I'm not going to Disney World any more!!!!!!

[mousehockey37]

I agree they should be about profits. But if price goes up, quality should stay the same, not go down.

Isn't the golden rule of business to listen to the customer? That the customer is always right?

Sure, WDW has millions upon millions of customers, and every opinion with every customer is going to vary. When you get to the point that the dissatisfied customers are multiplying at a high rate, that should say something to the company. It seems too often that people DO go out of their way to voice their opinions and they get a letter or if they are lucky, a follow-up phone call with someone in an office.

What drives a company is its customers. If you can get enough people to see that WDW isn't being a customer-centric company to the point that you can prove of a failing final product, then you may be able to start deterring people. WDW has just become so big though that getting that point across may never happen.

 

[Californian Elitist]

And that's how things SHOULD be at WDW, but sadly this isn't the case. It's all about riders per hour. Every AA in an attraction could be down and they still won't close. It's sick.

I agree. But it's the same excuse people give. "People are on once-in-a-lifetime vacations", "People will be upset!", "People will complain" blah, blah, blah.

 

[StarWarsGirl]

I once heard that you have to spend money to make money. I guess that's not the case anymore. Any business majors out there, feel free to jump in lol

Uh, starting business administration major. All I can tell you is what I just learned in AP economics (college level course taken in high school, if you're unfamiliar) . It's rather fresh in my mind. The simple answer is yes. But Disney operates a little differently, and since I don't know details, I'm not going in much further than that.

 

[mousehockey37]

And that's how things SHOULD be at WDW, but sadly this isn't the case. It's all about riders per hour. Every AA in an attraction could be down and they still won't close. It's sick.

So even if the pirates start attacking the people, they just keep sending in more boats?

 

[Yert3]

I agree. But it's the same excuse people give. "People are on once-in-a-lifetime vacations", "People will be upset!", "People will complain" blah, blah, blah.

Ugh. I hate that excuse so much. They focus on the "once in a lifetimers' more than their hardcore fans who actually keep coming back for more. It makes no sense!

 

[Yert3]

So even if the pirates start attacking the people, they just keep sending in more boats?

What are you talking about?!

 

[mousehockey37]

What are you talking about?!

If the AA's aren't working correctly on POTC.... If instead of attacking each other, they start to attack the people...

Oye, ya try to joke a little...

 

[Yert3]

If the AA's aren't working correctly on POTC.... If instead of attacking each other, they start to attack the people...

Oye, ya try to joke a little...

Took me a while to understand what you were trying to say. No. Disney would not like it if I were in charge. If one thing went down, even the smallest effect they nobody except the hardcore fans notice, the attraction would be DOWN till it was fixed. End of story. Of course that will never happen.

 

[StarWarsGirl]

Took me a while to understand what you were trying to say. No. Disney would not like it if I were in charge. If one thing went down, even the smallest effect they nobody except the hardcore fans notice, the attraction would be DOWN till it was fixed. End of story. Of course that will never happen.

I disagree. I'd rather have one thing be broken then shut down the entire ride. It drives up wait times on the other rides. They can fix it overnight. It was frustrating walking around Disneyland on my last night, going to three different rides, and having them all broken. DL can just handle it better because there are more attractions within a park than in WDW.

 

[Yert3]

I disagree. I'd rather have one thing be broken then shut down the entire ride. It drives up wait times on the other rides. They can fix it overnight. It was frustrating walking around Disneyland on my last night, going to three different rides, and having them all broken. DL can just handle it better because there are more attractions within a park than in WDW.

I understand your point, but if trained maintenance were always available it shouldn't take long to fix a simple effect.

 

[StarWarsGirl]

Ugh. I hate that excuse so much. They focus on the "once in a lifetimers' more than their hardcore fans who actually keep coming back for more. It makes no sense!

Because they are trying to get those once in a lifetimers to make it more than once in a lifetime. They know the hardcore fans will keep coming back, so why try to appease them? From a business standpoint, it makes sense. It just happens to not work out for the hardcore fans.

 

[mousehockey37]

Took me a while to understand what you were trying to say. No. Disney would not like it if I were in charge. If one thing went down, even the smallest effect they nobody except the hardcore fans notice, the attraction would be DOWN till it was fixed. End of story. Of course that will never happen.

Here's some of the joke: Go to post #53 http://forums.wdwmagic.com/threads/pirates-evacd-pirates-merch-closed-rcfd-responding.867711/page-3

 

[StarWarsGirl]

I understand your point, but if trained maintenance were always available it shouldn't take long to fix a simple effect.

The problem is that the engineers can't be everywhere at once. And since I'm not an engineer, I wouldn't say that a simple effect can't take hours to repair. I would keep the ride up, let people experience it.

I guess my opinion also stems from having a brother with autism. It's almost catastrophic to not have a ride working for him. It can be that way for other children on their trips there too. So keep the ride up for them. Most likely they won't notice, and the effect can be fixed later.

 

[Californian Elitist]

Ugh. I hate that excuse so much. They focus on the "once in a lifetimers' more than their hardcore fans who actually keep coming back for more. It makes no sense!

I hate that excuse as well. Disneyland gets once in a lifetimers as well but that doesn't happen there.

 

[Yert3]

The problem is that the engineers can't be everywhere at once. And since I'm not an engineer, I wouldn't say that a simple effect can't take hours to repair. I would keep the ride up, let people experience it.

I guess my opinion also stems from having a brother with autism. It's almost catastrophic to not have a ride working for him. It can be that way for other children on their trips there too. So keep the ride up for them. Most likely they won't notice, and the effect can be fixed later.

I have mild autism and I get upset when I see something that isn't working correclty. I guess it effects us all in different ways.

 

[StarWarsGirl]

I hate that excuse as well. Disneyland gets once in a lifetimers as well but that doesn't happen there.

That's because most DL fans are local and will be back. So they can cater to hard core fans. WDW doesn't have that. It's a different World out there.

 

[Yert3]

Because they are trying to get those once in a lifetimers to make it more than once in a lifetime. They know the hardcore fans will keep coming back, so why try to appease them? From a business standpoint, it makes sense. It just happens to not work out for the hardcore fans.

To me a once in a lifetimer means once in a life time no matter what. Someone who is going there who might become a hardcore fan is someone just on vacation. I'm a very literal person.

 

[Yert3]

That's because most DL fans are local and will be back. So they can cater to hard core fans. WDW doesn't have that. It's a different World out there.

I'm going to become a local of WDW (Winter Garden) in 2016 just so I can go there every week. WDW has local fans too, ya know. I know that a lot of people on this board are locals of the area.

 

[Californian Elitist]

That's because most DL fans are local and will be back. So they can cater to hard core fans. WDW doesn't have that. It's a different World out there.

There are WDW locals as well. Do they not matter?

 

[StarWarsGirl]

I have mild autism and I get upset when I see something that isn't working correclty. I guess it effects us all in different ways.

You seem to have the "I don't like things to be out of place" form. Actually, when you said that you have a form of autism, the lightbulb went on and I went, "Oh, now I get it." My brother has that too. He doesn't like it when a cabinet door is ajar even in the slightest. But the thought of not being able to ride something short circuits him. So I'd rather have everything up. Ride effects don't bother him as much.