
5) what do you do for people without a MB? Give them a RFID enabled cup? Oh wait.. now I need to hold the cup up where I put my band.. etc

As much as people are complaining the system is confusing end-users... your model is even more complex.
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Exxon Mobil solved all of those issues mentioned with their Speedpass touch the Pegasus (Mickey) with your fob (magic band) and dispenser is active.

If people can figure this out at BURGER KING which uses RFID enabled dispensers which only require that the cup be in the GENERAL AREA of the dispenser - NOT PRECISELY centered on a target area. Yeah I'd rate Disney's implementation as a #FAIL


Disney chose a needlessly complex multiple sensor system which placed the sensors in about the worst possible location for an RFID device which ALSO needs precise positioning to work. Here is a link to the system which Royal Caribean uses for their soda dispensers. You need a RFID cup but since it dispenses by volume it does not care whether you use the RFID container to actually receive the drink like RapidFill does. And you can mix if you like or even 'fire and forget' ie place cup on dispenser and it will automatically dispense correct amount.

http://www.validfill.com/index-5.html

Disney so often manifests OCD control freak pathologies in their systems design it really makes me wonder WHO is actually doing the designs because they so often run counter to normal human expectations.
 
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ford91exploder

ford91exploder

Resident Curmudgeon
unkadug said:
Tell that to the Supreme Court :p
http://en.wikipedia.org/wiki/Nix_v._Hedden
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From an 1869 cartoon in Punch magazine

Railway Porter (to Old Lady travelling with a Menagerie of Pets).
"'STATION MASTER SAY, MUM, AS CATS IS 'DOGS,' AND RABBITS IS 'DOGS,' AND
SO'S PARROTS; BUT THIS 'ERE 'TORTIS' IS A INSECT, SO THERE AIN'T NO CHARGE
FOR IT!" [Punch, 1869, Vol. 57, p. 96]

This type of thing is what happens when you allow Lawyers to interact with the REAL world, They layer their cloud cuckoo land a la Nietzsche and Schopenhauer onto objective reality.
 
flynnibus

flynnibus

Premium Member
ford91exploder said:
Exxon Mobil solved all of those issues mentioned with their Speedpass touch the Pegasus (Mickey) with your fob (magic band) and dispenser is active.
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Apples and oranges...

First, remember, this is not supposed to be a token system.. it's intended to be INVISIBLE to the user.. only visible to enforce the rules everyone should be complying with in the first place.

All the rest of your rant just highlights the problem is in the sensitivity of the RFID pickup... not if
- its a band vs cup
- its MM+ vs a island platform
- etc

You're highlighting how you should scrap the system vs just fixing the particular issue. It's like throwing your car away because you have a flat tire. Fix the tire.
 
ford91exploder

ford91exploder

Resident Curmudgeon
flynnibus said:
Apples and oranges...

First, remember, this is not supposed to be a token system.. it's intended to be INVISIBLE to the user.. only visible to enforce the rules everyone should be complying with in the first place.

All the rest of your rant just highlights the problem is in the sensitivity of the RFID pickup... not if
- its a band vs cup
- its MM+ vs a island platform
- etc

You're highlighting how you should scrap the system vs just fixing the particular issue. It's like throwing your car away because you have a flat tire. Fix the tire.
Click to expand...

You are missing the point, Disney's current implementation is a failure some relatives were at SSR over holiday and they had multiple cups which were not read by RFID sensor, As we have seen Disney has a really bad case of 'Not Invented Here' and had Disney looked at other RFID enabled soda systems which DO work without constant employee intevention they would have had a much better system.

Instead they looked inward to their inner Sheldon and came up with Rapid Fill., Now they will need to replace rapid fill with something which actually works RELIABLY...
 

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