Couldn't agree more...........
more akin to the old a through e tickets. of course, the e tickets were always the first used. even back in the 70's when i first went to wdw, the line for the best ride at that time, space mountain, was still over an hour long. and yes, i used all my e tickets on it. but the lesser rides were not overcrowded. last time we stood in line for peter pan's flight, it was about an hour ten minutes. but now we never go to manical kingdom anymore. not since grandma got run over by a stroller in early december. and my wife was run over by a scooter.
It did, but 99% of guests never read beyond the return time window. Back in my CM days, I constantly pointed it out to guests, and they almost always said, “Oh, I thought I had to wait until I used this one!”
It will be interesting to see usage in 6 months time. I used genie+ over Princess marathon weekend just to see what we (wife, daughter, and me) thought and to give advice for a giant family reunion we’re organizing in June. Anyway, after it’s been around for a while will people quit using it? Probably not, but one can dream. I agree that it sucks. I was on my phone waaaay more than I wanted to be. Luckily, my wife helped me out and checked on stuff when I got really annoyed. All this and we figured out how to stack the times for rides really quickly.
Or it means they were pre-conditioned to think they need it.
Short term maybe. But long term I don’t know. Maybe you’re right. But I can’t see how these Guest satisfaction numbers can be good. I have yet to read a single article that supports it or thinks it been even the least bit successful
I don’t think I disagree with a lot of that, especially regarding pent up demand. I think that also allows you to reset expectations. It gives you an option to if necessary add in new perks to increase attendance if needed in the medium term (say next 3+ years.). I also though think you are seeing a fundamental change in societal attitudes especially as it pertains to interacting with devises, scheduling, ect. You see that in adult lives even down to kids schedules being organized and scheduled to the minute between school, sports, activities. There really isn’t a lot of unorganized unplanned activities anymore. And I think (mostly based on anecdotal evidence to be sure) that rather than looking at vacations as a way to escape the life of ap based planning, that people don’t feel comfortable without the planning and scheduling minute by minute by ride by food order.
apple.news
Disney’s New Line System Is Driving Parkgoers Bibbidi-Bobbidi-Bonkers — Bloomberg
Visitors wish the theme parks would put their Genie+ system, which debuted in 2021, back in the bottle. "This app has made my life a living hell," reports one guest.
I was wondering when more mainstream media would pick up the story of poor guest satisfaction. I’ve read the blogs, social media posts and dedicated Disney websites but haven’t read barely anything in the regular media.Disney’s New Line System Is Driving Parkgoers Bibbidi-Bobbidi-Bonkers — Bloomberg
Visitors wish the theme parks would put their Genie+ system, which debuted in 2021, back in the bottle. "This app has made my life a living hell," reports one guest.
What year is that from?
2001. Walt Disney Travel Company.
2022. “No rides included with your $1,000 ticket and $9,000 hotel rooms!” “Only pay an additional $1,200 for the week for your family to only wait 90 minutes per ride!”
Shocking. So sad.
