Kardashians Go On Disneyland Rides Alone While Customers Fume!

TP2000

Well-Known Member
Original Poster
I’m sorry then they shouldn’t go to Disneyland if they re worried about that. In addition I’d think that a boat ride with water separating you between boats is much more of a buffer than say when the Kardashians are walking down Main Street and can get bum rushed at any time. The safety thing is a crock of $hit sorry.

Great point. They have to walk from ride to ride. They have to actually be in the park to go on the rides.

Give 'em an empty boat or three to prevent hyperventilating tourists from taking their photos in the Pirates caves, or from hucking trash or spitwads at them from the Doom Buggy next to them.

But to shut down entire rides and clear entire queues for a celebrity? That's insanity. Especially when so many "celebs" are entirely unknown or uncared for by many people today. I could care less about some over Botoxed middle aged Kardashian. So if I had to stand there and watch them ride the Teacups all alone I'd be furious.

It's just such a tacky and impolite move by Disneyland to do to it's paying "guests". But why am I not surprised that TDA and Dockers-clad managers have allowed it to devolve to this level? :rolleyes:
 

Sailor310

Well-Known Member
Great point. They have to walk from ride to ride. They have to actually be in the park to go on the rides.

Give 'em an empty boat or three to prevent hyperventilating tourists from taking their photos in the Pirates caves, or from hucking trash or spitwads at them from the Doom Buggy next to them.

But to shut down entire rides and clear entire queues for a celebrity? That's insanity. Especially when so many "celebs" are entirely unknown or uncared for by many people today. I could care less about some over Botoxed middle aged Kardashian. So if I had to stand there and watch them ride the Teacups all alone I'd be furious.

It's just such a tacky and impolite move by Disneyland to do to it's paying "guests". But why am I not surprised that TDA and Dockers-clad managers have allowed it to devolve to this level? :rolleyes:
Somebody mentioned driving them off stage from area to area.
 

Disney Irish

Premium Member
Great point. They have to walk from ride to ride. They have to actually be in the park to go on the rides.

Give 'em an empty boat or three to prevent hyperventilating tourists from taking their photos in the Pirates caves, or from hucking trash or spitwads at them from the Doom Buggy next to them.

But to shut down entire rides and clear entire queues for a celebrity? That's insanity. Especially when so many "celebs" are entirely unknown or uncared for by many people today. I could care less about some over Botoxed middle aged Kardashian. So if I had to stand there and watch them ride the Teacups all alone I'd be furious.

It's just such a tacky and impolite move by Disneyland to do to it's paying "guests". But why am I not surprised that TDA and Dockers-clad managers have allowed it to devolve to this level? :rolleyes:
Its a lot easier for Disney security (or plain clothes Anaheim PD) to handle guests on Main St or other walk ways than it is to control and prevent a guest jumping out of a boat on Pirates to capture that pic or try to jump in their boat.

And while YOU may not care about these random celebrities, there are Millions of other people that follow and hang on their every word. If they really were "unknown and uncared for" they wouldn't have an empire of many different businesses making Millions yearly.

Also as I showed its not just TDA, its happens at WDW too. And I'm sure if you do a deeper dive you can find it happening at any of the Disney Parks around the world.
 

WDWJoeG

Well-Known Member
Its a lot easier for Disney security (or plain clothes Anaheim PD) to handle guests on Main St or other walk ways than it is to control and prevent a guest jumping out of a boat on Pirates to capture that pic or try to jump in their boat.

And while YOU may not care about these random celebrities, there are Millions of other people that follow and hang on their every word. If they really were "unknown and uncared for" they wouldn't have an empire of many different businesses making Millions yearly.

Also as I showed its not just TDA, its happens at WDW too. And I'm sure if you do a deeper dive you can find it happening at any of the Disney Parks around the world.
Worked at the park and welcomed several celebrities, world leaders, and dignitaries. Never evacuated a queue.

This is all nonsensical rationalization of just terrible customer service and a complete lack of understanding of how the parks should operate.
 

TP2000

Well-Known Member
Original Poster
Worked at the park and welcomed several celebrities, world leaders, and dignitaries. Never evacuated a queue.

This is all nonsensical rationalization of just terrible customer service and a complete lack of understanding of how the parks should operate.

Thank you. I was thinking the exact same thing.

There seems to be some thought that they should be cycling out 15 minute long E Tickets to load a celebrity boat. Or telling the entire queue to leave because a disabled person needs to go on the ride and will need extra time loading/unloading.

None of that makes any sense.
 

Disney Irish

Premium Member
Worked at the park and welcomed several celebrities, world leaders, and dignitaries. Never evacuated a queue.

This is all nonsensical rationalization of just terrible customer service and a complete lack of understanding of how the parks should operate.
You are certainly entitled to your opinion. And I am by no means saying it’s right. All I’m saying is it’s understandable.

Also we have other former CM who say this is not unusual.
 

Californian Elitist

Well-Known Member
Curious why you’d have to close the ride and empty the queue?

I love how accommodating Disney is but that seems like an extreme and unnecessary action to take, I’ve stood in line a few times for several minutes watching a family and CMs get someone with a physical disability in or out of a ride vehicle, they didn’t have to close the whole ride to do it. Sure it caused a short delay but I honestly don’t think anyone in the queue cared, had they evacuated the whole ride that would have been very annoying though.
Trust me, it wasn’t extreme. Her mother took 10-15 minutes just to get into the vehicle. The ride shut down because of this. Instead of having to evacuate a second time, it was best to keep the ride closed and let them ride in peace. It took her mother another 10-15 minutes for her mother to exit the vehicle, causing the ride to shut down a second time. This time, no one was in line waiting to board and no one had to be evacuated. I was also abiding by what my lead that day was telling me to do. We were both there and we both agreed that we made the right decision. Overall, it took her 20-30 minutes just to board and de-board. We watched as she struggled to get her mother into the vehicle, but since no one else was in line, we told her that she was free to take her time. The daughter was 100% embarrassed, but at least no one else was waiting in line to board. This was an extreme incident that happened just once when I was there.

Being an attractions CM can be complex. It’s not always just pressing buttons all day. Sometimes you have to make decisions that best benefit the guests, even if you don’t actually want to make certain decisions. I can bet the Fantasyland CM who was on the Teacups rotation that day wasn’t exactly thrilled about having a backed up queue and loading just 1-2 teacups for the Kardashians.
 
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Californian Elitist

Well-Known Member
Why would you kick everyone out of the queue to load a handicapped person?

A woman needs extra time to load/unload because she is clearly mobility impaired. You did the right thing by cycling out the 3 minute ride, creating a gap in the load/unload time, then loaded them in and got them off safely. I imagine just an extra 20 seconds can make all the difference for a slow handicapped person. The risk is that they couldn't load/unload normally and quickly, and the ride would back up and break down for 30 minutes as you evacuated everyone off, reset it, and reopened.

That's just efficient and smart operation of a classic dark ride. And anyone in the queue watching that play out could understand what was going on, and once the handicapped lady had been sent into the ride just a smile and a quick "We need to give this lady some extra time to prevent a longer breakdown, thanks so much for your patience folks!" would give you a few minutes of goodwill for those in the queue watching it happen.



In decades of visiting Disneyland, I have never seen or heard of them sending the Teacups or Dumbo or Mater's entirely empty for an A List celeb, or B List celeb, or whiny doctor's wife from Chicago.

This is something new. And it's incredibly tacky for Disney to allow like this. Hence the viral outrage on Social Media over this trashy stunt.
It’s not new.
 

Vegas Disney Fan

Well-Known Member
Worked at the park and welcomed several celebrities, world leaders, and dignitaries. Never evacuated a queue.

This is all nonsensical rationalization of just terrible customer service and a complete lack of understanding of how the parks should operate.
I had a similar thought, I’ve dealt with hundreds of celebrities, we’ll provide security, rope off gaming tables, rope off sections of a bar, remove a table or two at a restaurant to provide a buffer… we will do a lot to make celebrities and VIPs as comfortable as possible, but we’d NEVER close the whole casino, restaurant, or even a bar for anyone unless they’re paying to buy out the whole place.

Had they left an empty teacup or elephant in front and behind them for security reasons I think people would be understanding, but emptying the whole ride doesn’t make any sense, how is someone 30 feet away on the opposite side of Dumbo more of a threat than the hundreds of people waiting 20 ft away in the queue?

This seems like a pure ego situation. They think they’re special so they didn’t want to have to share “their ride” with less special people.
 

Californian Elitist

Well-Known Member
You are certainly entitled to your opinion. And I am by no means saying it’s right. All I’m saying is it’s understandable.

Also we have other former CM who say this is not unusual.
Thank you. I’m not going to spend a bunch of time trying to explain a bunch of situations an attractions CM can fins themselves in, especially when people just want to point fingers and talk about this and that when they’ve never actually done the job.

I would say 98% of my time was spent in “normal” situations. It’s not like we were doing these extreme accommodations for multiple guests every single day. Not to mention, as I alluded to before, if a lead or manager tells you to accommodate in a certain way, you simply have to do it. I didn’t actually want to have that family cut a bunch of people in line for Alice because the ride broke down on them an entire YEAR ago. But I asked my lead and he told me to get them on as soon as possible. I couldn’t say no.
 

MarvelCharacterNerd

Well-Known Member
There are certainly security concerns for celebs in the park, but they depend on who those celebs are and their level of recognition.

I've seen James Corden and his family quietly escorted through the back exit for Midway Mania. No muss, no fuss, but still the special treatment. I was honestly the only one around who even noticed him, but it's because I recognized his voice immediately as he passed by.

I've seen Maya Rudolph just wandering with her family with no one paying attention. I don't think she even had a plaid.

I've seen John Legend and his family with security, which raises their profile, but while people looked, I didn't see anyone approach.

Here's the treatment they got recently for a special occasion - including their own boat (and Disneyland photographer to record it for PR) on Small World:


And I've also seen hordes of screaming women shouting after Kobe Bryant when he was in the park one night with his family and a whole crowd of Disney security was desperately trying to run them backstage to keep them safe.

I'm not saying the Kardashians are Kobe-level. But the attention and therefore security risk they draw may be.

Was it tacky & obnoxious especially considering they all go to the parks often rather than once in a lifetime? Sure. It's the Kardashians. Does it suck when you're the guest waiting to ride? Absolutely. Are the Kardashians now Disney celebs with extra privileges beyond what they always paid for when they regularly visited the parks? Also, yes.

But as someone who Kobe & family had to rush past to escape screaming fans literally chasing after him, I've seen how scary it can get with celebs at the park. Which is why ones that recognizable get an extra security perimeter. And others don't. It can turn ugly faster than you'd believe.

With that said, do I think they're going to pull that again and get away with it? Nope. Think this one got enough bad publicity that they'll simply bring more people next time and fill the vehicles with their own people so it doesn't look bad but they'll still have their perimeter/special treatment without looking like such divas. Or not.
 

Californian Elitist

Well-Known Member
There's quite a few videos of Michael Jackson, who was the most famous person on the planet, at Disneyland and none of them have rides or queues being emptied.
Michael Jackson never came off as a person who would do something like that. The Kardashians are the epitome of stuck-up, entitled people who love drawing attention to themselves (this very thread is proof of that). Their behavior should surprise no one, at this point.
 

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