When did they start servicing rooms again? I see for my April stay that my room will be cleaned every other day. I had been previously offered nothing on cash stays. This is at Yacht Club.
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Mousekeeping
- Thread starter ToTBellHop
- Start date
CaptainAmerica
Premium Member
Does it say "light cleaning"?
"Light cleaning" is basically nothing. I think maybe they sanitize the doorknobs and empty the trash if it's overflowing. This is the same nothingness they've been doing the whole time.
"Light cleaning" is basically nothing. I think maybe they sanitize the doorknobs and empty the trash if it's overflowing. This is the same nothingness they've been doing the whole time.
Phicinfan
Well-Known Member
Just saw a DFB update on Saratoga Springs where if you paid cash, you get regular cleaning, if you used DVC points you are on reduced cleaning. Not sure when this began
CaptainAmerica
Premium Member
There's no such thing as "reduced cleaning" for DVC. DVC members staying on points didn't get daily housekeeping prior to covid, either.
You’re right, then. I searched elsewhere on the official site and found:
- Removal of trash and used towels
- Replenishment of towels and amenities throughout room and bathroom
- Wiping and cleaning of the vanity and counter surfaces
- Vacuuming, if needed
CaptainAmerica
Premium Member
Yeah, I think this has been the STATED policy the whole time, but whether you actually end up getting anything seems to be a matter of luck. I had to change my own trash at Caribbean Beach, which was a problem because my trash includes banana peels and dirty diapers.
Tuvalu
Premium Member
It’s been that way since the parks reopened in July 2020. I’ve stayed on site nearly a dozen times since and not once has my room been vacuumed or counter surfaces wiped. Only once were amenities (bar soap at sink) replaced. Used towels have been taken and replaced and trash emptied, so I guess I should be grateful for that…..
Dirty diapers always went out to an external garbage container immediately.
I no longer trust housekeeping in general to do an excellent job cleaning a room. Getting a fully cleaned room is a surprise these days. More often than not, we’ll find dead remote controls, surfaces that weren’t fully cleaned, dirty dishes/silverware that was put away, etc. It’s really disheartening.
deeevo
Well-Known Member
Stayed at Cabana Bay for a few nights 2 weeks ago and both days I came back to a spotless room. For what the charge they should be cleaning them everyday... also I paid $110 per night on a weekend.It’s been that way since the parks reopened in July 2020. I’ve stayed on site nearly a dozen times since and not once has my room been vacuumed or counter surfaces wiped. Only once were amenities (bar soap at sink) replaced. Used towels have been taken and replaced and trash emptied, so I guess I should be grateful for that…..
aladdin2007
Well-Known Member
This. its becoming a such a rip off on Disney property anymore Im sad to say.
I was very pleased at Hard Rock, too. Somehow, Universal finds housekeepers….
Sorry for starting this thread. Not actually news, unfortunately. Boo.
bpiper
Well-Known Member
Find housekeepers... Or willing to pay for housekeepers......
CaptainAmerica
Premium Member
Disney has something like ten times the number of hotel rooms that Universal has. They pay a higher starting wage and are offering huge signing bonuses. Oh and Universal resorts aren't doing daily housekeeping either.
bpiper
Well-Known Member
Posters just said they were getting housekeeping at the Universal resorts.
Signing bonuses aren't very attractive if you have to be there for a year to get them. Money in your pocket or and IOU for later.
Maybe Loews management is treating there people better. We all hear the stories about Disney managers. Look at the guy who just filed suit about his treatment at the Beach club.
NelleBelle
Well-Known Member
We stayed at YC last April and had the “reduced” housekeeping. I know they were supposed to come every other day but our trash was definitely emptied daily. We also had all our towels replaced (without asking),everything wiped down (from what we could tell), and all soaps/shampoos, etc replaced. The only thing they didn’t do was make up our bed (which is fine).
Loew's is not an entertainment/theme park company. They understand the hotel business.
CaptainAmerica
Premium Member
One or two posters here are not representative of the population. From what I gather on other boards that have a bigger Universal section, their housekeeping situation is extremely bad, not just in terms of daily versus not daily cleaning, but particularly cleanliness in between guests.
Signing bonuses are payable after 90 days I believe. This is IN ADDITION to a higher starting hourly wage from Disney.
Casper Gutman
Well-Known Member
And what sites are those? Because my experience with Uni housekeeping recently has been very positive.
CaptainAmerica
Premium Member
I don't like to direct traffic to other sites, but the people at The Dis in particular have relayed some horror stories recently.
Look maybe Universal has some kind of secret sauce they've figured out, and if so, good for them. But even if that's true, an accurate assessment of the situation would be that "Disney is suffering from the labor shortage that almost every company is suffering from, and Universal is an exception for some reason." The argument that some posters are making seems to be that Universal doing a good job for them indicates that there *is no* labor shortage and that Disney is just making things up to be cheap.
EDIT: Actually Disney is totally making things up, but not in this way. They're absolutely lying when they say the reason for no housekeeping is for "the health and safety of Cast and Guests."
Monty
Brilliant...and Canadian
- In the Parks
- No
Just checked out of Coronado Springs this morning. Mousekeeping came every second day (not always reliably, a couple I was there with didn’t get cleaned first or second day). They replaced used towels, coffee pods, and bathroom amenities. As far as I noticed, that was it.