Rider Swap doesn’t really make sense in general. Let’s make the person with a disability ride with only one member of their family. Are people going to set up RS for Navi River.. it doesn’t make sense to not let people ride with their immediate family
You are basing this on what?!? & what about single parents where the adult has the disability?!? Disney has been vague about plenty & clear on who is gonna qualify…
Wow! Unfortunately there are rude and entitled people out there and it appears to be getting worse. I have a feeling no matter who it was these people would have reacted with the same attitude, I was standing at a quick service station and there was a guy standing to the side talking on his phone and the CM looked at me for my order I didn't get 2 words out and this guy just went off on me about being there first swearing and squaring up as if he was going to get physical.
Definitely a logistical challenge. But Disney already also has problems with people "returning to line" and I have to assume this all factors into their intended solution. Leaving the line isn't really an accommodation for someone who has mobility issues either as far as I understand. This would be more for anxiety and bathroom issues.
I keep hearing about how these changes will result in fistfights in the aisles, disgruntled screaming at GR CMs…
Totally agree. Another head scratcher that seems to keep coming up in this discussion.
Exactly but unfortunately bad behavior has not been addressed before it gets out of hand. They don't have enough security with all the bad behavior that we are seeing.
& again. Who’s fault is that?!? I agree guests need to behave etc but bottom line is Disney has a duty and they seem to fail at times when it comes to this.
They would need security every 100 feet if you think prices are high now...
Im sorry. There is no excuses for people skipping the lines. None whatsoever….
Correct, but there have been more complaints and conflicts from people walking through the line after going to the bathroom to begin with (from non-DAS guests in SB queue). What I was saying is that Disney will have to put together some sort of system that allows people to re-enter lines safely, or else they actually run the risk of losing a legal challenge.
If they designate the LL return point for meeting up with the others waiting, that is a reasonable solution. And what you said is that the person actually waits in line until they need a return pass. This seems reasonable except when the person needing to leave the line has only minor children with them and then they all need to return somehow, or if the person with bathroom issues is by themselves. There will be many opportunities to test each groups unique situations and see how it plays out.
No excuses for either. More presence and consequences before it gets to the 'fight' stage.
You are correct they unfortunately need more cast members to catch the behavior before it escalates but this is a catch 22 because more cast members means more expense which then leads to higher prices then to more upset people...they do need to find a way to give consequences before it becomes a trespass situation
These changes will result in slightly annoyed people in the aisles and frustrated guests making complaints at GR.
It’s funny the article says he offered them for face value and Disney says he sold them for twice the price. The truth doesn’t matter either way, Disney is in control in any event.
He definitely would have gotten a refund. His absolute worst case scenario was a credit.
Those are not facts.
“Frustrated guests at GR” should pre-clear their disability eligibility, read the new policies, and arrive with measured expectations before thinking they can (in your view, should?) creating havoc to line CMs. Disney has no obligation or duty to tailor policies to patently unreasonable people.
