Honestly, aside from the 3ish hours at guest relations, no it did not diminish nor enhance my experience. It pretty much did nothing for my vacation.So did being part of MM+ diminish your experience?
No questions...just a thank you for sharing the experience. I'm hoping that, since it appears we are stuck with this pile of 'magic', that if enough guests, particularly experienced guests, share experiences with MM+ here that it will get into the hands of people that can make necessary changes/updates. I completely understand that so many here are unhappy with the system, and I won't disagree. However, since we know that the folks from WDW are also lurking, sharing experiences here provides a forum for us to not only get the information on the flaws into the conversation, but also allows others to learn from the experiences and hopefully be prepared for what's to come if we are also visiting during this transition. If I had to guess, there's probably not as open an opportunity to provide this detailed feedback to the MDE team via the typical WDW survey system...
Thanks, again!
I'd put a different spin on it:I also think it's 2 big things.
-technology in general is always improving
-people over time are understanding how to use new technology (people still converting to smart devices - my mom switched this year from a flip phone!)
No, please no, I like Mama Melrose's. She should head to Red Lobster or something. Maybe an Ihop in Kissimmee?Sigh.... every time the WDW "WEB Team" idiots go NEAR "MyMagic" ? They either crash the entire thing, or introduce enough bugs to fill Gordon Ramsey's "Hotel Hell". JUST LEAVE IT ALONE - until you get a competent CIO (Susan O'Day should be transferred to the Mama Melrose Kitchen staff), and a team that can actually CODE.
WDW - for God's sake, you are a major corporation.... ACT like one.
You had me going until I got to 'they have to magically make sure that all of that information is transmitted to your MagicBand'. That one line gave your entire gag away. Good one.1 year in terms of technology makes as huge difference as you can see. However, this system would have been much more efficiently rolled out if cast members were properly trained. Disney basically told CM's: "These are the awesome changes that are happening and... that's it." There has been very little and sometimes no training at all on MyMagic+. A lot of new hires are still not even trained on the system. MM+, MDX, FP+, MagicBands are all the brainchild of "techies" trying to make a difference in the company and build up their resume. However, being tech savvy was not a requirement when cast members were hired into the company. CM's are extremely limited when it comes to fixing IT related issues. Before, it was simple. If there was an error with something, CM's could fix it easily in the computer and that was it. Now Magic Bands throw a curveball to the equation. Not only do CM's have to fix situations in individual computer programs for dining, tickets, hotels and FastPasses, but they have to somehow magically make sure that all of that information is transmitted to your MagicBand. And then they have to do it 4 more times for everyone else in your party. Oh, and let's not forget the in-laws who are staying in the room next to you. It's been a huge burden on front line cast who have had to deal with the constant changing technology, bugs in the system, poor training, and then the complaining guests. By the end of the day, you just want to drink a bottle of Jack Daniels and pass out hoping tomorrow will somehow be magical, and then realize it's gonna be the same situations all over again. It has been a rough time at Disney World for the past year and a half. I don't think things are going to go back to being the way they were until every CM is carrying an iPad, so that they can address guest situations with technology anywhere in the parks at any given time. The system is getting better, so all we can do is hope the technology gets even simpler over time and easier to use.
Why is that? I think there were some pretty substantial points in that post.You had me going until I got to 'they have to magically make sure that all of that information is transmitted to your MagicBand'. That one line gave your entire gag away. Good one.
Why is that? I think there were some pretty substantial points in that post.
I see.I think his point was the the poster said that information was sent to (and thus stored in) the Bands, which is not how the Bands work, and if the poster got that major piece of info on how the system works wrong, how trustworthy is the rest of their info?
At least that's how I interpreted the interaction...
-Rob
Hopefully it works well for you!Appreciate the update Spacemt 354.
Encouraging.
Can't wait to try it out myself in a few weeks.
I think his point was the the poster said that information was sent to (and thus stored in) the Bands, which is not how the Bands work, and if the poster got that major piece of info on how the system works wrong, how trustworthy is the rest of their info?
At least that's how I interpreted the interaction...
-Rob
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