DW and I stayed at Port Orleans French Quarter over Christmas and New Years this past year. We had an extremely late check in (about 4:00 a.m...due to flight delays), but the staff was still very courteous.
Only one time did a cast member act kind of nasty, and it wasn't so much nasty as uncooperative. Maybe she was having a bad day. Also, I called and asked for a late check out, and they said no. My wife called a few minutes later and they said yes. Maybe I sounded like a jerk!
But that is the worst I can say about the resort.
It is excellently themed. I live in the New Orleans, so I can safely say that it was like I was visiting the French Quarter (but less drunks and a better smell).
The staff was very accomodating for our room (I was temporarily diabled and needed a motorized scooter, that I rented from an outside company). We requested a first floor room, near the main building and received it!
Its a small resort, so during the Christmas holidays the buses picking people up from the resort were usually filled but never a long wait. Of course the return bus at the end of the day would be filled and sometimes you would have to wait a little while, but that is to be expected.
The food court is great. Of course, being from New Orleans, the food that is unique to New Orleans that they serve there, i.e. Gumbo, Beignets, etc. was just not the same. Still, I give Disney and A for effort. The regular food (burgers, cheese steak sandwhiches, pizza were all good.
I can't say enough good things about the resort. When I return, I may not stay there, for no other reason than, I would like to try some of the other resorts.
You have made a great choice staying at POFQ. Its a great resort.