Is attendance really down at WDW this or…

[Sirwalterraleigh]

These promos are all still running thru Bob's rose-colored glasses: They don't really impact the actual cost for the guest and are engineered to barely impact the margins once the dust settles. They're simply designed to stimulate tire-kicking under the false pretense of value.

Bingo

 

[flynnibus]

I've been coming regularly since Rise opened and the only thing we've ever witnessed not be working is the Cannons.

All this week the following have not worked.

1) Cannons
2) The part where Kylo amd the general are faced away from you looking out and they turn around
3) The part where Kylo gets blown inwards by a blast.

At this point they need to shut it down untill its fixed.

Moving Canons aren’t coming back and 2 and 3 are both designed with B modes…

 

[Thepuma]

Moving Canons aren’t coming back and 2 and 3 are both designed with B modes…

So what's the B mode for 2)?

The general moved and said his peace, while Kylo just froze there as if he was dead, but still sating his lines.

 

[Thepuma]

What’s especially risible is the ride takes in hundreds of thousands of dollars a week in ILL fees and THIS is the experience and level of maintenance they permit

If I had paid $80 plus tax for a family of 4 this past week I would be straight to guest relations demanding a refund. How can you even charge for this ride the state it is in?

Just checked and its down again..3rd rime today and its not even midday yet.

 

[Thepuma]

Moving Canons aren’t coming back and 2 and 3 are both designed with B modes…

It must be hard to explain to an outsider how Disney can do all the high tec futuristic stuff on their rides, yet, they are unable to move a fake, lightweight cannon 3 inches back and forward...you couldn't make it up.

 

[Tha Realest]

If I had paid $80 plus tax for a family of 4 this past week I would be straight to guest relations demanding a refund. How can you even charge for this ride the state it is in?

Just checked and its down again..3rd rime today and its not even midday yet.

You’re paying a premium to get in the park, and a premium on top of that to ride, and this is the experience you get.

 

[jpeden]

I've been coming regularly since Rise opened and the only thing we've ever witnessed not be working is the Cannons.

All this week the following have not worked.

1) Cannons
2) The part where Kylo amd the general are faced away from you looking out and they turn around
3) The part where Kylo gets blown inwards by a blast.

At this point they need to shut it down untill its fixed.

We rode last week and the final Kylo wasn’t even in B mode. We just stared at the screen that was blank and then proceeded to the escape pods. It was my wife’s first time and she was like “what was the point of that scene?”

The next day I actually got a survey that spent a lot of time focusing on what was and wasn’t working on Rise so they’re apparently concerned enough about it to ask for the data around what guests are noticing.

 

[celluloid]

I've been coming regularly since Rise opened and the only thing we've ever witnessed not be working is the Cannons.

All this week the following have not worked.

1) Cannons
2) The part where Kylo amd the general are faced away from you looking out and they turn around
3) The part where Kylo gets blown inwards by a blast.

At this point they need to shut it down untill its fixed.

I can't even imagine how awkward this one would be. Do they just not turn around? That ruins the entire moment of you getting caught.

Do they keep facing foward, or do they face you when you come in?

 

[Disneydad1012]

I've been coming regularly since Rise opened and the only thing we've ever witnessed not be working is the Cannons.

All this week the following have not worked.

1) Cannons
2) The part where Kylo amd the general are faced away from you looking out and they turn around
3) The part where Kylo gets blown inwards by a blast.

At this point they need to shut it down untill its fixed.

We rode twice in august and all the above did not work. On top of all the down time it's getting bad.

 

[celluloid]

Trowbridge and team make groundbreaking rides, but Disney is not used to performing this kind of upkeep at WDW and DL anymore.

Spiderman from 2000-2002 was wild at Universal. They kept up with it eventually, but its complexity made it often down even for just moments and tossing ride out of synch.
We got a great ride out of it and it was more often than not in top shape.

Rise was good when it found its groove, but seems out of it again and trackless systems always had a new layer. I don't thikn in Disney's dire times that a lot of this is going to be adressed.

Side note, I heard MIB is in tip top shape, so it is nice that one dark ride that had many effects off or out is now in the best shape it has been in years again.

 

[some other guy]

We rode last week and the final Kylo wasn’t even in B mode. We just stared at the screen that was blank and then proceeded to the escape pods. It was my wife’s first time and she was like “what was the point of that scene?”

 

[Lilofan]

Yet another sh*t show at Disney.

Get up early, get to the park early - specifically to do Rise at Hollywood Studios. Do the usual wait at the gate, stampede going through the entrance...the fast walk to Rise Of The Resistance...only to find out Rise is "delayed opening"...with hundreds just waiting round not knowing if it's going to be 15 mines, 5 hours...all day?

How on earth can a major ride not be operational when the park opens?

It's garbage like this that has driven me away from Disney - it's totally inept and completely unacceptable. All these people here that have paid over $150 to get into this park and many to solely get onto this ride.

It also negates any benefit of staying in a Disney Resort and it just looks bad.

If it had technical difficulties during the day then fair enough, but to NOT have a ride up and running when the park opens is just amateurish.

Oh well, I guess this should just be expected now. It goes along with the recent theme of paying more and more to get less and less of an experience.

Well done Disney - you've managed to do it again.

These attraction rides are maintained by the ride mechanics on the overnight shift. If a ride is not operational when the park opens it may be a critical safety issue preventing the ride from opening. Better safe than sorry because in the past guests have died when noises were heard in the ride, overlooked, ride kept operating and resulting in guest death ( ie Big Thunder Railroad at DL , Eisner ashen faced had to face the press afterwards ).

 

[celluloid]

These attraction rides are maintained by the ride mechanics on the overnight shift. If a ride is not operational when the park opens it may be a critical safety issue preventing the ride from opening. Better safe than sorry because in the past guests have died when noises were heard in the ride, overlooked, ride kept operating and resulting in guest death ( ie Big Thunder Railroad at DL , Eisner ashen faced had to face the press afterwards ).

If we are relying on guests hearing noises after a night of safety checks and maintenance, than we really are in the Pressler and worse era of WDW.

 

[Tha Realest]

These attraction rides are maintained by the ride mechanics on the overnight shift. If a ride is not operational when the park opens it may be a critical safety issue preventing the ride from opening. Better safe than sorry because in the past guests have died when noises were heard in the ride, overlooked, ride kept operating and resulting in guest death ( ie Big Thunder Railroad at DL , Eisner ashen faced had to face the press afterwards ).

I think we can all agree that a baseline expectation of safety is a different thing entirely than a level of maintenance befitting a premium attraction that warrants an upcharge on top of high cost of admission.

 

[Lilofan]

If we are relying on guests hearing noises after a night of safety checks and maintenance, than we really are in the Pressler and worse era of WDW.

Operational Cast heard noises coming from a ride vehicle at Big Thunder at DL, reported to the maintenance team, call was made to keep ride operating. Shortly afterwards first ride car crashed , local guest died. I like to vacation and come home alive. Be safe or be sorry.

 

[Vegas Disney Fan]

Part of the maintenance issue is how few rides some parks have, it’s easy to close a ride at MK because there’s 20 other options, you can’t just “shut down” Rise to fix it for a few days at HS because there’s nothing else to do.

We were at the Studios park in Paris last week and had the same issue, we rushed to Crush at rope drop only to have it break down after we were in the building, we spent our entire magic hour watching the CMs and maintenance try to fix it, eventually getting a line pass to ride it later, we walked over to WebSlingers and it was down also, went on ToT (which was amazing with its new program) and then the Iron Man coaster and then felt like we were out of things to do until the broken rides came back up and the shows started later in the day.

When a park has 10 rides (or less) it’s easier said than done to just close an E-ticket to maintain it.

 

[wannabeBelle]

When a park has 10 rides (or less) it’s easier said than done to just close an E-ticket to maintain it.

I was just saying this last night in a conversation with a friend. Marie

 

[Miss Bella]

Yes but rack at SSR was cheaper than the discounted room at AKL. Now one could argue that we could have tried to get the discount at SSR and we would have come out about the same (assuming the discount was available for the dates and room type we booked which is not a guarantee) but since we had already committed $x to this vacation we end up getting the spending money for the same amount we would have just spent at AKL.

Regardless we aren’t the person Disney is trying to target with this - we aren’t a new booking - we are an old booking switching to a more advantageous promo and gleaning the benefits of the company trying to pump up attendance. They want this to attract new bookings and I’m not sure it’s going to do that. We shall see.

I've gotten some good deals renting points at SSR. I've paid under 300 a night. It's good you only have to do 5 nights for the gift card.

 

[Sirwalterraleigh]

DHS is the worst attraction lineup in general for operations. When one main attraction is down it is a stress headache for capacity, but two of their biggest in a park that has under ten rides is just a nightmare for all.

If a thunderstorm or weather delay was a part of that at any time, than Slinky would have been down too and that is a pathetic situation. Then the Lightning lane folk all cram to the others as well.

It’s still a half a park.

Haven’t add to the operational footprint since 1999.

Replacements do nothing for park growth. But I blame the customers…not Disney

 

[bpiper]

These attraction rides are maintained by the ride mechanics on the overnight shift. If a ride is not operational when the park opens it may be a critical safety issue preventing the ride from opening. Better safe than sorry because in the past guests have died when noises were heard in the ride, overlooked, ride kept operating and resulting in guest death ( ie Big Thunder Railroad at DL , Eisner ashen faced had to face the press afterwards ).

I'm coming to the conclusion that they don't have enough of these people. They are staffed to do the overnight checks, but not staffed to complete the checks and "fix" anything that comes up.

This is why rides don't open on time in the morning. They are bogged down fixing something that they found, thus delaying the opening of the ride and possibly others that next on the list to be inspected.