MDE app and website are both down, when will they be fixed???

[wdisney9000]

Disneyland seems to be at least somewhat functional. Disney World is currently redirecting to a very dated maintenance page: https://wdpromedia.disney.go.com/media/wdw_nextgen/down-for-maint.html

Working in the web design/maintenance field: it's not unusual for major changes to take a site offline for a bit. A few hours is quite a long time for a site upgrade though, and it's odd that it would happen in the middle of the day (these things usually are done at 3am when the smallest subset of people will be affected

They had to check the specs on the endline for the ...rotary...girder...

-Thomas Callahan

 

[Bayoubengal88]

Tried to access my Disney Cruise itinerary and that website is also down.

 

[Kylo Ken]

Hm that's interesting. Been quite a while since they have displayed this screen

 

[wdwmagic]

rundisney.com is giving a
Error 503 Service Unavailable

 

[Clamman73]

MDE on phone I can now see my fastpasses

 

[MMFanCipher]

just now:

 

[Radeksgrl]

MDE on phone I can now see my fastpasses

I still can't login to mde app. I even tried removing and then reinstalling app and still can't login.

 

[Clamman73]

I still can't login to mde app. I even tried removing and then reinstalling app and still can't login.

Hmmmm. I’m in. Can even get to where I can make changes. Wonder why it would be some and not all.

 

[Radeksgrl]

Think it's time to leave the park. If the only way to make additional FPs is to wait in a really long line at a kiosk for extremely limited fp availability there is no point in staying.

 

[Radeksgrl]

Hmmmm. I’m in. Can even get to where I can make changes. Wonder why it would be some and not all.
View attachment 239035

You're lucky!!!

 

[Bullseye1967]

I can get on MDE on my phone

 

[FNG]

MDE app seems to be fully functional. Checked dinning reservations and FP+ capability.

 

[SpoiledBlueMilk]

But hey, Mickeys meet and greet isn't a 120 minute wait (experienced readers will get this).

must be budget cuts - they're implementing DPRK like intermitent Internet outages to save bandwidth for their new streaming service.

 

[Radeksgrl]

Still totally NOT functional for me, no matter what I try.

 

[Weather_Lady]

It's not functional for me at all, either (just checked a moment ago and still getting error messages).

No biggie as today isn't a "deadline" day for me, but if it was and I was trying to make ADRs or FP+, I'd be losing my ever-loving mind right now...

 

[wdwmagic]

An explanation of why it works for some and not others.

Large systems like this are typically distributed across numerous physical servers and physical locations. Depending on which part of the system you are connecting to, may determine if you have access or not.

It is unlikely that you can do anything from your side (such as reinstalling apps), as the problem is on the server side.

 

[Radeksgrl]

Yeah this is super annoying, especially since its working for some people but not all (and of course im in the "not all" category).

I'm local so it's not quite as bad as if I'd travelled a long distance. But it's still a waste of the day off I had!

 

[Radeksgrl]

An explanation of why it works for some and not others.

Large systems like this are typically distributed across numerous physical servers and physical locations. Depending on which part of the system you are connecting to, may determine if you have access or not.

It is unlikely that you can do anything from your side (such as reinstalling apps), as the problem is on the server side.

Thanks for the info!

 

[DocMcHulk]

An explanation of why it works for some and not others.

Large systems like this are typically distributed across numerous physical servers and physical locations. Depending on which part of the system you are connecting to, may determine if you have access or not.

It is unlikely that you can do anything from your side (such as reinstalling apps), as the problem is on the server side.

As an IT guy, this is correct.

 

[Radeksgrl]

Time to cut my losses here and head over to Sea World. Hopefully Mako is working so at least I can ride one rollercoaster today without waiting in line for 90 mins.