I love it when sone one on a discussion board says this…Probably 30 min. has been my longest time and thats being overly patient for me. I cant stand being on hold no matter what its for, Disney or any other company. I'll hang up if its getting too much past that mark. I have better things to do with my time.
You know what would have helped?NO JOKE - 5 hours on hold when they opened annual passes last week 9-8. Have the phone photo to prove it.
Beyond any patience level. CM who transferred me at my call in must have sent me to some back area warehouse phone.
No one answered at all. Never have been this irate (and there have been many many times) with Disney. HUNG UP!!
2 hours. then they actually asked for a callback number. still waited another hour for them to call back.What's the longest you've waited on hold for WDW? I'm currently going on 30 minutes to make a change that can only be done over the phone and I'm losing patience fast.
Guess we see things differently. I dont see spending time on a discussion board as being a waste of my time. I get updated info from those who are in or recently been in the parks. I keep up with the recent changes and how things are being handled. I get questions answered when I dont know where to turn. This helps me plan an upcoming trip and prepare me better. I can also contribute to discussions and help someone else who asks for help when I can. So time here is entertaining and educating. Far from being a waste.I love it when sone one on a discussion board says this…
I thought all ticket sales of any kind from Disney were non-refundable.Currently on hold with ticketing trying to get a refund for our Boo Bash tickets. Talked to 4 people already, and placed the first call around 9:30am. It’s now almost 1pm and I need to leave to pick up kids in an hour. I’m really hoping someone will pick up in the next 20 min as I’ve been on this hold for an hour and a half already. The CMs I’ve talked to have all been lovely, but didn’t have the authorization to refund. If I can’t get through today I’ll try again Friday.
Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.