See, that's part of my problem with Iger, he didn't really grow DCL, someone else did and then Iger looked at some proposals and then approved them. He's very happy to take the credit for all the work involved though. The man's not humble at all. Even Steve Jobs was more influential than Iger in bringing the Dream and Fantasy to life (Iger wanted a licensing deal).
The cruise line's success is mostly due to the fact upper management left it alone all this time.
Actually, now they they've touched some stuff, I've heard some people express some dissatisfaction in areas they didn't before. I'm cautiously optimistic with the new ships. If they're full of markups though, it could be shaky waters ahead as people could turn more easily to the competition. DCL is a top rated cruise line, but it's also a much more competitive business than the theme parks are so things can quickly change without proper care. We'll see though, again, cautiously optimistic.
Iger's specialty has been more in the film business, which has excelled financially and critically. I get people don't like reboots and sequels, but that's working out really well right now and Iger put the right people in charge there (after some hit and miss success in Disney live action in the late 2000's).
You look at Walt/Roy, Eisner/Wells, Disney always did well in teams where each person had an area they reached. When one man runs a company this big and focuses his attention to specific areas (film business, foreign theme park expansion), other areas suffer. Disney needs a two person team that can work with all the different departments and grow the company as a whole rather than piece by piece. It's something both Eisner (post-Wells) and now Iger have struggled with now. It's probably even more difficult for Iger as the company's much larger than Eisner's years. I said this earlier, but it's about time to split the President and CEO positions again. Disney's too big for a one man team.
Having just taken a 4-night cruise on the Disney Dream recently, I feel I can now properly respond to DCL items.
Our first DCL cruise was back in Feb 2002, and our second DCL cruise was late last month, so quite a lot of time between cruises and quite different experiences. You pay a premium for DCL, and overall I think there's some justification for
some of that premium. The food on-board is good, the cast members are usually top-notch, and entertainment options are decent. The kids clubs were amazing. I even wanted to spend time in Vibe, the 14-17 yr old club, just so I could play 'Guitar Hero Arcade' to my heart's content.
There had to be 100 full-length Disney/Pixar/Marvel movies available on-demand in your room. It seems like a lot of the character/themed experiences on-board are geared for those under 10. The "Pirates In The Caribbean" party was OK for about 10 minutes, which included the time spent watching the fireworks. The theater shows were really good, and unfortunately we had to miss the "Believe!" show the last night because we were busy packing so that our bags would be ready before 10:30pm, and since we had the second dining time, at 8:15pm, it was either see the show and have to deal with all of our luggage ourselves the next day or miss the show and not have to lug 5 suitcases, plus multiple other bags, with us in the morning.
However, just as with the theme parks, it seems as though now you have to pay for what used to be included, and there is an up-charge for many things. Want to go watch a movie? No problem. Want popcorn to eat, or even a soda to drink while watching? $$$. Nearly all of the "adult" offerings on board are up-charges, but the kids stuff was all free. The numerous wine/beer/liquor tastings were a minimum of $33/per person, but that was not mentioned anywhere until you tried to book a spot. Want a smoothie? Pay. Ice cream beyond the soft-serve? Pay. A friggin' cupcake (that was days old and dry, by the way)??? You have to pay. We spent $4000 for 2 rooms for a 4-night Bahamian cruise, but another $1000 for all the little fees and "incidentals" while on-board. And that $1000 did not include a single souvenir. I also do not see the point of charging $11 for tube rental at Castaway Cay. You could literally walk into the tube storage area and grab one, the cast members were quite lax about it. Or you could just grab one of the dozens of tubes that ended up strewn about the beaches after noon. Of course, it could be worse - Just to go look around Atlantis runs something like $100-150 per person.
I agree that Disney has been at it's best when there were 2 people running it.
Iger's statement on "de-risking" movies - *sigh*... Just call them what they are now, Bob - Money grabs! "Rogue One"? Money grab. "Finding Dory"? Money grab. Han Solo movies? Money grab. Anything past "Toy Story 3"? Money grab. (And shame on JL for allowing that to happen)
I may need to update this post with other thoughts/corrections/etc., just an FYI.