deeevo
Well-Known Member
How much does Disney pay per hour and how much does Universal?
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Mousekeeping
- Thread starter ToTBellHop
- Start date
jpchambana
Member
We stayed at Endless Summer in January. They offered what I would consider full housekeeping - replaced towels, made the beds, wiped surfaces every day. Disney did basically zilch when we stayed at Pop Century or Coronado Springs.
We received full service daily at HRH in December.
flynnibus
Premium Member
The conclusion we can draw is... this entire industry isn't going to bring back the service standards we had before as long as customers tolerate it.
And then when they do try to differentiate themselves, you can expect people trying to push it as part of an upgraded experience.
Businesses know customers are ok with what they have... they aren't going to trip over themselves to do more while they don't have to.
Say no to this ridiculous model... and to no menus too!
And then when they do try to differentiate themselves, you can expect people trying to push it as part of an upgraded experience.
Businesses know customers are ok with what they have... they aren't going to trip over themselves to do more while they don't have to.
Say no to this ridiculous model... and to no menus too!
I'll give them a little bit of incidental credit where in a roundabout way, not burning out their already understaffed division is looking out for the health of the cast in those divisions. Sure, at the end of the day it's just us of the mewling and gullible public giving them more money for less for the benefit of executives and shareholders, but at least they are not reckless enough to grind down the nubs of the operation any flatter.
threvester
Well-Known Member
I left Coronado Sunday and my experience was the same as yours. Every 2 days
BuddyThomas
Well-Known Member
Between their “energy efficient” air conditioning that turns itself off if there is no movement in the room and sweats you to death while you sleep, the inefficiency of the bus and other transportation options, the really embarrassing selection of tv channels, and the current ridiculous prices, there was not any reason to stay on property for some time. Now add the that the fact that now they won’t even make your freaking bed?!? And aren’t they charging all resort fee these days??
Yeah, no. I’m out.
Yeah, no. I’m out.
Casper Gutman
Well-Known Member
I received full service whenever I wanted it at a Universal Hotel a couple times in the second half of last year.
I guess we're all hallucinating.
I’m just really likable.
matt9112
Well-Known Member
I love cabanna bay.
There are a ton of hacks on YouTube to set your thermostat to "VIP" mode which overrides the motion sensor. I have used them a WDW and many other places.
BuddyThomas
Well-Known Member
Yes, I know. Those hacks have never worked for me at all.
Chomama
Well-Known Member
I can’t say it enough. Stay the swan, dolphin or jw Marriott. Ten times better. It makes me mad to say it bc ten years ago I would have cried to miss out on poly or gf. I’m just so over it. We travel a lot and pay premium prices to do it comfortably. When I do that I expect certain things. Clean towels is a very easy one on the list. It’s insulting to charge more than the four seasons and offer holiday inn food and service. Stop feeding the beast!!!
deeevo
Well-Known Member
If people want Disney to change then they need to stop drinking the Disney Kool-Aid and quit going. People need to stop apologizing for Disney. I always look at it like any pro sports team. If the owners of a pro sports team are not putting a good product on the field and won't spend money on free agents and continue to lose the fanbase won't show up and then when they start to see revenues go down maybe they will think about why and start spending money again. Stop going people!! My family of 4 have had AP's since 2014 and we are not renewing and they are set to expire next week. We are taking our last trip this weekend to Pop and then we are done and it feels so good.
If I book a stay in a 4 or 5 star hotel for 2 weeks I expect the sheets to be changed during that time - especially if a child in the party has a nose bleed or an accident as children do. Forget making the bed. If Disney can change sheets between parties then why can they not change sheets when people are out of the room? I will never go again after this happened to me at the Beach Club. I have a minimum standard and Disney did not meet it. Obviously some of the apologists have such low standards they will accept poor service as long as it is Disney. That's fine.
We stayed 9 nights at Gran Destino in October.
We had garbage every other day, but sometimes we just took it before they came because we filled it. Towels every other day.
A full bed change on the 5th day.
They would also call on off days to see if we needed anything.
Fine for us.
Honestly I thought the no bed making, etc., would bother me more than it did. Turns out we didn't mind it at all.
We had garbage every other day, but sometimes we just took it before they came because we filled it. Towels every other day.
A full bed change on the 5th day.
They would also call on off days to see if we needed anything.
Fine for us.
Honestly I thought the no bed making, etc., would bother me more than it did. Turns out we didn't mind it at all.
So much for back breaking work for staff back in the day when bathrooms were cleaned daily, beds made, vacuumed carpets , dusted all on a daily basis when we stayed.
They did straighten up, wiped down counters, etc., every other day.
I'm just saying, I was bothered by the lack of housekeeping until we actually experienced it. Just wasn't that big of a deal for us, we were satisfied with the light cleanings.
I'd love it back just because I like seeing the bed made, but we survived.
If you call after a child has an accident, the sheets will be changed (or, at minimum, they’ll give you new sheets).
Lil Copter Cap
Well-Known Member
This all reminds me of the recent Bob Iger interview with Kara Swisher on her podcast SWAY. Bob literally makes a terrible joke that I'm sure he means quite seriously:
And then it eventually ends with Kara making a very real joke about paying CEOs less so that they can pay their people more.
Labor shortage is a facade for not paying people a living wage. We lost people during this pandemic, but we have plenty of humans to staff roles. But companies are paying their people in Cost of Labor instead of Cost of Living. and if they'd kept up with it before the pandemic, people would be more willing to return to their old positions.
All to say, companies are realizing (like some have said in this thread) that they can 'get the job done' with fewer people and less labor hours. Guests/consumers are willing to accept it—sometimes unknowingly—and therefore, the standard of service decreases.
And then it eventually ends with Kara making a very real joke about paying CEOs less so that they can pay their people more.
Labor shortage is a facade for not paying people a living wage. We lost people during this pandemic, but we have plenty of humans to staff roles. But companies are paying their people in Cost of Labor instead of Cost of Living. and if they'd kept up with it before the pandemic, people would be more willing to return to their old positions.
All to say, companies are realizing (like some have said in this thread) that they can 'get the job done' with fewer people and less labor hours. Guests/consumers are willing to accept it—sometimes unknowingly—and therefore, the standard of service decreases.