To broaden this conversation beyond personalities, Eisner/Wells inherited a bench of talant and executives who either learned under Walt and Roy or were taught by their disciples. Disney never would have been able to accomplish what it did under his first ten years without them from the Disney Renaissance features to the new attractions and parks. Yet Eisner committed a cardinal sin by undervaluing the expertise he was given, especially in the parks. He and the strategic planning committee (Alumni include Jay Rasulo, Tom Staggs, Michael Colglaizer, Kevin Mayer) fired or forced out a generation of talented executives and replaced them with inexperienced hacks, a tradition that has continued with our newest “CEO” Bob C.
To this day, Burbank looking down on the parks and has deprived them of the experienced leadership/investment/vision they deserve. It has positioned the company poorly under the normal circumstances of leadership transition, doubly so post COVID-19.
Michael was wrong, monkeys couldn’t run a theme park.