-The system cannot distinguish between two family members of the same name. My father and I are distinguished by our middle initials, which we specifically designated in our reservation, and which the cast members neglected to put into the system. If one of us was in the park, the other could not enter. In fact, one cast member even told my father that he was already in the park, when he was standing right in front of him.
Some of these types of things are excusable during a test period, but this one definitely isn't. The CM at the gate should have known about this testing and when an obviously incorrect situation like this occurred they should have noted it, apologized and allow you or your father in without further question.