You're reading that into it. There is a standard for both. One is perhaps meant to visually imply the other and make guests from around the world feel more comfortable approaching any cast member, but I don't believe most people are saying that people who look a certain way also act a certain way (again, unless that occurred in the few pages I disinterestedly skimmed of people going on about participation awards that suddenly appeared overnight).
I own a record store. I don’t care about any person’s hair style/color, nails, body art, jewelry or pronouns. I just want you to care about what you are doing, and my customers - and your spelling.
There's a difference between noting in a daily recap that you had a brief chat with a non-compliant employee and immediately running to the leadership to tattle-tale. I always documented every "serious" interaction with my CMs because I cared about them, especially since they were only with us for one year. I do the same now with my students. Not every behavior issue needs to be escalated to admin. Our BMS allows us to write a note to document behavior so we can track trends over time.
There is a connecting with Brand Identity, when you said record store it made me think of Virgin Records and then Virgin Cruise line.
I supposed everyone gets fired when they get to Lynyrd Skynyrd.
This is the same company profiting off of the Booze-fest that is Epcot. The lack of drinking packages on the cruise is a combination of *slightly* an image, but that their cruises are more centered around family time and not getting plastered on the Lido Deck.
You’d be amazed how many ways people can misspell hashtags in social media posts, or titles in our inventory system! = missed sales.
Says the requisite CMs quoted every contract cycle… complaining about their pay while doing the same exact entry level job for 10yrs…
As part of "team bootstrap," I've long said that if someone wants to do the entry level job for their entire career, all power to them. The grind of supervising people, having project deadlines and presenting to executives who don't know a thing about what you are talking about is not for everyone, and there is certainly something to be said for being able to punch out and leave your work problems behind. Heck, some front line CMs don't even have a company email.
Starting pay is now $18 - so anyone staying multiple years would be above that I believe. Not sure how that’s calculated.
Again who is expecting that?
And the Disney company continues to negotiate with them and raise pay…. We all know the mouse isn’t charitable so it would seem that they are needed and can’t be quickly replaced by a revolving door of “entry level” employees.
Those roles that you mentioned IS work and an honorable one at that. The cast at Castaway Cay and staff at the Miami South Beach resorts we stayed at provided us with needed items and had a friendly attitude. When I enjoyed my playing time enjoying Disney Quest at Downtown Disney those cast kept the arcade games in running order. I don't look down upon these roles but I regard them as part of a big team providing a service for me and I am thankful.
Depending where a beach rental person can make a rather nice living as can an arcade tech. I know somebody that bought a rather nice house just outside NYC doing arcade maintenance/management. Both are actual jobs that involve actual work
Also trade school jobs are lucrative. A few years ago I read that a NYC elevator mechanic that got his GED then went to trade school. After a number of years on the job, his base was $140K and with OT earned $200K annually.
