I've never read so much Bantha-poo in my life.
Any excuses justifying the $2B price tag of all this are so rancid you can smell the stench from Coruscant.
While we all romanticize the scope of WDW, people are acting like it is some small nation. Much, much larger IT projects have happened much, much more cheaply.
Cripes, we are talking about managing reservations for a few dozen hotels, sixty or so attractions, and what, less than a hundred restaurants? All at a single site, no less?
Put the Kool-Aid down and do a reality check. There are companies that manage SIX THOUSAND hotels, or credit card companies that track HUNDREDS OF MILLIONS of transactions per day, across the entire planet.
MM+ was the IT boondoggle of the century. RFID tech is cheap as hell, that's why it's everywhere. Disney has done absolutely nothing revolutionary with it, nor with these systems. It was terribly planned and mismanaged to incompetent levels by people who shouldn't have had anything to do with it. It was the classic case of a company who let their IT infrastructure get outdated, refused to spend the money at the start to do it correctly, which then ballooned into every department wanting their own piece of it - the entire project was just an epic failure of incredible proportions.
All so people could become further attached to their freaking cell phones, and wouldn't have to whip out their KTW card in an attempt to psychologically part them from their money a tiny bit easier.
Please. No matter how much some people (particularly those that visit often, it seems, versus normal guests who once they master the system, it's time for their vacation to be up - who do you think is making those FP reservations for Aladdin's Carpets?) like it, for the amount they wasted versus what was needed, they could have built enough new attractions to mitigate the crowd issues that cause some people to think they need FP+ to begin with.
