News Oogie Boogie Bash 2023

[Phroobar]

Maybe if it was the first time…but this happens
Every

Single

Time

Pin events, Disneyland events, D23 events, misc merchandise events, WDW events

TDA really needs to stop using that Chromebook for processing their events.

 

[PiratesMansion]

I love how it took them almost two and a half hours to add a disclaimer that they know their systems are down.

 

[Chi84]

I love how it took them almost two and a half hours to add a disclaimer that they know their systems are down.

And to stop calling them.

 

[PiratesMansion]

And to stop calling them.

Would they allow me to buy tickets over the phone? I'm guessing no, but it's honestly tempting to try.

 

[PiratesMansion]

Welp, got automatically hung up on when I tried to call in.

World Class Guest Service indeed.

 

[Chi84]

My son got his by not being logged in at first. He said latest word is that the trick is not being logged in initially. Who knows?

 

[asianway]

Welp, got automatically hung up on when I tried to call in.

World Class Guest Service indeed.

Is that the courtesy or inclusion key?

 

[Consumer]

I'm a big believer in only selling tickets in person, one per person present.

 

[DCBaker]

Here is the latest update on Oogie Boogie Bash tickets. Ticket sales will not resume today and Disney says an update on when tickets may resume being sold will be provided a week from today on July 6.

 

[asianway]

Here is the latest update on Oogie Boogie Bash tickets. Disney says an update on when tickets may resume being sold will be provided a week from today on July 6.

View attachment 727321

They should have done this after an hour.

 

[build_it]

Like many I tried to get tickets today with no luck. Very annoying. From a company that should be able to handle and expect this, disappointing.

 

[asianway]

Like many I tried to get tickets today with no luck. Very annoying. From a company that should be able to handle and expect this, disappointing.

I can only speculate there was a bot attack from scalpers as these tickets become worth above face value come sept. I wonder if they’ll move to the tokenized tickets soon.

 

[waltography]

This is a problem of their own doing. Disney's primed people to "need" to have 10+ tabs open across multiple browsers, then when that inevitably overwhelms the system, the method people are saying works on Twitter is to "open more tabs and browsers until you make it past the queue!" which only exacerbates the problem.

 

[Twilight_Roxas]

This is why they need to get rid of virtual queues.

 

[asianway]

This is a problem of their own doing. Disney's primed people to "need" to have 10+ tabs open across multiple browsers, then when that inevitably overwhelms the system, the method people are saying works on Twitter is to "open more tabs and browsers until you make it past the queue!" which only exacerbates the problem.

Whomever was pausing the queue obviously didn’t know how to do it

 

[asianway]

This is why they need to get rid of virtual queues.

The company uses at least 3 different queuing methods throughout the business units. They need to pick the best one

 

[SSG]

7 hours of people in a paused queue , then get told to visit the site again in a week to maybe find out the next sale date?

 

[PiratesMansion]

7 hours of people in a paused queue , then get told to visit the site again in a week to maybe find out the next sale date?

View attachment 727369

Not thrilled to be going from trying to buy tickets on a day where I had nothing going on and all the time in the world, to now having to try to do this again while on the road.

I tried all of the hacks that people recommended and still got nowhere. I don't begrudge the people who were able to get tickets or who were able to make the hacks work, and thank those who provided advice, here and elsewhere, to try and get the tickets more successfully. But I'm very, very frustrated that I invested several hours and have nothing to show for it-and it's not even because the event just plain sold out. Just "sorry, try again next week." Leaves a bad taste in my mouth.

 

[wdrive]

I’m a lucky one but I would be infuriated if I didn’t get tickets and they said try again next week, I rearranged my whole day with work to have the morning free to buy them.

But the event will sell out anyway and Disney won’t care. Why invest in a system that makes money regardless?

 

[SoFloMagic]

I was one of the lucky ones. Clicked the link in the disneyland app and it let me right through. Got an email saying my tickets were pending and id find out sometime later if I got them. Finally got a confirmation 5 hours later.

They need a new IT dept.