New DAS System at Walt Disney World 2024

[Chi84]

That’s why I said “anymore”, Disney had a well earned reputation for going above and beyond and being the most accessible place for everyone, which likely lead to the problem of too many people with DAS in the first place, people need to accept that’s not true anymore, now they’re like everyone else. If the new system works for your disability that’s great, if it doesn’t it’s time to accept “old Disney” is gone and find a new place that still wants your business. It’s sad but not complicated.

They are accommodating people, but for the most part in the standby lines. They are reserving the LLs for those who qualify for DAS and the guests who are buying LLMP and LLSP.

If you don’t qualify for DAS you can still get paid access to the LLs. If that doesn’t work then it seems the only choice is to take your business elsewhere.

From what I’ve read, other theme parks aren’t as accessible as WDW, so going elsewhere isn’t a good option for them.

 

[Trauma]

They are accommodating people, but for the most part in the standby lines. They are reserving the LLs for those who qualify for DAS and the guests who are buying LLMP and LLSP.

If you don’t qualify for DAS you can still get paid access to the LLs. If that doesn’t work then it seems the only choice is to take your business elsewhere.

From what I’ve read, other theme parks aren’t as accessible as WDW, so going elsewhere isn’t a good option for them.

Plenty of places in the world that are handicap accessible. Many things to do besides theme parks.

Some people will have to say goodbye to Disney Parks.

I’m sure that’s not a problem for the company. With all their customer friendly policy’s and low prices the parks should be packed everyday.

 

[Chi84]

Plenty of places in the world that are handicap accessible. Many things to do besides theme parks.

Some people will have to say goodbye to Disney Parks.

I’m sure that’s not a problem for the company. With all their customer friendly policy’s and low prices the parks should be packed everyday.

It’s definitely become much more expensive. LLs added about $800 to our last trip and we will have more people on our next trip.

 

[Basil of Baker Street]

That’s why I said “anymore”, Disney had a well earned reputation for going above and beyond and being the most accessible place for everyone, which likely lead to the problem of too many people with DAS in the first place, people need to accept that’s not true anymore, now they’re like everyone else. If the new system works for your disability that’s great, if it doesn’t it’s time to accept “old Disney” is gone and find a new place that still wants your business. It’s sad but not complicated.

Unfortunately old Disney is gone for many people in many many different ways.

 

[NotTheOne]

They did the vicinity (actually having to go to ride thing) was one or biggest complaints. You are asking someone with a disability already to now walk and potentially criss cross the park?!? I see your time limit point but you can only book 1 at a time so what does that really prove unless you make it say an hour to prevent people and yes im guilty of it booking while say eating a character dinner or breakfast which takes time. Not allowing someone to walk on a ride basically is kinda pointless bc anyone with a real disability and need most likely cant wait more than say 20 minutes. The re rides are the biggest concern as ive been quoted as saying and to me the way you fix that is simply telling guests that after you use it you need to wait X amt of time before booking that same ride again. I know i have had drawback on this suggestion but again if some DAS users were not so greedy and expect the world without giving anything back we most likely are not having this conversation…

As I said, I don't expect Disney to change anything right now, and I doubt they would ever do the things I've suggested. If, as reports seem to suggest, LLs are shorter, and standby lines are moving more consistently, then I'm all good with what has been done, so long as they keep it up.

But the fact is that there is no reason for the disabled (or anyone else, for that matter) to criss-cross the park for rides unless they choose to do so. And if a DAS user chooses to do a ride on the other side of the park, I personally don't find it unreasonable to expect them to actually be there when they book, just like someone without a DAS would have to be there to enter the line.

As for the end time limit, in my mind, that's more about being able to have a better idea of potential demand in an LL at any given time. Now, Disney may well (and probably does) have all sorts of mathematical models based on DAS usage since it became electronic via the app, so they are most likely able to adjust same-day LLMP sales so based on sales and projected DAS usage.

And I agree 100000% with your last sentence.

 

[NotTheOne]

It’s definitely become much more expensive. LLs added about $800 to our last trip and we will have more people on our next trip.

Yeah, the LLMP and ILLs are definitely a major line item in the budget at this point. We're taking the adult son & DIL next year (kind of newlyweds, just starting out), and we told them we would cover the villa and any nighttime events/parties, but they need to cover tickets and LLMPs and LLs. Spouse and I will definitely budget for and buy LLMPs and LLs when we feel the need, but this is the kids' first time contributing LOL.

 

[NotTheOne]

Its also interesting that non DAS users simply ignore the fact that LEGITIMATE people who need it really gain no major advantage and tho who do so be it… Does it really bother you that much while on vacation that someone who lets face it struggles every day may have a slight “advantage”

The DAS isn't meant to make up for everyday struggles that the disabled face, it's an accessibility tool. When it's abused, it affects everyone, not just the disabled. And when it provides an obvious advantage, it makes it more attractive for abuse.

I think Disney has done a really good job with the recent changes to cut down on both the abuse and overuse, so hopefully they won't need to do anything else.

 

[Splash4eva]

As I said, I don't expect Disney to change anything right now, and I doubt they would ever do the things I've suggested. If, as reports seem to suggest, LLs are shorter, and standby lines are moving more consistently, then I'm all good with what has been done, so long as they keep it up.

But the fact is that there is no reason for the disabled (or anyone else, for that matter) to criss-cross the park for rides unless they choose to do so. And if a DAS user chooses to do a ride on the other side of the park, I personally don't find it unreasonable to expect them to actually be there when they book, just like someone without a DAS would have to be there to enter the line.

As for the end time limit, in my mind, that's more about being able to have a better idea of potential demand in an LL at any given time. Now, Disney may well (and probably does) have all sorts of mathematical models based on DAS usage since it became electronic via the app, so they are most likely able to adjust same-day LLMP sales so based on sales and projected DAS usage.

And I agree 100000% with your last sentence.

Never thought of the allocation part of a time limit. Good point

 

[DisneyAndADoleWhip]

They are accommodating people, but for the most part in the standby lines. They are reserving the LLs for those who qualify for DAS and the guests who are buying LLMP and LLSP.

If you don’t qualify for DAS you can still get paid access to the LLs. If that doesn’t work then it seems the only choice is to take your business elsewhere.

From what I’ve read, other theme parks aren’t as accessible as WDW, so going elsewhere isn’t a good option for them.

For accessible parks, I highly recommend Silver Dollar City and Hersheypark. Both have varying forms of access services and neither gave me any trouble.

 

[NightGuardianAngel]

To be honest, Disney needs to trespass and ban the TikToker who posted the video encouraging others to abuse DAS and anybody else who encourages abuse on social media. It is dishonest people like this that is causing Disney to make these changes. DAS is not designed to be a Lightning Lane alternative and not for convenience. It is designed to remove barriers for those who have a hard time physically waiting in the standby line for prolonged periods of time due to a legitimate disability, especially due to cognitive or behavioral disabilities such as Autism or similar. DAS is not for those who prefer or do not wish to physically wait in the standby line. I support Universal Studios policy in requiring an IBCCES Accessibility Card.

Those who just want more convenience can either purchase Lightning Lane or visit during off peak times while kids are in school. They need not apply for DAS.

 

[TrainsOfDisney]

To be honest, Disney needs to trespass and ban the TikToker who posted the video encouraging others to abuse DAS and anybody else who encourages abuse on social media.

What were they telling people to do? I’m not sure what your definition of abuse is so I’m not sure I follow this.

 

[nickys]

Those who just want more convenience can either purchase Lightning Lane or visit during off peak times while kids are in school. They need not apply for DAS.

What if it’s a child who needs it?
What if it’s a parent of a child who needs it?

Not to mention it’s all very well saying “visit in the be off-peak times when kids are at school” - but there are always kids at WDW.

 

[NotTheOne]

What if it’s a child who needs it?
What if it’s a parent of a child who needs it?

Not to mention it’s all very well saying “visit in the be off-peak times when kids are at school” - but there are always kids at WDW.

The poster specifically said for those who use it for convenience, which is not a need.

 

[DryerLintFan]

What if it’s a child who needs it?
What if it’s a parent of a child who needs it?

Not to mention it’s all very well saying “visit in the be off-peak times when kids are at school” - but there are always kids at WDW.

At this point I’d honestly be surprised if too many people are attempting Disney without using LLs. Especially with (any) child. I wish they’d just make the LLMP cost into the ticket’s and have done with it. Even with DAS the LLMP is needed/useful.

 

[DryerLintFan]

Those who just want more convenience can either purchase Lightning Lane or visit during off peak times while kids are in school. They need not apply for DAS.

We almost always visit in off peak times, and i can tell you from experience the lines are usually more painful for us then. They don’t open the full rides, they staff everything less, and Even though it’s a non peak attendance time it feels like a level 8/9 crowd

 

[The Colonel]

Question: You are required to have an admission ticket before you can apply for DAS online. If you are denied a DAS, and you feel it is too onerous to go without one, can you get a refund? Can you find out of you qualify before you purchase a ticket.

Sorry if this has been discussed already but I can't read the entire thread. Thanks in advance.

 

[Angel Ariel]

Question: You are required to have an admission ticket before you can apply for DAS online. If you are denied a DAS, and you feel it is too onerous to go without one, can you get a refund? Can you find out of you qualify before you purchase a ticket.

Sorry if this has been discussed already but I can't read the entire thread. Thanks in advance.

No, you have to have a ticket linked to get through to the video chat.

At the beginning I did see quite a few say they were able to be refunded when they were denied.

Recently I've seen some indicate they couldn't get refunds - I take it with a grain of salt as there's a lot of people who are unhappy with the changes, so it's hard to wade through what's accurate and what's not. I would love to see Disney put it in writing that if denied DAS and it is requested that they will give a refund, but I don't expect that to happen. Unless/until it's in writing, though, I don't think anyone can say a refund definitely will or definitely won't happen.

 

[Splash4eva]

Question: You are required to have an admission ticket before you can apply for DAS online. If you are denied a DAS, and you feel it is too onerous to go without one, can you get a refund? Can you find out of you qualify before you purchase a ticket.

Sorry if this has been discussed already but I can't read the entire thread. Thanks in advance.

I know people who have been given full refunds back to original form of payment & refunds back to a disney gc credit. I dont know anyone who has been told sorry they were out of luck too bad

 

[SingleRider]

No, you have to have a ticket linked to get through to the video chat.

At the beginning I did see quite a few say they were able to be refunded when they were denied.

Recently I've seen some indicate they couldn't get refunds - I take it with a grain of salt as there's a lot of people who are unhappy with the changes, so it's hard to wade through what's accurate and what's not. I would love to see Disney put it in writing that if denied DAS and it is requested that they will give a refund, but I don't expect that to happen. Unless/until it's in writing, though, I don't think anyone can say a refund definitely will or definitely won't happen.

Sadly if they guarantee refunds for being denied people will apply for reasons (like restroom access that are now being denied) just to get a refund if their plans change for other reasons.

 

[Angel Ariel]

Sadly if they guarantee refunds for being denied people will apply for reasons (like restroom access that are now being denied) just to get a refund if their plans change for other reasons.

They have the power to not require tickets to be purchased in order to apply for DAS.