No more free drinks at All Star Sports Resort

[brianheather]

Maybe I sounded like I was one of the people who bring old Wilderness mugs to the Boardwalk, But what I was asking is we were there in May and bought the new Beach themed mugs,... we are going to be going back in Nov (which will be the same mug) so we can't use them? Or do we have to buy a new mug.

 

[rlm919]

^ Reuses old mugs.

:lol:

I see nothing wrong with paying what I am supposed to In order to use what I am allowed to.

 

[Kamikaze]

Maybe I sounded like I was one of the people who bring old Wilderness mugs to the Boardwalk, But what I was asking is we were there in May and bought the new Beach themed mugs,... we are going to be going back in Nov (which will be the same mug) so we can't use them? Or do we have to buy a new mug.

The rule is that you can only use the mug during the length of your current stay. Now, if the mug style is the same, there is no way they can possibly know just from seeing your mug. However, when this new system goes property-wide, there will be no way around it.

 

[bjlc57]

wow.. Disney was losing.. 10 cents or less on a drink... oh wow.. maybe less then a nickle.. or three cents... on a cup that they charge $15 for.. or for the family of four who only use three of the cups at a time.. or use one cup ONE TIME..

again. YOU WANT TO TALK BEAN COUNTING..

this is the attitude that did in General Motors.. the LACK OF IMAGINATION.. and the lack of Customer service.. Charging for EVERY THING, instead of letting stuff slide.. getting that Last nickle..

who remembers Schiltz beer.. ? in 1969, this was the number one selling beer IN THE WORLD... and some bean counter decided to "save the company" some money, by cheaping the product..

now,, and I mean within the past 2-3 years, the Original forumula was found and now being reintroduced.. but there is next to no distributership.. try and find it..

this type of thing is the sure sign of the beginning of the end for the Disney company.. you can poo- poo it all you like.. but first its closing this or that, or Pleasure Island.. now the drinks and the Mono rail.. the pricing has changed away from Magic your way.. what's coming next? maybe closing one park per day..

this is not a good sign.. no matter if you think it was "stealing or not.".. trust me, its not..

what I meant was in the last line.. that is NOT A GOOD SIGN.. TRUST ME ITS NOT.. meaning not a good sign..

whether it is stealing pop is another thing altogether.. because I believe that Disney has offered lifetime cups.. and that's what they are good for your lifetime..


however, the whole mess, IS A BAD SIGN.. Mr. Coca Cola dealer.. tell us all how much one of those 8 oz fountain drinks cost Disney... I would bet its less then 5 cents.. per cup.. closer to 3 cents..

fountain drinks are thousands of percent markup..

but tell us the wholesale cost.. we would like to know..

 

[bjlc57]

how good is your WORD?

hey.. in the past we have had many a person here state that they were out and out told by a MANAGER , this cup is good for your lifetime..

so how does Disney deal with that? suddenly YOUR LIFETIME IS OVER? because that's what they were sold as..

and it makes little never mind if the manager was correct or not.. HE IS THE REPRESENTITIVE OF THE COMPANY.. and you made your purchase on HIS WORD.. and being in authority.. the company must honor this..

I would say that if you have an existing mug.. I would bring it,, and I would have Disney make good on their offer.. You bought it.. being told one thing.. now you want to sing a different song.. sorry.. but you have my money IN YOUR BANK.. its time for me to "get what I was told when I made my purchase.. ".

 

[Thrill]

Quick Google search says that 5 gallons of Coke concentrate makes 40 gallons of Coke, 3840 ounces. Let's say it's a 12 ounce mug, and (after ice) that's about 400 mugs full for $40. $0.10, excluding electricity and CO2.

Still, this isn't about cutting costs. This is about increasing revenue.

 

[unkadug]

hey.. in the past we have had many a person here state that they were out and out told by a MANAGER , this cup is good for your lifetime..

so how does Disney deal with that? suddenly YOUR LIFETIME IS OVER? because that's what they were sold as..

and it makes little never mind if the manager was correct or not.. HE IS THE REPRESENTITIVE OF THE COMPANY.. and you made your purchase on HIS WORD.. and being in authority.. the company must honor this..

I would say that if you have an existing mug.. I would bring it,, and I would have Disney make good on their offer.. You bought it.. being told one thing.. now you want to sing a different song.. sorry.. but you have my money IN YOUR BANK.. its time for me to "get what I was told when I made my purchase.. ".

I could also tell them that the ticket I bought in 1972 was suppose to be a lifetime free pass to all Disney theme parks, because some employee, that no longer works there, told me so. That doesn't make it correct.

 

[Pioneer Hall]

hey.. in the past we have had many a person here state that they were out and out told by a MANAGER , this cup is good for your lifetime..

so how does Disney deal with that? suddenly YOUR LIFETIME IS OVER? because that's what they were sold as..

and it makes little never mind if the manager was correct or not.. HE IS THE REPRESENTITIVE OF THE COMPANY.. and you made your purchase on HIS WORD.. and being in authority.. the company must honor this..

I would say that if you have an existing mug.. I would bring it,, and I would have Disney make good on their offer.. You bought it.. being told one thing.. now you want to sing a different song.. sorry.. but you have my money IN YOUR BANK.. its time for me to "get what I was told when I made my purchase.. ".

There is a saying that goes "Get it in writing". Even if Michael Eisner had been at Port Orleans telling people they could use their mug forever, would have meant nothing. The verbal contract is just too difficult to enforce at this point. Also, my guess is that a front line manager would never have the authority to enter into an agreement on behalf of the company, so it wouldn't have mattered either. Unless anyone with a "lifetime mug" has some sort of visual proof that shows this, then Disney has no obligation to honor anything.

 

[bjlc57]

actually old , unused tickets are STILL GOOD TODAY..

 

[jakeman]

actually old , unused tickets are STILL GOOD TODAY..

I think that would be visual proof though.

 

[Hakunamatata]

actually old , unused tickets are STILL GOOD TODAY..

Not all of them.

 

[Pioneer Hall]

actually old , unused tickets are STILL GOOD TODAY..

Each ticket has a legal disclaimer on them, which when you purchase you are agreeing to. The second you purchase that ticket you are basically signing that contract. There is nothing verbal at all about that, because Disney clearly stated and you agreed to those terms in writing even if you didn't actually give your John Hancock. The terms of the tickets are extremely easy to come by, apparently these lifetime mug agreements are not. Like I said, if someone with one of these mugs can give Disney written proof in the form of a sign, receipt, contract, etc then Disney would have to honor it. Until that happens, it's your word against the owners and I don't think I need to explain who is going to win that one.

 

[Fractal514]

1. Anyone who follows the rules laid out by Disney should have no problem with this. The only folks who will lose out are those who have been NOT following the rules, and while they might use all manner of logic to justify their actions, or vilify Disney's, it doesn't matter, they are still NOT following the rules that Disney has set in place.

2. Those with resort mugs who claim they were sold a resort mug for life should present the mug. If that was the policy at the time, Disney should recognize it, and either honor the deal and give them soda, or just give them their money back and be done with it. Keep in mind though, that Dixie Landings is a resort that no longer exists. Oh sure the buildings are there and all, but if you bought a lifetime mug good for unlimited refills at Dixie Landings, then you are out of luck, it's Port Orleans now. (No, I'm not kidding.)

3. Does it really matter what Disney's motivation is on this? I hear all sorts of questions about why Disney would do this, how much money can they gain and who's really being hurt by the stolen (yes stolen) soda. But I ask this, who is being hurt by the rules being enforced? Water is needed for life, soda is not. No one is being HURT by this decision, so what does it matter why Disney is going to do it?

4. Resort hoppers will likely be affected by this. I would suggest that they not purchase the mugs, as for them it will not be a good deal.

5. Those who make statements inferring that time and money are going towards this as opposed to fixing the Yeti, or the Monorails, or whatever else.... clearly do not understand how a large business like Disney works. It's really just a misdirection argument and clearly an excuse for some to complain.

6. The phrase it's just soda is used a lot by the soda stealing apologists on these boards. To them, I simply say, it's just soda.

 

[GenerationX]

Cool, radioactive refillable mugs! Now, they just need to add a little speaker chip, and they can have the mugs talk to you, too:

"Yet another Diet Coke? FYI - The restrooms are to the left of the arcade."

"I make such a practical and stylish souvenir ... shouldn't you pick up a couple more for family and friends back home?"

"You can fill me with soda! Wait, check that, records indicate you're a Chicagoan. Fill me with pop!"

 

[KingdomofDreams]

This is a very smart move by Disney, and long overdue. They're not taking anything away from guests or in any way decreasing the value of the mugs. The mugs are sold to be used at the resort where they are purchased for the length of that current stay. That's what you agree to when you purchase them. That is still what you receive.

It's a smart use of currently available technology to ensure no one abuses the system. I think they definitely should look into other areas where this same technology might make sense.

 

[Mukta]

This is a very smart move by Disney, and long overdue. They're not taking anything away from guests or in any way decreasing the value of the mugs. The mugs are sold to be used at the resort where they are purchased for the length of that current stay. That's what you agree to when you purchase them. That is still what you receive.

It's a smart use of currently available technology to ensure no one abuses the system. I think they definitely should look into other areas where this same technology might make sense.

This. If guests are abusing other Disney policies that Disney feels may result in a loss of revenue, we may soon see pool wristbands also.

 

[KingdomofDreams]

This. If guests are abusing other Disney policies that Disney feels may result in a loss of revenue, we may soon see pool wristbands also.

True. There are probably many other ways this type of technology could be of benefit, not only in increased revenue, but also opportunities to enhance the guest experience.

 

[George]

Cool, radioactive refillable mugs! Now, they just need to add a little speaker chip, and they can have the mugs talk to you, too:

"Yet another Diet Coke? FYI - The restrooms are to the left of the arcade."

"I make such a practical and stylish souvenir ... shouldn't you pick up a couple more for family and friends back home?"

"You can fill me with soda! Wait, check that, records indicate you're a Chicagoan. Fill me with pop!"

:lol:

Enhanced experience indeed. I'm not sure the other addition to the Next Gen bathroom experience will go over well. Of course, I'm referring to the disembodied voice telling you that you've had enough buffets for one trip when you perch yourself on the porcelain pedestal.

 

[Kamikaze]

hey.. in the past we have had many a person here state that they were out and out told by a MANAGER , this cup is good for your lifetime..

so how does Disney deal with that? suddenly YOUR LIFETIME IS OVER? because that's what they were sold as..

and it makes little never mind if the manager was correct or not.. HE IS THE REPRESENTITIVE OF THE COMPANY.. and you made your purchase on HIS WORD.. and being in authority.. the company must honor this..

I would say that if you have an existing mug.. I would bring it,, and I would have Disney make good on their offer.. You bought it.. being told one thing.. now you want to sing a different song.. sorry.. but you have my money IN YOUR BANK.. its time for me to "get what I was told when I made my purchase.. ".

If you have a lifetime mug, they obviously still know about them (according to other threads on the subject) so I'm sure they'd figure something out (probably give you a new mug each trip).

 

[jwsimms42]

If you have a lifetime mug, they obviously still know about them (according to other threads on the subject) so I'm sure they'd figure something out (probably give you a new mug each trip).

My understanding is that if the RFID chips aren't built into something, it's pretty easy to slap a small patch on it. I would guess this is what they would do for the "lifetime" mugs, if they exist and are honored.