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Rapid Fill Mug Program Fails (at more ways than you might think)
- Thread starter The Visionary Soul
- Start date
JenniferS
When you're the leader, you don't have to follow.
Quoted for truth. Preach it, Buddy!
disney4life2008
Well-Known Member
LOL I am going to quote you. Did you go to college? Most college residence halls have self service pop machines. Did you think the same way then?
flynnibus
Premium Member
You need to stop thinking your world is everyone's...
I can tell you our college didn't have food in the resident halls.. you went to the dining hall for that. And while there were self-serve soda stations - none of them were free and none of them offered refills either.
Goofyernmost
Well-Known Member
That's the thing about having different departments. What other battles would the food service pick. It's their job to run as efficiently as possible. Those other battles are for someone else to fight.
I think that this is a much bigger problem then most are imagining otherwise they wouldn't have spent money on it. We think of it as nickels and dimes and I'll bet it's more like thousands of lost revenue. How many guests are there every single day of the year... it will surely add up. We've seen pictures of people filling gallon jugs from those places. It's more then just a minor issue at this point. An inconvenience for a few, but, the other alternative is to have the dispensers out of the reach of the public... now that would be some pickle wouldn't it? And all because some people feel that they are privileged and have managed to ruin it for everyone else by their greed.
Wilt Dasney
Well-Known Member
Pittsburgh bothers me. It's in a Northeastern state, and across the state from a major Eastern city. But I can't shake the feeling that it's basically in the Midwest. it defies my OCD compulsion to cleanly categorize things.Pittsburgh is the Midwest. Seriously, people there are generally very nice and the pace of life is less hectic. I consider Pittsburgh one of the best Midwestern cities even if it doesn't fit geographically.
WHY DO YOU DEFY ME, PITTSBURGH????
Anyway...since you brought it up and all...
Lord_Vader
Join me, together we can rule the galaxy.
For what it's worth.
During my two weeks this Christmas, 12/21-1/4 with most of the vacation at BWI and the last day at POFQ we had no problems with our mugs when used for counter service at resorts or otherwise. Not once did we run into any soda fountain that was not reading and requiring the RFID tags at BWI, YC/BC, POFQ, Poly, or CR. In fact, POFQ was the 15th day and our mugs had to be re-activated for the last day but were activated with no issues.
My observations:
Several guests during our stay tried using the machines with "old" mugs and simply shrugged and left. A few moved to tea, cocoa, or coffee and grumbled especially a family of seven with young children who were quite irritated that they were just there last year and had not budged for new mugs. I did see a few groups walk up and purchase additional mugs for their children after trying their old mugs, I would bet they are the primary target of the program.
Most guests had no issues with placing their mugs on the readers and pressing the fill button, only once or twice did we see a guest have any issues and they were using invalid mugs anyway. At BWI, the cashier explained the fill process immediately after we picked them up which I would guess eliminates many of the issues some have reported on this thread.
I am like another poster or two and drink a very high volume of beverages, Diet Coke, Coke Zero, Light Lemonade, coffee and hot cocoa primarily with the mug. Only once or twice during the trip did I get denied a refill and had to wait a minute or so longer than I wanted to which could be irritating but nothing worth getting worked up about. I can easily drink a half gallon of water in a few minutes when hot or very thirsty so I am probably a more extreme case for refills.
I continued to see guests using all manner of cup, mug, thermal containers to fill up on tea, coffee and hot cocoa at the Bakery at the BWI and at no time did any CM say a word to them and I can't blame them.
Personally, bringing an old mug back shows intent to steal beverages knowing there is a cost associated with the new ones. Disney is an expensive place to visit and most people look for any opprotunity to save a little but reusing old length of stay mugs is stealing in my mind. If someone is luck enough to have purchased a lifetime mug, Disney should honor their commitment but I have only seen guests using the mugs from the past few years.
I complely understand wanting to save the $72.00 it costs for four mugs but a quick trip to Wal-Mart, Hess, Target to pick up sodas and put them in the fridge would likely save nearly as much and you don't have to make a special trip to the CS location in the resort. In addition to our purchased mugs, we saved our Coke Rewards points over the year and redeemed them for free 20oz Coca-Cola products, over 70 in all and redeemed them at an area Wal-Mart which cost me nothing except the time and gasoline.
During my two weeks this Christmas, 12/21-1/4 with most of the vacation at BWI and the last day at POFQ we had no problems with our mugs when used for counter service at resorts or otherwise. Not once did we run into any soda fountain that was not reading and requiring the RFID tags at BWI, YC/BC, POFQ, Poly, or CR. In fact, POFQ was the 15th day and our mugs had to be re-activated for the last day but were activated with no issues.
My observations:
Several guests during our stay tried using the machines with "old" mugs and simply shrugged and left. A few moved to tea, cocoa, or coffee and grumbled especially a family of seven with young children who were quite irritated that they were just there last year and had not budged for new mugs. I did see a few groups walk up and purchase additional mugs for their children after trying their old mugs, I would bet they are the primary target of the program.
Most guests had no issues with placing their mugs on the readers and pressing the fill button, only once or twice did we see a guest have any issues and they were using invalid mugs anyway. At BWI, the cashier explained the fill process immediately after we picked them up which I would guess eliminates many of the issues some have reported on this thread.
I am like another poster or two and drink a very high volume of beverages, Diet Coke, Coke Zero, Light Lemonade, coffee and hot cocoa primarily with the mug. Only once or twice during the trip did I get denied a refill and had to wait a minute or so longer than I wanted to which could be irritating but nothing worth getting worked up about. I can easily drink a half gallon of water in a few minutes when hot or very thirsty so I am probably a more extreme case for refills.
I continued to see guests using all manner of cup, mug, thermal containers to fill up on tea, coffee and hot cocoa at the Bakery at the BWI and at no time did any CM say a word to them and I can't blame them.
Personally, bringing an old mug back shows intent to steal beverages knowing there is a cost associated with the new ones. Disney is an expensive place to visit and most people look for any opprotunity to save a little but reusing old length of stay mugs is stealing in my mind. If someone is luck enough to have purchased a lifetime mug, Disney should honor their commitment but I have only seen guests using the mugs from the past few years.
I complely understand wanting to save the $72.00 it costs for four mugs but a quick trip to Wal-Mart, Hess, Target to pick up sodas and put them in the fridge would likely save nearly as much and you don't have to make a special trip to the CS location in the resort. In addition to our purchased mugs, we saved our Coke Rewards points over the year and redeemed them for free 20oz Coca-Cola products, over 70 in all and redeemed them at an area Wal-Mart which cost me nothing except the time and gasoline.
Soarin' Over Pgh
Well-Known Member
Pittsburgh bothers me. It's in a Northeastern state, and across the state from a major Eastern city. But I can't shake the feeling that it's basically in the Midwest. it defies my OCD compulsion to cleanly categorize things.
WHY DO YOU DEFY ME, PITTSBURGH????
Anyway...since you brought it up and all...
BECAUSE WE CAN!!!! (But no seriously you're not the first person that I've heard similar stories from about Pittsburgh)
And if you ever wanna visit let me know. We have more than ketchup and sports.
Wilt Dasney
Well-Known Member
Don't downplay your ketchup and sports, my friend! There are far worse ingredients for a good life.
Hot Lava
Well-Known Member
Pittsburgh is the Midwest
I have never been to Pittsburgh, so I cannot speak directly to that (I know about the pop thing b/c I do have a lot of friends from there). But I agree that life in the Midwest is more laid back and less hectic. I prefer being a little more west that the Midwest proper (as it were), but you can always feel a big difference once you leave the 50 mile radius of DC. And the selfishness and rudeness considerably diminish and politeness skyrockets.
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disney4life2008
Well-Known Member
Did I say my world is everyone's? NO! And sorry you went to a school that had a dining hall elsewhere on campus
I am done with this conversation with you. Have a good one
GoofGoof
Premium Member
PNC Park was the best kept secret in baseball...then the Pirates had to go and get good and make the playoffs. I enjoyed going out there for games and practically having the place to myself.
Soarin' Over Pgh
Well-Known Member
Lord_Vader
Join me, together we can rule the galaxy.
xdan0920
Think for yourselfer
You are also a thief. Yay for you.
Lucky
Well-Known Member
I've only been to Pittsburgh once, and saw a couple of Cards-Pirates games at 3 Rivers.As a Cards fan I preferred it that way too.
Lord_Vader
Join me, together we can rule the galaxy.
I would love to do that too, been to Busch Stadium several times over the years but never managed to catch a Cards-Pirates game.
xdan0920
Think for yourselfer
Just the juvenile entitlement shining through... "I spend a lot with them.. so I deserve it"
It's crazy. How someone can think, "I bought a Happy Meal last week, so, now I get all the free soder I can cram into my cup/shoes/bucket/mouth".