Yeah, it's funny, but if I had had that same Mears experience from last week, except with Disney music playing, some Disney trivia on the way, and a bunch of drivers wearing Mickey ears or whatever, it would have felt a lot more cheerful than the experience we had. (Which, again, was not bad. Just...very ordinary.)
It's like, Disney would not have to make that much effort to bring back some joy to this whole experience. I feel like they could do this in just a few little places while spending not that much money. It's like, go for the low-hanging fruit, people. Make us feel a bit like premium customers here. There are times I do still feel like that at Disney, and it is part of what draws us back despite a lot of changes we don't like.