We were very disappointed when we stayed March 17. It felt run down and old and the service poor. We won’t be back.
Ohhhh im so sorry to upset any ones plans!....I,myself (nanny),daughter and grand daughter(12 year old) checked into the Poly Oct last year checkin was lovely (we were given a lieu) and headed to our standard view room
We were in Raratonga...,we were super excited! The room location was great .close to everything!
On opening the door to our room our hearts sank!,,the room was soooo tired ,there was a large area of wet carpet down by the fridge which had a damp smell, we called front desk who sent someone out quickly! Although the room had disappointed us we decided it wasnt going to spoil things!
We walked around the resort, which we had done so on many other occasions when staying at different resorts and loved the grounds!
as always! We picked up our Disney mugs from Captain Cooks and headed to the refill station for coffee.
My daughter asked me if i could smell an awful smell and as i walked towards her the smell hit me!
It was as though someone had put a dirty diaper in the place where you through dirty teabags,we called over a young worker who told us that he had reported this many times,he went on to say maybe if we spoke with his manager it would make a difference.we said definitely!
The manger that come over was also young and he just apologized & said it was spillage underneath the counter that he would have cleaned out!
I totally understand that when you have a large volume of people staying at any resort you can have problems but when i say it smelled awful im not exaggerating!
My daughter said her words"Mum this place is a dump",i cant eat here in the morning!, so we went back to front desk!
Front desk were lovely , we explained how we felt and they kindly got us a cab and moved us to the Beach Club,
Our holiday then began!
I know everyone experience is different and maybe we were just very unlucky but i would not chance staying again!
We have stayed in several resorts the most costly one being Caribbean. I think our other choice will be to stay at Port Orleans, the only thing is....we are from New Orleans and it would feel fake. We want to stay somewhere new but cant decide.
Dude...on'tday etlay everyoneyay owknay owhay oodgay animalyay ingdomkay odgelay isyay oryay isneyday illway aiseray ethay icepray !In my opinion, no. I prefer Animal Kingdom Lodge even if they were both the same price, and it just so happens that Animal Kingdom Lodge is also much cheaper.
A DUMP!? Can you elaborate on this? I am planning a trip with extended family for December and have already reserved several regular sized rooms and two bungalows for our group. I'm comfortable with the price tag but I am certainly not comfortable staying in "a dump". For reference, we generally stay at Boardwalk, Beach Club, Yacht Club, or Wilderness Lodge and find all of those properties to be very nice if we focus on the positive. They aren't perfect by any means but they are all far from being "a dump".
Please give me some specifics so I can consider switching resorts if necessary. It's a lot of pressure to plan a vacation for a group, especially one that includes Disney First Timers.
Don't forget that there is no where to eat their either, their pools are basically just concrete puddles, and the walk to your room from the lobby 1.78 miles according to my pedometer.AKL is horrible! It takes like an extra 6 hours to get to the parks and I can't tell you how many times I have been woken up by a herd of zebras running right through the middle of my room! I also hear they stuff the mattresses with giraffe guano.