joanna71985
Well-Known Member
Well, this one was magical to me. I was working at the Camera Center at Downtown Disney and I felt a tug on my vest. I turned and a girl of about 10 calmly said "do you know where my mom is?" and then she started to fall apart and cry. I reassured her and had just started to ask her some questions when her mom came right over. For the first time since I've been at Disney, a parent did not start yelling at their child as if it were their fault. Mom said: You did such a good job sweetie. You did just what we talked about. Good for you. The girl was beside herself in tears but mom kept praising her for finding a cast member. Well, then I was in tears.
I understand why parents start yelling at their kids. They have been freaking out for a few minutes and are angry at themselves for not watching closer so they take it out on the child. But for goodness sake, think how the child felt all this time and then you yell at them. Now I know there are some snotty little kids who take off and never listen to directions, but if your child is freaking out, you should be calm.
That is so sweet. I have had a lot of lost kids on my CPs. The youngest one was about 2-3. I was working in Fantasyland when the little girl was pointed out to me. She had no shoes on and was hanging on the rails of the Snow White ride. So I kept her with me until I ran into a Fantasyland ops cordinator, who had found the parents. Apparently her family had gone to Ariel's Grotto and she had escaped (hence the no shoes). I could see why she had escaped when I saw her family. There was about 4 more siblings there. The mom was so upset she was crying. I felt bad for her.