I think many people are confused as to what the policy change actually entails. What I'm hearing from people against this change are things like, "Disney is allowing people to come to work looking unkempt and as if they just woke up," and "I don't want someone with a face full or piercings and neon hair helping me." As far as I can tell, neither of these things is happening. Nothing that I've read about the policy change has said they are going to start allowing wild-colored hair or facial piercings. (Thought please correct me if I'm wrong about that. I don't claim to be an expert on this subject). Cast members are still required to wear their respective uniforms. They just now have more options to choose from. And I definitely haven't read anything about Disney allowing employees to show up looking rumpled or unkempt. I honestly don't know why some people are equating having less a less traditionally conservative style with a lack of care for personal hygiene. Can anyone explain where that comes from?
Also, on the concern over "What if a CM has a (potentially offensive) tattoo? What then?!" : According to the Disney Parks blog: " Our new approach provides greater flexibility with respect to forms of personal expression surrounding gender-inclusive hairstyles, jewelry, nail styles, and costume choices; and allowing appropriate visible tattoos." This tells me there will still be standards. I'm reasonably sure that CMs won't be allowed to wear tattoos of swastikas or tats that are profane.
I get the concern over keeping the Cast Members looking professional. I understand that standards of appearance for Disneyland can and should be high. But I don't believe that the new policy is a slippery slope into a free-for-all, where cast members will soon be able to roll up to work in their pajamas or Madonna-style cone bras, hair styled in the shape of a phallus, while flipping off the guests as they come in. The standards are changing slightly, not going away.
Also, just to put it out there for those who find facial piercings, unnatural hair colors, and tattoo sleeves to be a sign of unfriendliness or unapproachability, I encourage you to talk to some people who are dressed differently than you. You might find that your perception is mistaken. My younger brother works in customer service. He has almost a full sleeve of tattoos, a nose ring, and hair past his shoulders. He is also one of the nicest, most courteous people you could meet, and people at his job love him. Tattoos, piercings, etc., aren't an indicator of a person's personality or level of professionalism.