I liked FP+. But I think it was flawed. Genie+ has proven that. Tom Brickers post today backs up the fact that FP+ was hated.It isn't, as was pointed out above. FP+ had solid satisfaction scores overall.
They didn't get rid of it because of guest satisfaction.
The fact that you personally hated it didn't affect Disney's decision making.
Tom Bricker. January 10, 2024
“I’m actually surprised to see so many negative comments about FastPass+ in the comments here. I remember when Genie+ was announced, I was the one telling everyone that FastPass+ was hated by a huge subset of WDW guests–and no one listened (or believed me) then. The thing is, it was popular with the planners–the people who read sites like this–and they overlooked its shortcomings.”