Maid caught stealing at All-Star resorts

TP2000

Well-Known Member
They caught her stealing $20... petty theft. It's a misdomeaner... they probably just booked her and sent her away. The worst thing that will happen to this lady is simply losing her job. It's not even a felony, so it's not like she needs to disclose this to her next employer, etc.

All valid points.

Although now her name, Bruna Francois, and her 29 year old face...
Bruna-Francois-jpg.jpg

...are all over the news and the Internetz as being the Disney World Maid who got caught stealing money from a hotel room she was cleaning. So finding another job as a hotel maid, or in any service industry job involving cash handling, is going to be difficult if the potential employer spends more than 8 seconds checking her out on Google.
 

PolynesianPrincess

Well-Known Member
We stayed at All Star Sports in May and mousekeeping stole a full pack of my cousins cigarettes. The pack hadn't even been opened. No one else in our group smokes so it wasn't one of us. He complained to management and they credited $10 to the account. The safes at Sports are still the key safes so I never keep anything in there. Id' rather lock anything valuble in my suitcase and know that I am the ONLY one with a key to it. It's definitely a bummer because you want to trust people, but with stuff like this happening, it's hard to. Unfortunately a couple bad eggs ruin it for the good ones who are hard working and honest.
 

The Empress Lilly

Well-Known Member
All valid points.

Although now her name, Bruna Francois, and her 29 year old face...
Bruna-Francois-jpg.jpg

...are all over the news and the Internetz as being the Disney World Maid who got caught stealing money from a hotel room she was cleaning. So finding another job as a hotel maid, or in any service industry job involving cash handling, is going to be difficult if the potential employer spends more than 8 seconds checking her out on Google.
Actually, I find it distressing that somebody's lifelihood should be threatened over $20 dollars. Why is there no anonimity? Employers google their prospective employees.

Yes, yes, she could've not taken the money. But a threatened livelihood stands in no proportion to taking twenty dollars. Half the people in the United States commit a worse crime every day. If only because of speeding.
 

maxairmike

Well-Known Member
Actually, I find it distressing that somebody's lifelihood should be threatened over $20 dollars. Why is there no anonimity? Employers google their prospective employees.

Yes, yes, she could've not taken the money. But a threatened livelihood stands in no proportion to taking twenty dollars. Half the people in the United States commit a worse crime every day. If only because of speeding.

She was caught taking the $20 because the rooms she had been tasked to clean had many reporting stolen cash during their stay. She didn't just steal $20, that's what they caught during the sting, and really its a rather smart amount to make. You steal a single bill like a $20 from a stack of several, a lot of people would probably write it off as not realizing they spent it, or maybe they gave it to their wife/kid/etc. She's likely stolen much more than $20, but that's all we've been told about for now. If you take how much all of the guests that complained had been taken and lump it together, you're probably looking at a few hundred.
 

dadddio

Well-Known Member
Actually, I find it distressing that somebody's lifelihood should be threatened over $20 dollars. Why is there no anonimity? Employers google their prospective employees.

Yes, yes, she could've not taken the money. But a threatened livelihood stands in no proportion to taking twenty dollars. Half the people in the United States commit a worse crime every day. If only because of speeding.
A few thoughts:

1) Her livelihood isn't being taken away for twenty dollars. Her livelihood was taken away because wshe's a thief and a repeated one, at that.

2) I hope prospective employers do google her so that they would know what they were getting if they hire her.

3) I fail to see how driving a bit over the speed limit is worse than stealing money from others.
 

MOXOMUMD

Well-Known Member
This isn't the first time a theft has happened. (In May a mousekeeper from AoA was caught at the local WalMart using a credit card she'd stolen from a guest's room.) Sadly it probably won't be the last.
 

DrewmanS

Well-Known Member
Don't for a moment believe that those TSA-approved suitcase locks are in any way secure.
My father always said locks are only to keep honest people honest. As most thefts are crimes of opportunity, locks and safes can reduce risk of theft, but not stop a determined thief. Even if you have a study lock on your suitcase, its usually easier to bust the zipper.

Years ago I had someone push the lock on a file cabinet that had no key. Without any previous experience (except watching Remmington Steele as a kid), I was able to open the lock using two paper clips in about 5 minutes. Once I figured out the trick, I discovered the same trick works with most locks that use a traditional key.

As for hotel safes, there are many diffent types and they range in security. The lock overrides can also very from needing a master key (easily copied) to using combinations of master codes, pins, swipe cards, and/or hardware. If it is a weak safe or not locked properly, putting valuables in it can actually be less secure. There is no need to take time to go through your bags, a "locked" safe tells the criminals where the valuables are.

As for Disney (or any hotel) reponse to a reported theft, because it is often difficult to determine if a theft has actually occurred, hotels will rarely compensate guests. Imagine the number of false claims of stolen money or electronics if hotels normally compensated guests. If you suspect something is stolen, report it to hotel management so they can investigate and determine if they have a bad employee. Unless the individual is caught on video or with your iPod in their possession, don't expect to get anything in compensation. If the theft is big enough, report it to police and file a report. With a police report a hotel might be more willing to provide compensation or you might be covered by travel, credit card, or your home insurance policy.

The best advice, don't take anything on vacation that you couldn't live without if stolen, don't leave anything in your hotel room that you wouldn't leave in a public place, don't advertise your valuables (computer bag, jewelry case, gift shop bags), and don't put all of your valuables in one location (e.g. Laptop, phone, ipad, cash and jewelry in your computer backpack).
 

fosse76

Well-Known Member
In all our stays I've only had something taken once, while staying at Pop Century this past December. I filed a complaint as soon as we returned to our room and noticed something was missing but was told they "can't prove a theft because the mousekeeping staff had left for the day". :mad: Lesson learned. This was the second of a 10 day trip and I'll tell you NO mousekeeping got a tip that trip! You may say, well that's not fair. HA! I had asked who had made up our room that day (not afraid to take matters into my own hands!:devilish:) and they said they couldn't release that info. :grumpy: So no tip since I wasn't provided a name. Why tip the theif and the other mousekeepers had to suffer from their coworkers stupidity.

You should have told them to call the police then so you could file a report; if they refused you should have pulled out your phone and called them yourself.
 

Gabe1

Ivory Tower Squabble EST 2011. WINDMILL SURVIVOR
They caught her stealing $20... petty theft. It's a misdomeaner... they probably just booked her and sent her away. The worst thing that will happen to this lady is simply losing her job. It's not even a felony, so it's not like she needs to disclose this to her next employer, etc.

Well yeah, that was stated by the media outlets. Disney casting does background checks. They ask for all not just felonies, even if you were busted as a college student for having a beer on a public sidewalk it shows up. Universal does this too. If you are hired and the background check comes back that you didn't list your misdemeanors it is grounds for dismissal. Background checks are economically feasible these days, thank you technology. Just because the applicant doesn't have to disclose doesn't mean good employers won't learn of the arrest record.

Disney Security and Law enforcement set up the sting to nab her because MULTIPLE guests in separate rooms reported thefts in their rooms and she was the common denominator in the PREVIOUS thefts. Disney didn't just randomly choose this women, the previous thefts specifically lead them to her. Guests were not reporting someone stole a Tic Tac, it was cash they reported going missing in their resort rooms prior to the sting. Just because the sting caught her with a $20 does not mean she didn't make a haul previously.

Personally I don't have a stake in her punishment, could careless if she only gets fired and a misdemeanor theft record, she will be out of guest resort rooms and other housekeepers should think twice about petty theft and likely with the misdemeanor theft charges she won't find employment as a housekeeper at Universal Resorts either. I'm good with that.
 

JiminyandTink

Well-Known Member
Obviously stuff like this is going to happen on-site and you have to safeguard your valuables, but I always hate hearing about stuff like this. I still want to pretend that stuff like this doesn't happen in the bubble.
 

fosse76

Well-Known Member
They caught her stealing $20... petty theft. It's a misdomeaner... they probably just booked her and sent her away. The worst thing that will happen to this lady is simply losing her job. It's not even a felony, so it's not like she needs to disclose this to her next employer, etc.

That's what they CAUGHT her stealing and were able to PROVE...but she stole much more. They caught her because of the previous thefts could be linked to her...just not proven.
 

flynnibus

Premium Member
That's what they CAUGHT her stealing and were able to PROVE...but she stole much more. They caught her because of the previous thefts could be linked to her...just not proven.

What they are able to PROVE - is the only thing that matters in a court of law. People were talking about how bad she's going to get beat up over this... she's not from a criminal point of view. First time petty theft? She'll probably pay a fine and get some probation. The biggest impact she will have is losing her job.
 

fosse76

Well-Known Member
Actually, I find it distressing that somebody's lifelihood should be threatened over $20 dollars. Why is there no anonimity? Employers google their prospective employees.

Yes, yes, she could've not taken the money. But a threatened livelihood stands in no proportion to taking twenty dollars. Half the people in the United States commit a worse crime every day. If only because of speeding.

All arrests are public record. She will have her day in court to prove her innocence. Her actions are what caused her to be arrested, she just had the misfortune of stealing while working for Disney, which is the only reason it's in the news. But even if it had not been published in the news, it would come up in a criminal background check (and you'd be hard-pressed to find any large business that doesn't do a criminal background check).
 

fosse76

Well-Known Member
What they are able to PROVE - is the only thing that matters in a court of law. People were talking about how bad she's going to get beat up over this... she's not from a criminal point of view. First time petty theft? She'll probably pay a fine and get some probation. The biggest impact she will have is losing her job.

Maybe, maybe not. While most employers only ask about felony convictions, many employers turn to Google and Facebook for information as well. So she likely won't ever work as a housekeeper...and it might turn off prospective employers in any cash-handling positions. But I agree that it is unlikely to have a life-ruining effect on her.
 

flynnibus

Premium Member
Disney Security and Law enforcement set up the sting to nab her because MULTIPLE guests in separate rooms reported thefts in their rooms and she was the common denominator in the PREVIOUS thefts. Disney didn't just randomly choose this women, the previous thefts specifically lead them to her. Guests were not reporting someone stole a Tic Tac, it was cash they reported going missing in their resort rooms prior to the sting. Just because the sting caught her with a $20 does not mean she didn't make a haul previously.

Sure, but the only thing that matters is what they are able to prove in a court of law.. not just what they suspect. I was responding to the idea she's gonna get held in jail, needed bond, etc. The law side is minimal for her - the biggest impact is losing her job (and having to get a new one with this hanging over her). Either way, a misdemeanor on your record is far less damaging than a felony.
 

willtravel

Well-Known Member
My father always said locks are only to keep honest people honest. As most thefts are crimes of opportunity, locks and safes can reduce risk of theft, but not stop a determined thief. Even if you have a study lock on your suitcase, its usually easier to bust the zipper.

Years ago I had someone push the lock on a file cabinet that had no key. Without any previous experience (except watching Remmington Steele as a kid), I was able to open the lock using two paper clips in about 5 minutes. Once I figured out the trick, I discovered the same trick works with most locks that use a traditional key.

As for hotel safes, there are many diffent types and they range in security. The lock overrides can also very from needing a master key (easily copied) to using combinations of master codes, pins, swipe cards, and/or hardware. If it is a weak safe or not locked properly, putting valuables in it can actually be less secure. There is no need to take time to go through your bags, a "locked" safe tells the criminals where the valuables are.

As for Disney (or any hotel) reponse to a reported theft, because it is often difficult to determine if a theft has actually occurred, hotels will rarely compensate guests. Imagine the number of false claims of stolen money or electronics if hotels normally compensated guests. If you suspect something is stolen, report it to hotel management so they can investigate and determine if they have a bad employee. Unless the individual is caught on video or with your iPod in their possession, don't expect to get anything in compensation. If the theft is big enough, report it to police and file a report. With a police report a hotel might be more willing to provide compensation or you might be covered by travel, credit card, or your home insurance policy.

The best advice, don't take anything on vacation that you couldn't live without if stolen, don't leave anything in your hotel room that you wouldn't leave in a public place, don't advertise your valuables (computer bag, jewelry case, gift shop bags), and don't put all of your valuables in one location (e.g. Laptop, phone, ipad, cash and jewelry in your computer backpack).
I think the do not disturb sign on door is sounding better and better.
 


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