-
Welcome to the WDWMAGIC.COM Forums!
Please take a look around, and feel free to sign up and join the community.
Lightning Lane at Walt Disney World
- Thread starter wdwmagic
- Start date
more akin to the old a through e tickets. of course, the e tickets were always the first used. even back in the 70's when i first went to wdw, the line for the best ride at that time, space mountain, was still over an hour long. and yes, i used all my e tickets on it. but the lesser rides were not overcrowded. last time we stood in line for peter pan's flight, it was about an hour ten minutes. but now we never go to manical kingdom anymore. not since grandma got run over by a stroller in early december. and my wife was run over by a scooter.
It did, but 99% of guests never read beyond the return time window. Back in my CM days, I constantly pointed it out to guests, and they almost always said, “Oh, I thought I had to wait until I used this one!”
It’s like when guests ask for directions to a location while literally looking at the sign of the location they’re looking for. Information just doesn’t always compute properly on vacation. The brain must go into some sort of idle mode or something.
It will be interesting to see usage in 6 months time. I used genie+ over Princess marathon weekend just to see what we (wife, daughter, and me) thought and to give advice for a giant family reunion we’re organizing in June. Anyway, after it’s been around for a while will people quit using it? Probably not, but one can dream. I agree that it sucks. I was on my phone waaaay more than I wanted to be. Luckily, my wife helped me out and checked on stuff when I got really annoyed. All this and we figured out how to stack the times for rides really quickly.
JMcMahonEsq
Well-Known Member
Guess what, when large groups of people keep paying for something that is not a necessity for life, it objectively can not both suck And be too expensive. You subjectively may not like it, or it is too much for your budget. But people are paying to use the product. That means it’s either cheap enough objectively that people don’t mind buying it despite how good or bad it is, OR it means it’s expensive but people find they are getting value for the high cost.
ImperfectPixie
Well-Known Member
Or it means they were pre-conditioned to think they need it.
Jeff4272
Well-Known Member
Short term maybe. But long term I don’t know. Maybe you’re right. But I can’t see how these Guest satisfaction numbers can be good. I have yet to read a single article that supports it or thinks it been even the least bit successful
Financially for the company it’s incredible. And I’m sure management loves it.
But I think there’s a strange phenomena happening with pent up demand, dvc inventory back up, stimulus check money, maximum employment, Covid exhaustion and the 50th anniversary all converging at once leading to a perfect storm that will all come to a crashing halt sooner rather than later.
7.5% inflation is not sustainable. Removing all the perks and increasing prices at this rate is simply unsustainable and that’s an economic fact. It’s just a matter of when. My opinion is sooner than later.
JMcMahonEsq
Well-Known Member
I don’t think I disagree with a lot of that, especially regarding pent up demand. I think that also allows you to reset expectations. It gives you an option to if necessary add in new perks to increase attendance if needed in the medium term (say next 3+ years.). I also though think you are seeing a fundamental change in societal attitudes especially as it pertains to interacting with devises, scheduling, ect. You see that in adult lives even down to kids schedules being organized and scheduled to the minute between school, sports, activities. There really isn’t a lot of unorganized unplanned activities anymore. And I think (mostly based on anecdotal evidence to be sure) that rather than looking at vacations as a way to escape the life of ap based planning, that people don’t feel comfortable without the planning and scheduling minute by minute by ride by food order.
Chi84
Premium Member
Disney’s New Line System Is Driving Parkgoers Bibbidi-Bobbidi-Bonkers — Bloomberg
Visitors wish the theme parks would put their Genie+ system, which debuted in 2021, back in the bottle. "This app has made my life a living hell," reports one guest.
apple.news
Chip Chipperson
Well-Known Member
Disney’s New Line System Is Driving Parkgoers Bibbidi-Bobbidi-Bonkers — Bloomberg
Visitors wish the theme parks would put their Genie+ system, which debuted in 2021, back in the bottle. "This app has made my life a living hell," reports one guest.
While a pessimist would see the guest's quote above and focus on the "living hell" portion of the statement, a Chapek would look at it and say, "That guest used the app! It's a resounding success!"
James Alucobond
Well-Known Member
Just snip the quote differently for better press.
“This app has made my life … !”
“This app has made my life … !”
Jeff4272
Well-Known Member
I was wondering when more mainstream media would pick up the story of poor guest satisfaction. I’ve read the blogs, social media posts and dedicated Disney websites but haven’t read barely anything in the regular media.Disney’s New Line System Is Driving Parkgoers Bibbidi-Bobbidi-Bonkers — Bloomberg
Visitors wish the theme parks would put their Genie+ system, which debuted in 2021, back in the bottle. "This app has made my life a living hell," reports one guest.
I know pay to play is here forever and that stinks but I understand that’s not going anywhere. I just want them to fix the functionality so it’s not so painful.
There’s got to be a better way so that you don’t have to get up early every day, be on your phone all day, have advanced booking or an anytime/any ride option.
It’s terrible as currently constituted
Jeff4272
Well-Known Member
What year is that from?
2001. Walt Disney Travel Company.
Jeff4272
Well-Known Member
2022. “No rides included with your $1,000 ticket and $9,000 hotel rooms!” “Only pay an additional $1,200 for the week for your family to only wait 90 minutes per ride!”
Shocking. So sad.
Neaunderhill
Member
Question on 120 minute rule:
If I am Park hopping and at 7am I schedule my first genie plus selection for the park I am hopping to later. Does my 120 minute countdown start from the park I start at/park reservation or does my 120 minute countdown start at the park I am hopping to.
Scenario: At 7am I select a genie plus ride (test track) for 2pm at Epcot. The park I am starting my day at Animal Kingdom opens at 8am. The park I am hopping to Epcot opens at 10am. When can I make my next genie plus selection? Is it at 10am which is 120 minutes after Animal kingdom opens or is it at noon which is 120 minutes after Epcot opens.
Thank you
If I am Park hopping and at 7am I schedule my first genie plus selection for the park I am hopping to later. Does my 120 minute countdown start from the park I start at/park reservation or does my 120 minute countdown start at the park I am hopping to.
Scenario: At 7am I select a genie plus ride (test track) for 2pm at Epcot. The park I am starting my day at Animal Kingdom opens at 8am. The park I am hopping to Epcot opens at 10am. When can I make my next genie plus selection? Is it at 10am which is 120 minutes after Animal kingdom opens or is it at noon which is 120 minutes after Epcot opens.
Thank you
SingleRider
Premium Member
Noon - it’s 2 hours after the park you book your first LL pass in opens.