I would imagine this is because Disney doesn’t want people being denied DAS to have the perception that the changes to the DAS policy be because they want to make more money by selling G+.
Yeah, suggesting an upsell to accommodate a disability was going to get them into legal trouble for sure.
Who do you envision is doing this type of DAS cheating? You think the people who lie to get DAS, and now have a system where they can skip all lines, they just need to do something else while waiting, will nonetheless still wait in some lines? I can't imagine that is a thing that is happening.
MK looks incredible right now:
Based upon the complaining in this thread alone I'm sure that's the case.
There’s no reason Disney can’t suggest Genie+ to someone who is denied DAS and isn’t satisfied with the offered alternate accommodation.
I get it though. Again, just in this thread you've got posters encouraging other posters to spam the DOJ to complain about a theme park line-skip accommodation. Disney likely wants to avoid as many frivolous lawsuits as it can, those do waste time and resources.
Did Genie get better some time after launch and I missed it? I gave up on it years ago and am just assuming this is terrible advice.
Who encouraged spamming the DOJ?
That is not a correct statement. Making a valid complaint to the DOJ regarding ADA accommodations is not spam.
There have been a few people on various sights saying “file a complaint with the ADA”— which is functionally spamming the DOJ and asking them to enforce your (purported) civil rights to have DAS instead of waiting outside the line and meeting up with your party at/after the LL.
Filing a complaint with the DOJ is one of the ways people have available to them to deal with a lack of accommodations. That is not in and of itself spamming, which would involved bulk submitting illegitimate complaints.
The complaint is valid regardless. If I make an honest complaint about accessibility the complaint is valid and not spam regardless.
Sure, but there has to be a lack of accommodations, not just a lack of the accommodations you prefer. There have been people on this thread encouraging others to “file a complaint with the ADA” over DAS denials with no legal basis.
There was at least one poster multiple pages back who went further than this and posted the phone number for the DOJ Civil Rights Division Disability Rights Section encouraging others to call/email. I can't remember which poster it was anymore.
It did happen in this thread.
The whole reason the DOJ (there is no organization called the ADA) has an online form is so that they can look into situations and determine if there is any legal basis for action. You’re complaining that people are doing what the DOJ says to do if they feel proper accommodations were not provided.
That has already gone through a lengthy discussion at the time of that post and was worked out. Can we please not restart it?
