Untill everything is working I wouldn't rush into any definite conclusion as to how well it will go, but, for now, that is what I think:
With what I've seen from Mears, TSA, and the luggage people behind the scenes at each airline, I do not see it working tip top beggining to end. There will be problems, and I do not think they will be just a few.
But again, it is free (for now) as many will think, so why not... Right?
Well, if you never minded waiting for a bus/motor coach to fill up (not vans as the regular Mears shuttle), having other people handling your luggage (and maybe taking a little longer than you to arrive at your resort), leaving earlier than necessary back to the airport (they might say it will save you time, but....),and, and, and, than this will be just a great new feature Disney has to offer you.
If you still want the one on one private service, a free grocery stop, your luggage by your side at all times, no lines to wait at both ends (THERE WILL BE LINES at the "courtesy/welcome" Disney desk as there has always been lines at the Mears shuttle desk - just imagine the volume Disney Express will create (it is free after all)), a luxury vehicle with your private chauffeur, than please stick with Quicksilver...
To be honest with all of you. I DO worry a lot with what Disney/Mears/Bags and etc are doing, not only for my sake, but for the sake of 1000's of people working in transportation in Orlando, all owner operators, all companies like ours, rental car companies, hotels outside the Disney area, Universal Studios, taxi cab companies, shuttle services, restaurants outside Disney and etc, etc, etc... It might be hard for anyone to realize it now, but with the Disney packages, free transportation and all, Disney wants to hold every Orlando traveler inside their doors, no way out untill the end of your vacation. That might sound what business is all about, but with Orlando's (and America's) economy just coming back to normal, we, the small business owners will get hurt with that "monopoly" game they are playing.
I do rely on Disney (not 100% but I do) for my business to flourish, but I also can not sit and relax with so much control they are having in the orlando area. I know, if it weren't for Disney, Orlando wouldn't exist (as they say). Well, maybe it is true, but that was over 30 years ago. Now our economy, and the families within, need to get back on their feet after such a long wait after Sept 11th 2001, and the hurricanes in 2004. 1 1/2 years of free shuttle will create a big, big mess in the Orlando area. A few month free trial would be fine by me, untill they get their act together, but 1 1/2 years, GIVE ME A BREAK!!!
Again, I'm a Disney fan since before I even came to live in Orlando, and still am a fan. That has nothing to do with what I feel is an unfair business practice done by a huge group of powerful people (not only Disney, but Mears and etc...)
Regards,
Gregory Nicolas.