Texas84
Well-Known Member
An explanation of why it works for some and not others.
Large systems like this are typically distributed across numerous physical servers and physical locations. Depending on which part of the system you are connecting to, may determine if you have access or not.
It is unlikely that you can do anything from your side (such as reinstalling apps), as the problem is on the server side.
Except for an enterprise this size they should have total redundancy across multiple datacenters. Usually in these situations someone did something really stupid.