MDE app and website are both down, when will they be fixed???

Texas84

Well-Known Member
An explanation of why it works for some and not others.

Large systems like this are typically distributed across numerous physical servers and physical locations. Depending on which part of the system you are connecting to, may determine if you have access or not.

It is unlikely that you can do anything from your side (such as reinstalling apps), as the problem is on the server side.

Except for an enterprise this size they should have total redundancy across multiple datacenters. Usually in these situations someone did something really stupid.
 

DisneyJoe

Well-Known Member
Ideally yeah, although in my experience there is almost always a weak link in the chain, and total redundancy never really exists.
Disney's travel company IT and planning and testing of these releases has never been up to true production specs of an "enterprise" level company; as someone with almost 30 years of IT experience I am in awe of how bad it has been over the years. They don't give it the priority that it deserves.
 

Radeksgrl

Member
Original Poster
When I left MK around 1230pm the monorail was packed in like sardines, which is unusual for that time of day. And the front parking section had lots of empty spots already, and it was completely full when I arrived around 845am. Seems many people are frustrated and just decided to leave.
 

PorterRedkey

Well-Known Member
Site down.JPG
 

Bolt

Well-Known Member
Time to cut my losses here and head over to Sea World. Hopefully Mako is working so at least I can ride one rollercoaster today without waiting in line for 90 mins.
You must have left too early:

Space Mountain: 70 minutes
Mine Train: 60 Minutes
Big Thunder: 35 Minutes

Looks like you could have enjoyed things there without needing more than 3 FastPasses, but to some those number are big but in all actuality they rarely post less than this much wait time, especially Mine Train.
 

Radeksgrl

Member
Original Poster
You must have left too early:

Space Mountain: 70 minutes
Mine Train: 60 Minutes
Big Thunder: 35 Minutes

Looks like you could have enjoyed things there without needing more than 3 FastPasses, but to some those number are big but in all actuality they rarely post less than this much wait time, especially Mine Train.
To me those numbers are definitely too big. I use the additional FPs all day, the only time I typically use standby is 9-10am.
 

disneygeek90

Well-Known Member
When I left MK around 1230pm the monorail was packed in like sardines, which is unusual for that time of day. And the front parking section had lots of empty spots already, and it was completely full when I arrived around 845am. Seems many people are frustrated and just decided to leave.
Seems to me if everyone left it would have been better to stay? You don't need a FP if everyone leaves.
 

Radeksgrl

Member
Original Poster
I didn't say "everyone" left, although it seems a lot did. But I did check standby wait times before i decided to leave and they were higher than I was willing to wait (especially knowing how slow SeaWorld is on most weekdays and that I could probobly ride Mako 5 times in less time than a 60 min Space Mtn wait).
 

Atomicmickey

Well-Known Member
Left WDW at 5:30AM this morning (sniff, sniff) and they said the systems were down
then and that I'd get my detailed check out info when they were back up. So far, no
note. Fingers crossed that all my Magic Band Abuse has been lost in the system, lol.

But glad that I'm not there today, it was busy enough last week as it was!
 

GhostHost1000

Premium Member
I’m in the parks this week. Even though the app wouldn’t pull up FP’s it still showed my dining reservations. Turnstyles worked just fine as did fastpass entry into attractions. You just weren’t able to see what they were which is why I always save them elsewhere for the just in case moments which I’m glad I did

Especially since Disney’s website infrastusture apparently runs on fisher price technology on a commodore in someone’s basement closest.

I work in IT for a large corp and if we had issues like Disney does that affects so many customers time and time again heads would roll and people would be terminated including management. Unexpected things happen yes, but why a company of their size can’t get their act together in the IT space is beyond ridiculous
 
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GlacierGlacier

Well-Known Member
It's probably along the lines of "It works? What do we pay you all for then? Here's a tiny budget." Then when something goes wrong "What? What are we paying you for if it's broken? We're cutting your budget."
 

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