Is attendance really down at WDW this or…

jpeden

Well-Known Member
In the Parks
No
Sorry what is PIN?

Disney calls them unique offer codes but I think they used to be called PIN (personal identification number) offers and that has kind of stuck as the verbiage around here.

Either way they’re targeted offers sent to groups of people that meet whatever criteria they’re looking at, and aren’t available for the general public.
 

Grimley1968

Well-Known Member
Personal Identification Number. This is sent to specific people for discounts and a number is given as a PIN for them to use to access the discount offer. Marie

Did the use of PIN's decrease for several years? It seems they aren't discussed as much as, say, 20 years ago (or I just don't notice the discussions anymore). If so, are they coming back now?
 

wannabeBelle

Well-Known Member
Did the use of PIN's decrease for several years? It seems they aren't discussed as much as, say, 20 years ago (or I just don't notice the discussions anymore). If so, are they coming back now?
They were once much more popular years ago than in recent memory. As far as coming back, I'm not sure on that one. That information isnt given out by Disney. As Jpeden said, they are used to target specific groups of people, so perhaps this was only for certain DVC members? I have not gotten any official information on this, but if it was for DVC members only, I would not have heard anything. Marie
 

jpeden

Well-Known Member
In the Parks
No
They were once much more popular years ago than in recent memory. As far as coming back, I'm not sure on that one. That information isnt given out by Disney. As Jpeden said, they are used to target specific groups of people, so perhaps this was only for certain DVC members? I have not gotten any official information on this, but if it was for DVC members only, I would not have heard anything. Marie

It could not have been for just DVC members as we are not DVC. I only mentioned the 11 month window because that is when the villas become available for booking direct through Disney as well and we had to wait until the time period opened to book.
 

Grimley1968

Well-Known Member
Years ago (20 or so), I'd peruse boards like this for the latest PIN offers that people were willing to post, because I never seemed to be in whatever group received PINs. I always considered it to be a preview of at least the discount ceiling of what a public offer might be later. The public offers might come out with similar discounts, but seemed to be tighter on the blackout dates for the discounts. I could be wrong, but I never remember any of the public discounts include dates all the way up through Christmas Day, though maybe PINs did for all I know.
 

Drdcm

Well-Known Member
There’s an WaPo overwhelmingly negative article today on how difficult and expensive it is to go to Disney now. The comments are pretty brutal, but I wanted to share my favorite:

“I was able to recreate the Disney experience recently by placing thousands of dollars in my pocket and vacuuming it out”.
 
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jpeden

Well-Known Member
In the Parks
No
I mean, I read the article and there isn’t anything untruthful about it. It’s extremely complicated and people pay a fortune to not have to figure it out themselves. The cottage industry that has come out of understanding G+ LL, Park Reservations, ILL, and Vq’s (my head hurts from the acronyms) amazes me.
 

_caleb

Well-Known Member
I've noticed that lots of people here like to support their opinions with something like, "that's just a fact."

At this point, Disney seems to have acknowledged that they're just going to keep raising prices until crowds thin out.

I would love to see some cost/benefit analysis for Disney between a full park at $200/person vs. half as many guests at $400/person. I would expect a full park of guests to spend more on food/souvenirs, but with thinner crowds, maybe a half-full park could generate more profit? Maybe people would slow down, be in better moods, and spend more per person?

Fewer guests would require less staffing, maybe lower operating costs, allow more/better interaction between CM's and guests, and would probably result in higher customer satisfaction. It'd be interesting to see where the tipping point might be.
 

Tha Realest

Well-Known Member
I've noticed that lots of people here like to support their opinions with something like, "that's just a fact."

At this point, Disney seems to have acknowledged that they're just going to keep raising prices until crowds thin out.

I would love to see some cost/benefit analysis for Disney between a full park at $200/person vs. half as many guests at $400/person. I would expect a full park of guests to spend more on food/souvenirs, but with thinner crowds, maybe a half-full park could generate more profit? Maybe people would slow down, be in better moods, and spend more per person?

Fewer guests would require less staffing, maybe lower operating costs, allow more/better interaction between CM's and guests, and would probably result in higher customer satisfaction. It'd be interesting to see where the tipping point might be.
I think the last 3+ years have been a massive experiment in this regard. They started out from a drastically reduced baseline in terms of services and entertainment, and have slowly bringing some of that back.

I don’t necessarily begrudge the price increases. One could argue it is a fiscally responsible thing to do. They should seek out the most profit they can. My worry with that approach is the perverse incentives some of those tactics may induce. For example, is any new attraction going to have some form of a ILL cost/benefit analysis? Doesn’t that incentivize more massively budget bloated E-tickets than a few more modest C and D’s that could serve as people eaters? To that point, while G+ and ILL revenue is “newfound money” - is it really, or does it cannibalize spending in merch and food? And while DME going away likely saved a ton of money on the resort side, are those savings washed away by the loss in revenue from low occupancy rates?
 

JoeCamel

Well-Known Member
I think the last 3+ years have been a massive experiment in this regard. They started out from a drastically reduced baseline in terms of services and entertainment, and have slowly bringing some of that back.

I don’t necessarily begrudge the price increases. One could argue it is a fiscally responsible thing to do. They should seek out the most profit they can. My worry with that approach is the perverse incentives some of those tactics may induce. For example, is any new attraction going to have some form of a ILL cost/benefit analysis? Doesn’t that incentivize more massively budget bloated E-tickets than a few more modest C and D’s that could serve as people eaters? To that point, while G+ and ILL revenue is “newfound money” - is it really, or does it cannibalize spending in merch and food? And while DME going away likely saved a ton of money on the resort side, are those savings washed away by the loss in revenue from low occupancy rates?
When you throw out the guest experience weighting of the equation it becomes clear they only want headliners in the parks, tentpoles in the theatres, mastery of the seas and captive premium subs for streaming. It really is a sea change in how the company was run for the first part of it's existence.
 

Vegas Disney Fan

Well-Known Member
I've noticed that lots of people here like to support their opinions with something like, "that's just a fact."

At this point, Disney seems to have acknowledged that they're just going to keep raising prices until crowds thin out.

I would love to see some cost/benefit analysis for Disney between a full park at $200/person vs. half as many guests at $400/person. I would expect a full park of guests to spend more on food/souvenirs, but with thinner crowds, maybe a half-full park could generate more profit? Maybe people would slow down, be in better moods, and spend more per person?

Fewer guests would require less staffing, maybe lower operating costs, allow more/better interaction between CM's and guests, and would probably result in higher customer satisfaction. It'd be interesting to see where the tipping point might be.
I’m ok with them raising prices to lower attendance, I just wish they’d stop eliminating perks and monetizing free stuff while they do it. Being asked to pay a constantly increasing price for a constantly decreasing quality of product is getting old.

I agree there’s a sweet spot though, we spend more time, and money, in the parks when they aren’t so crowded so theres definitely a price point that would profit them more than a park at 100% capacity.
 

UNCgolf

Well-Known Member
I would love to see some cost/benefit analysis for Disney between a full park at $200/person vs. half as many guests at $400/person. I would expect a full park of guests to spend more on food/souvenirs, but with thinner crowds, maybe a half-full park could generate more profit? Maybe people would slow down, be in better moods, and spend more per person?

My guess is they make their biggest profits on F&B sales -- those usually have gigantic margins. I'm not sure half as many guests at double the price would be enough in admission revenue to make up for the lost F&B sales.
 

Splash4eva

Well-Known Member
I’m ok with them raising prices to lower attendance, I just wish they’d stop eliminating perks and monetizing free stuff while they do it. Being asked to pay a constantly increasing price for a constantly decreasing quality of product is getting old.

I agree there’s a sweet spot though, we spend more time, and money, in the parks when they aren’t so crowded so theres definitely a price point that would profit them more than a park at 100% capacity.
Problem is this. The price increase is not lowering attendance imo. Its the product they are delivering.
 

_caleb

Well-Known Member
I don’t necessarily begrudge the price increases.
I’m ok with them raising prices to lower attendance
I guess I sort of do begrudge the price increases. I love the parks, and I want as many people as possible to experience them. I honestly believe that visits to Disneyland as a kid inspired some things in me that make me approach things with a different sort of creativity than I might otherwise have had. I want that for other people!

I know, Disney is a (publicly-traded) business, and the simple laws of supply and demand point to packed parks as an opportunity to charge more. But I suppose I'd be in favor of Disney implementing a sort of self-imposed pricing "floor" that would keep the parks as accessible as possible (with no pricing "ceiling"). Rather than trying to price people out of the parks to reduce crowds, I'd prefer to see them use what seem like more "Disney" ways to control crowds, like expansion, good design, more entertainment, and many more high-capacity (lower-budget) attractions.
 

_caleb

Well-Known Member
My guess is they make their biggest profits on F&B sales -- those usually have gigantic margins. I'm not sure half as many guests at double the price would be enough in admission revenue to make up for the lost F&B sales.
Yeah, I bet you're right. I have no idea what average guest spending on food and beverage is, but I'm sure it's a major source of profit.
Yes, part of the genius of their business model is they make it seem fun to spend money while you're in the parks.
They do! And it's SO easy when your Magic Band, smartwatch, and phone are also credit cards.

Now that I think about it, I'm a little bit surprised they haven't done more to promote and incentivize food and beverage purchases at the parks, like Eat-around-the-World passports, in-park refillable cups, buy-10-get-one free, etc. The closest thing I can think of are limited-edition churro flavors and popcorn buckets. I used to think they were going to try to balance out crowds by issuing food coupons and specials through MDE/Genie, but I don't think that ever materialized.
 

Vegas Disney Fan

Well-Known Member
I'd prefer to see them use what seem like more "Disney" ways to control crowds, like expansion, good design, more entertainment, and many more high-capacity (lower-budget) attractions.

I'd love to see this too but the castle parks are bursting at the seems, new rides and entertainment can't overcome the limitations of the paths and other pinch points, not to mention the packed roads, sold out hotels, staffing issues, and other issues outside the park gates. In a perfect world they'd build another resort in another state to pull some of the crowds away from CA and FL, and to expand their market, but I don't think it'll ever happen, why spend $ Billions building a new resort when the overcrowding allows them to nickel and dime their loyal guests with schemes like ILL and Genie+ and to charge outrageous rates for their hotels and parking?

Overcrowding is horrible for the guests but allows Disney to overcharge for everything, it's great for them.
 

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