I've been to WDW over 25 times since 1991. We bought into DVC and had many incredible family vacations. While I recognized the financial cost I always felt I got my money's worth and strongly defended Disney to all who didn't share my view. But in the last 5 years I've also seen the quality drop. It's just not the same experience as it was. The price has continued to rise, and new attractions have not been added. The crowds have increased, and the need to plan every meal and FastPass has removed a lot of the spontaneity and some of the fun (this is vacation, after all). I'm not making any huge declarations but I understand the OPs point of view. We had been going 2-3 times a year, we cut it back to once a year. This year, we did not go at all.
We did write our concerns to Disney, and to their credit they scheduled a phone call with us and took the time to listen to every word. Hopefully it does some good.
We are returning for one trip in 2016. But I'm not sure what passes I'll get. I was an Annual Passholder for many years in a row, but now? Perhaps I'll just spend 3 days in the parks, and find other things to do in Orlando on the other days. Or just spend some time relaxing by the pool. Sigh...
I also wrote a letter after our last trip in 2013 and took a phone call that was pretty much a canned apology. I hear that a lot on these boards and still the same problems exist. I just wonder how long management can say "let them eat cake" before it bites them in the rear end.
maybe going multiple times as we do just isn't normal? I mean its like paying to see the same movie over and over again eventually you start seeing the flaws in the plot and the movie. Maybe everyone just needs a break from the place ?
Noooope. It's one of the most popular tourist destinations around the world. Doubt some person sitting at their computer desk munching chips is going to make Disney stand up and take notice.
maybe going multiple times as we do just isn't normal? I mean its like paying to see the same movie over and over again eventually you start seeing the flaws in the plot and the movie. Maybe everyone just needs a break from the place ?
Just go to Disneyland.
Just go into your vacation with NO EXPECTATIONS, even from a Disney vacation, and you should have a great trip!
I think the idea is not to have an expectation of perfection, which no company can provide 100% of the time.
Why in the world would anyone want to spend thousands of dollars on a vacation if they shouldn't have any expectations? That's complete and utter nonsense. If you aren't supposed to have any expectations, just stay home and keep your money in the bank. That way you won't have any expectations or be let down when you don't have a good time because you had an expectation of a vacation to Disney World being a good time.
I think the idea is not to have an expectation of perfection, which no company can provide 100% of the time.
I was referring to those that go to a place more often than others. If you go often then you WILL see the 'not so good things' about the place(or person). Its like seeing a person on the street that is friendly and smiling and just nice to everyone. But if you were around that person more often, you would see that they are not usually happy and smiling and nice all the time...they can be mean and unhappy. The point is when you spend less time at a place or with a person, you see the good because you are not constantly seeing them on a regular basis and therefore, they will be happy and nice to see you and you them because you don't spend too much time together...does that make sense!?
Hmm, no..if it wasn't normal things like bounce back and DVC wouldn't be a thing. TWDC positioned themselves very well to draw people back to the parks but at the same time they didn't invest in the keeping parks shiny and fresh instead treating them like they were a cash cow. It's a management problem, and it's a pretty significant one at that.
I agree that they want you back but they just have not done enough to keep it fresh so that when you do go back the place still has that excitement about it.
It seems like they are just missing the mark lately even with the things they do change. Whoever they have that gauges the publics likes and dislikes about WDW just doesn't seem to get it or they do but the Wall Street pressure to keep making more overpowers them. Someone needs to send the message to prioritize the fans over the EPS number.
That's not what was said.
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