WDW was so far above the cut, that fans collectively had a large store of good will and warm memories. Personally, I'd describe WDW as a mixed bag. I can simultaneously think GoG is a fun new ride, while also feeling that Splash is currently in a sad state. On my most recent visit, I assumed this might be my last opportunity to ride Splash at all.
I imagine WDW's only intent now is keeping it operational. One of the day of our visit, it was down most of the day, but WDW fixed enough to open.
Splash had long lines. To some extent, you are correct. People will still ride it almost no matter how broken it is.
Still, it was sad and a bit unsettling.