Is attendance really down at WDW this or…

[SamusAranX]

I could really use $150 bucks. Cmon Disney, hit me up!

 

[GhostHost1000]

You’d think people they pay hundreds of thousands or even millions would know what to do to fix things and make them better for the park guests already

 

[MagicHappens1971]

You’d think people they pay hundreds of thousands or even millions would know what to do to fix things and make them better for the park guests already

For a company who claims to be so "data-driven", they seem to just be choosing to not act on the "data" they've collected.

 

[GhostHost1000]

For a company who claims to be so "data-driven", they seem to just be choosing to not act on the "data" they've collected.

My guess is the data is skewed to report things however they want to make certain people look good and things are going well even if they aren’t. And therein lies the problem.

 

[Jrb1979]

My guess is the data is skewed to report things however they want to make certain people look good and things are going well even if they aren’t. And therein lies the problem.

A lot of that is due to those at the top not understanding parks.

 

[MagicHappens1971]

A lot of that is due to those at the top not understanding parks.

They understand them, they would just prefer to use them as an ATM.

 

[BlakeW39]

My guess is the data is skewed to report things however they want to make certain people look good and things are going well even if they aren’t. And therein lies the problem.

the issue probably lies in their interpretation and application of data, not in the data itself being overly skewed, although that is just my opinion.

 

[James Alucobond]

Think Disney is really that far out of touch they have to do this to know what would make things better for guests?

Both qualitative and quantitative research have value. Qualitative studies like the one your sister was invited to do a better job of capturing sentiment and giving color to the numbers, which can help ensure that you’re on the right track with your interpretation of the quantitative data. However, people are notoriously bad at predicting their own behavior in qualitative studies, which is why we also track what they actually do (and how that either squares with or differs from what they say) with quantitative data. An effective learning strategy includes multiple kinds of research. The fact that they are reaching out in this way is not indicative of a problem; it’s how things should be done.

 

[Elizabeth Swann]

my sister received this today and I’ve seen mentioned of this from others on social media as well recently. Very interesting.


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@Sirwalterraleigh - think Disney is really that far out of touch they have to do this to know what would make things better for guests?

There is another one too going around where someone from Disney follows you around the park for 3 hours and observes you and you get a 300 gift card.

 

[MagicHappens1971]

There is another one too going around where someone from Disney follows you around the park for 3 hours and observes you and you get a 300 gift card.

I would love to get one of these.

 

[Elizabeth Swann]

I would love to get one of these.

Me too

 

[Splash4eva]

I’m going to enjoy the light crowds at MVMCP this year because I’m 100% convinced that if people do the DHS thing, they won’t do MVMCP. Disney doesn’t think that way apparently.

Realistically. What can HS offer as far as a Christmas event?

 

[Squishy]

There is another one too going around where someone from Disney follows you around the park for 3 hours and observes you and you get a 300 gift card.

What if I leave the park mid quest and go to universal, will they still follow and give me my gift card?

 

[Disstevefan1]

Realistically. What can HS offer as far as a Christmas event?

Slap a label on it and call it a Christmas event.

 

[MagicHappens1971]

Realistically. What can HS offer as far as a Christmas event?

- Jingle Bell, Jingle Bam!
- Stage Show in the Theatre of the Stars
- Parade
- Character Interactions
- Galaxy’s Edge & TSL party specific entertainment
- F&B offerings
- Sunset Seasons Greetings (the ToT projection show)

 

[GhostHost1000]

A lot of that is due to those at the top not understanding parks.

Bingo

How many of them and their families have ever had to make park reservations, book dining reservations, and navigate genie+

 

[James Alucobond]

What if I leave the park mid quest and go to universal, will they still follow and give me my gift card?

Generally, if a study participant is totally unhelpful or combative, it’s easiest to just give them the honorarium no matter what and blacklist them from future research. The potential for conflict isn’t worth a gift card.

 

[GhostHost1000]

There is another one too going around where someone from Disney follows you around the park for 3 hours and observes you and you get a 300 gift card.

Yeah I saw that too. I’m kinda shocked honestly. Is that really necessary to get it

 

[James Alucobond]

Yeah I saw that too. I’m kinda shocked honestly. Is that really necessary to get it

Get what? Different kinds of research are useful for different kinds of insights.

 

[GhostHost1000]

There is another one too going around where someone from Disney follows you around the park for 3 hours and observes you and you get a 300 gift card.

Guess they’ll raise the price of G+ to help pay for these survey gifts. no sweat