New DAS System at Walt Disney World 2024

[Chi84]

This is what I am waiting to see how they handle. With my issues, I would be lumped into the return to queue method. But as a solo traveler, how do I know where to go back to? And if the lines are extremely long, I will have to leave more than once.
I truly believe that Disney thinks that we are all lying about our bathroom needs and they don't really think that people will be coming and going from the lines.
We have all heard about the verbal and physical altercations people get into when they think someone is cutting the line. Does anyone really believe that Disney is going to be adding more cast members to lines to do escort duty?
I really hope they have a good plan for getting people in and out of the queue quickly and safely because if they don't, then there will be issues. Most of the lines really don't have space for people to just come and go from though. So I don't know how they are going to make this work.

Let’s just give them a chance. It’s not like they don’t know the problems.

 

[jaklgreen]

Most single parents traveling with disabled children will likely still qualify for DAS.

But what if it is the parent that has the need and they are traveling as the only adult with their kids?

 

[jaklgreen]

Let’s just give them a chance. It’s not like they don’t know the problems.

That is why I said that I am waiting to see how they handle it. But realistically, the lines are not set up for people to be coming and going. If you have to "excuse me, excuse me, excuse me" all the way out, that in itself is going to be an issue for many. Those that are "pooh" sized are not going to have an easy time of it, especially passing those in ECVs. This is not a judgement, but a fact.

 

[lazyboy97o]

That is why I said that I am waiting to see how they handle it. But realistically, the lines are not set up for people to be coming and going. If you have to "excuse me, excuse me, excuse me" all the way out, that in itself is going to be an issue for many. Those that are "pooh" sized are not going to have an easy time of it, especially passing those in ECVs. This is not a judgement, but a fact.

This. There are only so many options (especially without reconfiguring queues) and if it’s not something people can easily think of then it’s not going to be easy to explain to hundreds of people per day.

 

[Chi84]

That is why I said that I am waiting to see how they handle it. But realistically, the lines are not set up for people to be coming and going. If you have to "excuse me, excuse me, excuse me" all the way out, that in itself is going to be an issue for many. Those that are "pooh" sized are not going to have an easy time of it, especially passing those in ECVs. This is not a judgement, but a fact.

Right but don’t you think Disney knows this and will correct for it?

 

[Chi84]

This. There are only so many options (especially without reconfiguring queues) and if it’s not something people can easily think of then it’s not going to be easy to explain to hundreds of people per day.

It’s going to be tough love for a lot of people who will have to accept less than DAS.

 

[ditzee]

I think that it is more likely that your doctor is willing to fudge the truth themselves. Is Disney going to ask your doctor for proof that what they said was true? We have all seen others say that their doctors have voluntarily said that they would right them a note without the patient even asking for one.

As I posted previously, this is not about the doctor writing a note. It's about a cheater creating stationery with a doctor's name and forging a note.

 

[Angel Ariel]

Right but don’t you think Disney knows this and will correct for it?

How can Disney correct for it? Space that queues take up is a bit finite..

 

[Splash4eva]

This is what I am waiting to see how they handle. With my issues, I would be lumped into the return to queue method. But as a solo traveler, how do I know where to go back to? And if the lines are extremely long, I will have to leave more than once.
I truly believe that Disney thinks that we are all lying about our bathroom needs and they don't really think that people will be coming and going from the lines.
We have all heard about the verbal and physical altercations people get into when they think someone is cutting the line. Does anyone really believe that Disney is going to be adding more cast members to lines to do escort duty?
I really hope they have a good plan for getting people in and out of the queue quickly and safely because if they don't, then there will be issues. Most of the lines really don't have space for people to just come and go from though. So I don't know how they are going to make this work.

Bc its not going to work. They are counting in the fact that noone is gonna leave the line

 

[Splash4eva]

Right but don’t you think Disney knows this and will correct for it?

NO

 

[jaklgreen]

Right but don’t you think Disney knows this and will correct for it?

Correct it how? There is only so much physical space in the standby lines. Have you not been through these lines? And more to the point, have you ever had to leave a line to know what a hassle it is?

 

[jaklgreen]

Bc its not going to work. They are counting in the fact that noone is gonna leave the line

I truly believe that Disney thinks that people are just lying about having bathroom issues. Just even by some of the posts on this forum it is clear that those who do not suffer from these illnesses have no idea to the extent of the severity of them. Some even suggested to "just go before you get in line" as if we don't do that already. It is hard to educate people that choose not to listen and comprehend.
I think that the Disney execs that have come up with this have the same mentality. I think that there are going to be a lot of issues with this. I think that a lot more people are going to be leaving the lines that this "back to the queue" is going to become a problem.

 

[ConfettiCupcake]

Bc its not going to work. They are counting in the fact that noone is gonna leave the line

I think there is some aspect of this going on.

I don’t think it’s because they think people are all lying, but because (and this is just my interpretation) this is an attempt to draw a line between the crowd with unpredictable but irregular issues that may flare but don’t always cause an issue with a line, and predictable regular issues that will definitely prevent them from waiting in all lines.

Forgetting flat out liars and turning them off for a second, I think the significantly less appealing return to line process vs the traditional DAS is an attempt to prevent people who legitimately qualify from overwhelming the LL lines by use when at that day and time standby would have sufficed. I think this might be how the ‘I sometimes need it’ crowd is discouraged from using it when they don’t.

So yes I don’t think they’re anticipating a steady flow of people in and out of standby, but not because they think everyone’s a faker.

 

[Splash4eva]

I think there is some aspect of this going on.

I don’t think it’s because they think people are all lying, but because (and this is just my interpretation) this is an attempt to draw a line between the crowd with unpredictable but irregular issues that may flare but don’t always cause an issue with a line, and predictable regular issues that will definitely prevent them from waiting in all lines.

Forgetting flat out liars and turning them off for a second, I think the significantly less appealing return to line process vs the traditional DAS is an attempt to prevent people who legitimately qualify from overwhelming the LL lines by use when at that day and time standby would have sufficed. I think this might be how the ‘I sometimes need it’ crowd is discouraged from using it when they don’t.

So yes I don’t think they’re anticipating a steady flow of people in and out of standby, but not because they think everyone’s a faker.

They any to make more money and this is another way they feel they can… and ill repeat. How come they have not detailed this return to line policy yet and how it will work? Im just curious. If the wait time is 45 minutes. I enter the line. Say i have to leave for reason xyz 10 minutes in. Can i come back in 35 and now in theory get on ride immediately because that is in theory what should happen if Disney truly is offering the same accommodation to people as an alternative…

 

[Sirwalterraleigh]

Making a complaint at Guest Relations = creating havoc?

…more often than you realize

Recognizing negative outcomes is not support for those outcomes. Banning people happens after the fact. You’ve still subjected people to harassment or an altercation.

Nobody is being “subjected” to anything. They’re going to a recreation spot they picked.

But you know…with so much drama in the LBV, it’s kinda hard being snoop D-O-Double G

 

[Vacationeer]

Doctor’s notes don’t achieve what some hope. It is the specific individual issues in regard to the queue that matters. ”Official” confirmed diagnosis is not what determines eligibility. Once you add in all the issues people bring up about privacy, access, customer appeasing doctors, etc and maybe it’s just not worth going that route for WDW.

Could Inspire Health Alliance be a better tool? Possible. It’s going to be harder to feign or exaggerate a condition to a health professional than a medically untrained person like guest services. The conversation is going to be different because they are much more familiar with the details, jargon and experiences of actual patients. It’s not perfect, but could improve accuracy fitting guests’ needs to assistance. Until it rolls out we don’t know.

 

[Angel Ariel]

Doctor’s notes don’t achieve what some hope. It is the specific individual issues in regard to the queue that matters. ”Official” confirmed diagnosis is not what determines eligibility. Once you add in all the issues people bring up about privacy, access, customer appeasing doctors, etc and maybe it’s just not worth going that route for WDW.

Could Inspire Health Alliance be a better tool? Possible. It’s going to be harder to feign or exaggerate a condition to a health professional than a medically untrained person like guest services. The conversation is going to be different because they are much more familiar with the details, jargon and experiences of actual patients. It’s not perfect, but could improve accuracy fitting guests’ needs to assistance. Until it rolls out we don’t know.

But, again - there's nothing that indicates Inspire Health Alliance will be doing all of the calls. Every indication is that they are training Disney's Accessibility Services CMs, the CMs will do the vast majority of the calls, and inspire health alliance is going to be there possible escalations or if the CMs need support.

 

[Vacationeer]

But, again - there's nothing that indicates Inspire Health Alliance will be doing all of the calls. Every indication is that they are training Disney's Accessibility Services CMs, the CMs will do the vast majority of the calls, and inspire health alliance is going to be there possible escalations or if the CMs need support.

Yeah I think they’re only going to be assisting in some calls. Could be when a CM is struggling to find an agreeable solution for the guest.

 

[Vacationeer]

For some people, the only accomodation they find acceptable is straight to the LL line, with no waiting, as often as they want. It doesn't matter they can be accomodated in other ways, that is the only accomodation they deem acceptable.

I feel bad some are perceiving the changes that anything not DAS is a penalty.

 

[jaklgreen]

For some people, the only accomodation they find acceptable is straight to the LL line, with no waiting, as often as they want. It doesn't matter they can be accomodated in other ways, that is the only accomodation they deem acceptable.

I haven't heard a single person here say that. DAS is NOT a straight to the LL accommodation. You do wait whatever the posted standby wait time is. So if the line is 70 minutes long, people are waiting an hour before they can go get in the LL. And you can not make another DAS while you have one active. I think that you misunderstand how DAS works.