Lack of Charging stations in Disneyland.

[flynnibus]

You are correct. Theme/amusement parks are required by law to offer first aid. First aid absolutely falls under duty of care. It’s not customer service. Customer service would be offering guests popcorn or a churro for free for minor inconveniences.

Disneyland does have nurses on staff. It looks like an actual hospital in there.

First aid as in services - like having an emt

Not first aid like disneyland does like

Feel free to cite the requirements

 

[Californian Elitist]

First aid as in services - like having an emt

Not first aid like disneyland does like

Feel free to cite the requirements

What do you mean “like Disneyland does?”

Feel free to be specific.

 

[Disney Analyst]

Did someone call for a random Canadian tourist?

 

[TrainsOfDisney]

I think adding charging to Quick-Service locations like they did at Connections @ Epcot would be the best move going forward. Allows people to recharge their devices while eating.

Agreed! Especially the wireless charging at connections!

There are a couple of secret outlets at the Mexican restaurant at Disneyland and the Golden Horseshoe. I think there’s one or 2 at the plaza too. Those are the best to use, charge up while you eat and/or watch some ragtime piano.

 

[Phroobar]

If Apple would come out with a two day battery like most Android phones have, we wouldn't have this problem.

Besides, how many grandparents are going to Disneyland by themselves? Most grandparents have to be dragged there by their kids and grandkids who know how to do the system. If grandparents are going by themselves, they would be big enough fans to know the score.

 

[TrainsOfDisney]

Besides, how many grandparents are going to Disneyland by themselves?

Many senior adults visit Disney. Do you visit often? You don’t think many Canadians visit either so I’m wondering who you think is visiting the parks!

 

[flynnibus]

What do you mean “like Disneyland does?”

Feel free to be specific.

Disneyland operates an open door first aid facility at each park that offers free of charge services that include convenience features like over the counter medication and bandages free of charge, rest areas, and nurses.

Disneyland also offers baby centers that offer far more than simple privacy areas. Bottle warmers, microwaves, etc.

These were brought up because someone was dismissive over the percentage of guests that would use the service.

 

[Phroobar]

Many senior adults visit Disney. Do you visit often? You don’t think many Canadians visit either so I’m wondering who you think is visiting the parks!

Yup, Disneyland is full of unescorted grandparents and clueless Canadians.
Canadians are smarter than you give them credit for. They are not these guys! Take off!

 

[Californian Elitist]

Disneyland operates an open door first aid facility at each park that offers free of charge services that include convenience features like over the counter medication and bandages free of charge, rest areas, and nurses.

Disneyland also offers baby centers that offer far more than simple privacy areas. Bottle warmers, microwaves, etc.

These were brought up because someone was dismissive over the percentage of guests that would use the service.

Those aren’t customer service things.

 

[Disney Analyst]

Yup, Disneyland is full of unescorted grandparents and clueless Canadians.
Canadians are smarter than you give them credit for. They are not these guys! Take off!

Wait… how did you get this photo of my dad and uncle?!

 

[flynnibus]

Those aren’t customer service things.

They are things disney CHOOSES to do

Helping customers is a form of customer recovery and happy customers is better for both liability and customer satisfaction.

They are all examples of where disney is going above and beyond their obligations to better serve their customers.

If that’s not customer service’ what is?

So where are ghese cites disney is obligated to ghis? And why aren’t other parks doing as much? Could it be…. Choice?

 

[Californian Elitist]

If that’s not customer service’ what is?

First-aid.

I gave an example of what Disney offers that would be considered customer service at the park. Band-aids, ibuprofen, changing rooms, bottle warmers, etc. don’t fall under that category. At least not at Disneyland. That’s first-aid, and, given the guest population, I wouldn’t be surprised if Disney was required to have bottle warmers.

 

[flynnibus]

First-aid.

I gave an example of what Disney offers that would be considered customer service at the park. Band-aids, ibuprofen, changing rooms, bottle warmers, etc. don’t fall under that category. At least not at Disneyland. That’s first-aid, and, given the guest population, I wouldn’t be surprised if Disney was required to have bottle warmers.

You're talking from what you believe vs what you can actually support with citable facts.

You're getting hung up on "customer service" as a specific label like a department or role instead of what it's being used as here... A REASON.

 

[Californian Elitist]

You're talking from what you believe vs what you can actually support with citable facts.

You're getting hung up on "customer service" as a specific label like a department or role instead of what it's being used as here... A REASON.

I’m talking from my experience as a CM. They distinguished first-aid from actions that are considered customer service. Band-aids and milk warmers went under first-aid. If you’re doubting this, why don’t you call Disneyland and ask them?

You’re the one coming at this from a “belief” standpoint. I worked there. You want to talk to me about citations, but you’ve cited nothing.

It’s first-aid. That’s all I have left to say.

 

[flynnibus]

I’m talking from my experience as a CM. They distinguished first-aid from actions that are considered customer service. Band-aids and milk warmers went under first-aid. If you’re doubting this, why don’t you call Disneyland and ask them?

I'll repeat myself.. again.."You're getting hung up on "customer service" as a specific label like a department or role instead of what it's being used as here... A REASON"

You're citing your responsibilities between departments a a CM - not "customer service" as used in language as a justification or reason to offer something.

You’re the one coming at this from a “belief” standpoint. I worked there. You want to talk to me about citations, but you’ve cited nothing.

I have - you're just head down and not seeing it. I noted Disney is doing MORE than the other theme parks. So are those others in violation of this hidden legal requirements YOU referenced as Disney is obligated to meet - Or is Disney's offerings including services THEY CHOSE TO OFFER.

 

[truecoat]

If there were charging stations everywhere, they would become home base for youtube vloggers.

Or benches for pin traders?

 

[Phroobar]

Or benches for pin traders?

People still trade pins?

 

[TrainsOfDisney]

People still trade pins?

Ok… so now I KNOW you haven’t actually been to Disneyland recently lol.

 

[No Name]

If Apple would come out with a two day battery like most Android phones have, we wouldn't have this problem.

You’ve said this a couple too many times without having any evidence it’s true (because it’s not).

 

[No Name]

Why, when you visit a hotel, do you have to bring your own toothbrush and toothpaste? They give you soap, shampoo, conditioner, etc. but not a few disposable toothbrushes and a small tube of toothpaste? Divert your attention IMMEDIATELY to this much more confounding issue!

But really, the reason you’ve probably never thought about this until now is one similar reason to why Disney isn’t rushing to add free charging stations everywhere…. they aren’t looking to create the expectation that they’ll have them, because not only does that add a recurring cost and a permanent responsibility for Disney, it’ll create a situation in which Disney can be blamed for someone’s battery dying. Not defending it, that’s just how it is.