Weather_Lady
Well-Known Member
It's back... and my family's comp tickets have disappeared from our "tickets and passes." Good thing I still have the Guest Recovery number associated with the tickets...
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My Disney Experience system status and outages watch
- Thread starter wdwmagic
- Start date
Sounds like something crashed and burned, perhaps a database if tickets were disappearing. Recovery would have been from a backup if that’s the case.
Sans Souci
Well-Known Member
It's because of the 
Mercury retrograde.
Mercury retrograde.
TheGuyThatMakesSwords
Well-Known Member
When a business has back-end systems from 1988, with a cute front-end website? Yup, this will happen over and over.
Disney HAS no IT. Until they do? Expect crashing, print EVERYTHING, and have it with you
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Disney HAS no IT. Until they do? Expect crashing, print EVERYTHING, and have it with you
.Attachments
jaklgreen
Well-Known Member
They have an IT, it is just "off shore" IT, as my husband's company likes to call them. You get what you pay for.When a business has back-end systems from 1988, with a cute front-end website? Yup, this will happen over and over.
Disney HAS no IT. Until they do? Expect crashing, print EVERYTHING, and have it with you
Chip Chipperson
Well-Known Member
The app hasn't worked on my Android phone in at least a week. I'm logged in, but can't view my resort or park pass reservations. I just keep getting error messages. Very frustrating.
Figgy1
Well-Known Member
Try deleting and then reloading the app
NelleBelle
Well-Known Member
Hoping they it together by Thursday 12am (Hawaii time) so I can attempt to join the mayhem of purchasing an AP 
Hoping this outage is in prep for that but knowing disney IT, it'll just make it worse 
Hoping this outage is in prep for that but knowing disney IT, it'll just make it worse 
Patcheslee
Well-Known Member
I didn't have any issues with reservations come 6am.Hoping they it together by Thursday 12am (Hawaii time) so I can attempt to join the mayhem of purchasing an AP
IanDLBZF
Well-Known Member
Disney World Digitial Experiences Currently Unavailable
According to a message on the Disney World website, some of Disney's digital experiences may be unavailable at this time
blogmickey.com
Outage of Amazon's cloud service causes some websites to go dark
Amazon’s cloud computing unit Amazon Web Services is experiencing an outage on Tuesday, affecting publishers who suddenly found themselves unable to operate their sites as former President Donald Trump was appearing in court in Miami.
apnews.com
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IanDLBZF
Well-Known Member
Disney World Reservation System Experiencing Downtime
Walt Disney World news, photos, and reviews! We provide you with daily news from the Walt Disney World theme parks and beyond
blogmickey.com
Chip Chipperson
Well-Known Member
I'm not having an issue with MDE but I am having an issue with their gift cards. Cards can be added to the gift card site, but balances can't be transferred between cards and I can't use any gift cards to purchase tickets to Epcot After Hours or MNSSHP. Their site recognizes the balance on the gift cards but then says there's an issue processing it. Very frustrating - especially because the cards are e-cards so I can't just swipe them to buy things when I arrive if they haven't fixed these issues by then.
As @lentesta mentioned above, wait times in My Disney Experience have not been available this morning.
Disney has now added this message in My Disney Experience.
lentesta
Premium Member
We're in hour 7 of this outage.
At my old job, we would've been required by now to roll back this change from production. I'm interested in seeing how long Disney's going to let this impact guests.
Tha Realest
Well-Known Member
If the cared about impact to guests they’d reconsider this entire program
This isn't a problem at all... everyone is clicking on "OK"!!!