New DAS System at Walt Disney World 2024

[Chi84]

But thats my point point i get in line then walk out and say i need to leave… what happens then? And i get Disney supposedly is keeping an eye ball on this but that would be mine and others DAS users claim. Hey i told you i needed this you denied me and now im using a service i need… how is this gonna work in theory

Wait what are they denying you? I’m not understanding your example.

What do you mean by claim?

 

[Jrb1979]

Okay thats good to know. Did the parent need to specify a reason or was it simply i need to leave and the CM said okay

You don't need to tell a reason, you tell the CM you had to leave the line. They then will give you a return time when you can return.

From reports I've heard, since they can't tell how long anyone exactly waited before leaving, you will get a return time of what ever the standby is.

 

[Splash4eva]

Wait what are they denying you? I’m not understanding your example.

What do you mean by claim?

People are getting denied DAS now that previously were not… are we in agreement there? Those people are claiming they still need some sort of accommodation. So if that person is traveling alone or with a minor child where noone can hold a spot in line are they automatically getting a RTQ time when going to a ride and asking and will they say on basically every ride they request? I know some people have alluded here that have inside knowledge Disney is being very strict with these etc.

 

[Splash4eva]

You don't need to tell a reason, you tell the CM you had to leave the line. They then will give you a return time when you can return.

From reports I've heard, since they can't tell how long anyone exactly waited before leaving, you will get a return time of what ever the standby is.

So if someone is waiting in line that say has a 60 minute wait and makes it say 35 minutes thru and needs to get off they are getting a return time of 60 min (-10 minutes possibly) how does that makes sense and is fair. If thats the case anyone who knows their condition really just needs ro say immediately they cant wait. Why take a chance of turning a 60 minute wait to possibly a 100 minute wait.

 

[Jrb1979]

So if someone is waiting in line that say has a 60 minute wait and makes it say 35 minutes thru and needs to get off they are getting a return time of 60 min (-10 minutes possibly) how does that makes sense and is fair. If thats the case anyone who knows their condition really just needs ro say immediately they cant wait. Why take a chance of turning a 60 minute wait to possibly a 100 minute wait.

How will they know if you waited 35 mins or 5 mins? Since they don't hand out RTQ often you likely won't have that option

 

[Chi84]

People are getting denied DAS now that previously were not… are we in agreement there? Those people are claiming they still need some sort of accommodation. So if that person is traveling alone or with a minor child where noone can hold a spot in line are they automatically getting a RTQ time when going to a ride and asking and will they say on basically every ride they request? I know some people have alluded here that have inside knowledge Disney is being very strict with these etc.

Well I assume Disney is going to expect people to get in line. Are you saying someone would just go to every ride and say they can’t stand in line at all?

 

[Chi84]

You don't need to tell a reason, you tell the CM you had to leave the line. They then will give you a return time when you can return.

From reports I've heard, since they can't tell how long anyone exactly waited before leaving, you will get a return time of what ever the standby is.

I heard they ask you how far you got in line to figure out what to do. I suppose people could lie but that’s always a possibility.

 

[Jrb1979]

I heard they ask you how far you got in line to figure out what to do. I suppose people could lie but that’s always a possibility.

I think it all depends. If you are with a group and the rest stay in line it's probably much easier to do.

 

[Chi84]

I think it all depends. If you are with a group and the rest stay in line it's probably much easier to do.

I think there’s going to be a learning curve for everyone involved. That’s how it always is with change.

I’m sure Disney would rather deal with the issues of accommodating solo travelers or a parent and minor child than go back to the former DAS.

 

[Splash4eva]

Well I assume Disney is going to expect people to get in line. Are you saying someone would just go to every ride and say they can’t stand in line at all?

Yes i do think people will definitely do that. Especially locals who are going for quick fixes.along with those who truly need the service who were denied. Why wouldnt they?

 

[Splash4eva]

How will they know if you waited 35 mins or 5 mins? Since they don't hand out RTQ often you likely won't have that option

Then anyone who feels they cant wait have NO incentive to even trying if thats the case

 

[Chi84]

Yes i do think people will definitely do that. Especially locals who are going for quick fixes.along with those who truly need the service who were denied. Why wouldnt they?

There would only be one or two people though.

 

[Jrb1979]

Then anyone who feels they cant wait have NO incentive to even trying if thats the case

They would have to wait as giving a return time at the entrance is not something that will happen very often.

 

[Chi84]

They would have to wait as giving a return time at the entrance is not something that will happen very often.

Right. I don’t think Disney is going to accept “can’t stand in line at all.”

 

[flynnibus]

Right. I don’t think Disney is going to accept “can’t stand in line at all.”

but this is the problem that was called out from the start... the system is ripe for abuse because the CMs really have no way of knowing.. and the less formal Disney makes it, the easier it will be to abuse.

Look at those examples cited before... the CMs basically just gave a free LL entrance because they had no way to verify any information nor give them something more granular... so the CM just gave them a free return. From a guest recovery persective.. it's the right thing to do.

The problem is two fold... 1) Now those customers will keep expecting that kind of response as their normal accomodation.. instead of just recognizing it as a bail out move and 2) People will recognize the bail out situations and start to abuse it.

With no way to know who really is in line, or how long, or anything... CMs are stuck with just 'what they are told' and if they give away too much, they create woes... if they don't give away enough, the guests will freak out. It's doomed.

 

[mhumphr6]

Here is a thought, what stops someone from doing rider swab and then the person who waits in line just turns around and requests Attraction Queue Re-Entry and says they are a single rider?

 

[Jrb1979]

but this is the problem that was called out from the start... the system is ripe for abuse because the CMs really have no way of knowing.. and the less formal Disney makes it, the easier it will be to abuse.

Look at those examples cited before... the CMs basically just gave a free LL entrance because they had no way to verify any information nor give them something more granular... so the CM just gave them a free return. From a guest recovery persective.. it's the right thing to do.

The problem is two fold... 1) Now those customers will keep expecting that kind of response as their normal accomodation.. instead of just recognizing it as a bail out move and 2) People will recognize the bail out situations and start to abuse it.

With no way to know who really is in line, or how long, or anything... CMs are stuck with just 'what they are told' and if they give away too much, they create woes... if they don't give away enough, the guests will freak out. It's doomed.

Thats how the system works. The leaving party goes back into the LL queue. From what I've heard solo would get a return time equal to the standby length. So they wouldn't automatically go right into LL.

I can't see it being abused that much. The amount of work to make your way back through the line than talk to a CM and get a return time is a lot of work for little return

 

[flynnibus]

Thats how the system works. The leaving party goes back into the LL queue. From what I've heard solo would get a return time equal to the standby length. So they wouldn't automatically go right into LL.

But the two field reports cited above DID go right to the LL.

I can't see it being abused that much. The amount of work to make your way back through the line than talk to a CM and get a return time is a lot of work for little return

Avoiding a 1-2 hr wait is 'little return'?
There are still all kinds of hacks available here...
- CMs are rotating positions.. just wait till a CM changes spots.. and then walk up and tell them you are returning to line (again, if Disney didn't give them some method to track this.. how do they know you didn't?)
- Who says you gotta wait deep in the line?

This is why a true honor system will be gamed to death... Disney needs to better assign some sort of token, and be far less generous with skipping waits if they want to discourage it from being abused.

 

[Chi84]

But the two field reports cited above DID go right to the LL.



Avoiding a 1-2 hr wait is 'little return'?
There are still all kinds of hacks available here...
- CMs are rotating positions.. just wait till a CM changes spots.. and then walk up and tell them you are returning to line (again, if Disney didn't give them some method to track this.. how do they know you didn't?)
- Who says you gotta wait deep in the line?

This is why a true honor system will be gamed to death... Disney needs to better assign some sort of token, and be far less generous with skipping waits if they want to discourage it from being abused.

I’m sure Disney has thought of this and is collecting evidence. A system of accommodation that includes skipping lines may not work. At least not under current laws.

 

[Jrb1979]

But the two field reports cited above DID go right to the LL.



Avoiding a 1-2 hr wait is 'little return'?
There are still all kinds of hacks available here...
- CMs are rotating positions.. just wait till a CM changes spots.. and then walk up and tell them you are returning to line (again, if Disney didn't give them some method to track this.. how do they know you didn't?)
- Who says you gotta wait deep in the line?

This is why a true honor system will be gamed to death... Disney needs to better assign some sort of token, and be far less generous with skipping waits if they want to discourage it from being abused.

I'm sure if they find its getting abused they will change things. The thing is this accommodation has been available already it's rarely abused.