G00fyDad
Well-Known Member
THAT is something I can agree with. Glad you do too.
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Lightning Lane at Walt Disney World
- Thread starter wdwmagic
- Start date
THAT is something I can agree with. Glad you do too.
I was sure this was the case after the last time I rode Space Mountain.
I never stay in Disney resorts and although I'd hate it, I'd also understand that those being fleeced for their hotel rooms should get some benefit in the parks.
I mean..Grand Floridian...If you had that exact hotel in any other location, the price per night would be a quarter of what Disney charge...so these poor souls who have been robbed should really get some decent benefits in the parks.
Disney Glimpses
Well-Known Member
No one is disagreeing that they are money grabs. And that money grab is driven by Chapek who saw every other theme park on earth charging for skip the line except his. He's the same person who saw EMH and said we need to charge for that, thus After Hours was born.
Point is though, their goal was to yes make money but to also improve guest experience by allowing paying guests to skip the line with more freedom than before and without advance planning. They fell flat on their face. You will soon see how badly.
Jrb1979
Well-Known Member
I think the reason why many don't feel that way is due to a lot of changes that haven't been guest friendly. I understand the staffing issues have a part to do with it. The added up charges and taking away of perks feels like a money grab.
I totally agree..and id absolutely hate it if they did this, but it's a solution to a problem.
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pdude81
Well-Known Member
The big problem with FP+ is that for every new ride they add and however many new guests that attracted to the park, it only increased the number of park tickets being sold and fastpasses given out. They made no additional money on AP tickets even though they were taking up 3 line skips. It was quite unsustainable unless they got a time machine and built more rides, plus raising prices. There was also no incentive for people NOT to book a fastpass if they just wanted to go in for lunch.
It really seems like they listened to our endless (and mostly terrible) feedback about wanting Maxpass over here. This is more or less what we have, but with the big ticket rides having an extra fee. I am quite surprised that they didn't give any priority to hotel guests for the regular product, but they are stuck in a place where people have existing tickets and can only upgrade on the day of in some cases to add G+. This is a tough nut to crack, and I'm very interested to see how they plan to solve this. And very, very interested that @disneyglimpses is saying we only have to wait a few weeks to see some movement.
It really seems like they listened to our endless (and mostly terrible) feedback about wanting Maxpass over here. This is more or less what we have, but with the big ticket rides having an extra fee. I am quite surprised that they didn't give any priority to hotel guests for the regular product, but they are stuck in a place where people have existing tickets and can only upgrade on the day of in some cases to add G+. This is a tough nut to crack, and I'm very interested to see how they plan to solve this. And very, very interested that @disneyglimpses is saying we only have to wait a few weeks to see some movement.
crazy4disney
Well-Known Member
- In the Parks
- No
just as an example to how bad genie+ is ... for years now i have had DAS but still paid for Genie+ .... during the FP days i dont think i ever had to find time to kill before my next ride.... i go to Disney and we enjoy rides and re rides etc my daughter is now 8... this past trip using genie+ i had to stare in my phone longer than ive ever had for FP+ and found myself looking for things to do before being able to ride our next attraction. This is literally a comparison to the same exact time from year over year.
Jrb1979
Well-Known Member
Chapek unfortunately only took one part of paid skip the line systems. He completely missed the biggest part that makes them work. It's limit availability.
While guest satisfaction is a high priority, it feels lately that $$$ is higher on the list.
Well, if that's true...then whoever designed G+ should be sacked for gross misconduct (or ineptitude) - How anyone with any intellect or experience in Disney parks thought G+ was a good idea is beyond me.
And to take that further...the whole boardroom should be sacked as I fully expect, whichever idiot did design it, would have had to run it through the board with a presentation. And I would guess it would have needed a vote to say if it was a good or bad idea.....whoever voted for this should be sacked.
BUT....as we all know, it's ALL about profit and NOTHING to do with improving guest service, so of course it was implemented.
They put profit above anything and everything else and for that its unforgivable.
mikejs78
Premium Member
I mean, if they keep it the way it is go be right. If they change it to try to make it better, then you'll be wrong.
MickeyLuv'r
Well-Known Member
Again, I have stayed both onsite and off many times. Mostly what you describe above is the emotional appeal of staying onsite, IMO.
Stop and go traffic on I-4 = annoying. Waiting 20min for a bus = annoying. Walking in a FL summer downpour = mildly annoying.
Getting to the parks quickly = enjoyable.
I don't have quite the same bubble experience as you do. To me, WDW buses = real world annoyance. Waiting on any transportation = real world annoyance. Annoying people in the parks = real world annoyance. Paying $$$$ = real world annoyance.
I would not say the Flamingo Crossing hotels are quite a nice as BC, but... Wow:
BC 9/15/22 = 360 square feet for $620
Residence Inn = 870 square feet, 2 bedrooms, no deposit, cancel up to 5 days prior, full kitchen, breakfast for $253
That's about $400 (roughly $40 for basic food court breakfast for 2 people) that I could put towards G+ and ILL if I am willing to stay just 1 night offsite.
pdude81
Well-Known Member
They do have the ability now to make the argument that more ride (and therefore guest) capacity adds more money. I don't really understand why people ever thought they'd get more than 2 or 3 tolerable lightning lane passes for $15. On the other hand, how could Disney not know that $15pp is a drop in the bucket for most Florida vacations and that the uptake would be very high. Poor form all around
Jeff4272
Well-Known Member
Doesnt feel that way.....it literally drove my family to a point where we havent and wont go back unless it changes
Im saying that its a fail then
And yet they continued (and continue) to sell as many G+ as people will buy.
If they thought G+ was going to work at 20% of the current sales, they should limited it to 20% of current sales.
You don't design a service to work for 1000 people, sell it to 20K people, and then throw up your hands and say "We don't understand why it doesn't work and we don't know how to fix it".
Jrb1979
Well-Known Member
Exactly. They completely botched this by not limiting sales enough
pdude81
Well-Known Member
This is brought to you by the people who said they would never charge for fastpass, and then after charging for it with a new name, said they'd never have to limit sales.
Ayla
Well-Known Member
Honestly, I never even looked. lol
DCLcruiser
Well-Known Member
The park ticket was always going up. So today, you can spend $X+$15 or just $X. If you don't want G+, you save $15/day.
W/ FP+ the pass cost $Y and if you didn't use it, you still paid $Y. Everyone paid the same, regardless of wanting to use FP. Today, you get a choice.
Today, you can spend $X+$15 or just $X. If you don't want G+, you save $15/day.
But the emotional stuff is a large part of it. WDW Resorts garner a higher price bc of the perceived value. Of course off-site is cheaper, and probably a better deal, but that's not what on-site guests want. They want an entirely Disney experience. It's like buying clothes at Old Navy, The GAP or Banana Republic...It's mostly perception.