How much does Disney Social Media/TDO check on WDWmagic?

[wdwmagic]

I don't have first hand knowledge either so we're in the same category.
I may be wrong since I do not use Twitter but does it not require one to register with their full name and other basic personal information? I think that alone makes things slightly more official and credible than things posted on this site where I can use an name that I want without fear of anyone tracking me, other than the site administrator.

No. Twitter accounts are not verified in any way, and can be 100% false, not requiring any name at all.

There are, in a few cases, Twitter verified accounts, that are used for celebrities and public figures, but certainly not for the masses.

Your post is kind of ironic, with you just indicating that 99% of posts here are garbage. You are certainly a contributor to that with your last couple of posts.

 

[plaz10]

I think they probably do not check it at all.

But if they do...

More villains, please!
Disneylands Fantasmic Dragon, please!
Haunted Mansion/Its a Small World Holiday Overlay, please!

Thanks

 

[MagicMike]

As far as "plants", it is fairly well known in most circles that they exist.

Disney Social Media Plant Department, is that one of the "living laboratories" featured in Living With The Land?

BTW, just tell me where to send my sterling forum post resume. I'm selling out!

 

[WDW Monorail]

No. Twitter accounts are not verified in any way, and can be 100% false, not requiring any name at all.

There are, in a few cases, Twitter verified accounts, that are used for celebrities and public figures, but certainly not for the masses.

Your post is kind of ironic, with you just indicating that 99% of posts here are garbage. You are certainly a contributor to that with your last couple of posts.

So you agree with me.

And I did not know that about twitter. Still I would think that it is easier for the company to monitor an individual on that site than it is to do so here.

 

[MagicMike]

Your post is kind of ironic, with you just indicating that 99% of posts here are garbage. You are certainly a contributor to that with your last couple of posts.

Aw, Snap!

 

[rsoxguy]

Aw, Snap!

Beat me to it.

 

[xdan0920]

So you agree with me.

And I did not know that about twitter. Still I would think that it is easier for the company to monitor an individual on that site than it is to do so here.

You think wrong.

 

[Hakunamatata]

I think from a business perspective, it's important to monitor twitter for purposes of damage control for corporate image. Using twitter as a source for legitimate information is about as smart as taking the word of Wikipedia.

 

[experiment624]

You don't necessarily have to sit on a site and read every post or search for every related website if you want to know what is being said or posted about a particular topic. Spiders go out on the web with a single word or set, and will pull everything in. If you were as big as, say, Disney, you could easily employ home grown software to crawl the web for anything you want to know, forget master google. Daily task that takes maybe a half hour to glance over the results.

Plus, most companies do have employees who "watch" and "negate" social media. Search reviews for a local car dealership for example. Often times, you will see a "customer service rep" offering to make things right for a poster who had something negative to say or a negative post will be burried by several posts that say basically the same thing in the most generic forms, "this dealer was wonderful and made my dreams come true".

If you wanna know if there are plants on this forum, create a thread, pose a question with a slight negative tone, and see what you get back!

 

[fbp]

As far as "plants", it is fairly well known in most circles that they exist. I was told once that there are at least three Disney accounts here on Magic, and as many on LP back when it was thriving. And no, it is rarely the obvious ones. They are a bit more subtle, having learned how to blend in.

Who are these subtle moles? I'm going to be reading all posts now with this thought in the back of my mind.

 

[asianway]

Who are these subtle moles? I'm going to be reading all posts now with this thought in the back of my mind.

One of the more recent ones was fairly obvious..

 

[asianway]

Ha... what a joke. '74 doesn't know... there are few, if any, plants on any of the fan forums, and it's VERY doubtful any threads are printed out for executives - unless it's for a joke.

At most, there may be a few entry level persons putting together reports of high level topics gathered from multiple sites.

The ignorance displayed in this post is astounding...

 

[MMFanCipher]

OK, I admit it. I'm a plant!!



(we need more emoticon choices!)

 

[wannab@dis]

Both incorrect.
There are in fact Disney employees whose job it is to monitor social media and Internet forums. It is done every day, and will certainly include this thread.

Funny... I said the same thing. Forums are monitored and reports are made.

Some individual posters are read/monitored more than others, based on past postings/blogs/tweets.
It is not uncommon at all for posts/threads to be printed out and sent up the chain, sometimes very high up. I know of meetings being called to address certain forum posts/posters.

High up? maybe management, but not executive levels unless they just wanted a good joke session for the start of a meeting.

As far as "plants", it is fairly well known in most circles that they exist. I was told once that there are at least three Disney accounts here on Magic, and as many on LP back when it was thriving. And no, it is rarely the obvious ones. They are a bit more subtle, having learned how to blend in.

It's weird, really. There are even professional social-media types, not necessarily Disney plants, posting here on Magic currently. To what end I'm unsure. Hoping to get a contract? Doing an experiment on their own? Who knows?

The whole plant thing is a misnomer... spoken as if they are here in some nefarious mode. It's annoying with the '74 crew continually ascribing those they don't agree with as plants or trolls.

Bottom line is that people are not often who they claim to be on the 'net. Even around here.

Absolutely no doubt about that.

'74 is the expert. (Yes, wannab, he does know...). I'll point him over here to contribute.

Hah... perfect for the joke session.

 

[Lee]

wannab@dis, post: 5038818, member: 8408[/EMAIL]]The whole plant thing is a misnomer... spoken as if they are here in some nefarious mode. It's annoying with the '74 crew continually ascribing those they don't agree with as plants or trolls.

No. I don't believe you have ever seen me do that.
When I say "plant" I am not referring to someone with whom I have a differing opinion.
I am referring to posters who are here, as part of an agreement with the Walt Disney Co., to post in a manner which is beneficial to the company. Yes, this does happen despite what you apparently believe, and is not unique to Disney at all.

As far as who reads forum posts, it certainly makes it to TDO management levels on occasion, and once in a great while, if the issue is...um...controverisial...it get's seen in Burbank.

 

[wannab@dis]

No. I don't believe you have ever seen me do that.
When I say "plant" I am not referring to someone with whom I have a differing opinion.
I am referring to posters who are here, as part of an agreement with the Walt Disney Co., to post in a manner which is beneficial to the company. Yes, this does happen despite what you apparently believe, and is not unique to Disney at all.

My apologies for the miscommunication. Yes, social media departments at businesses big and small post on Facebook, Twitter, forums, etc messages to market their products. The issue here is there are two types of "plants" being discussed. The actual ones that post marketing messages... and the non-existent scapegoats used whenever the D&G posters can't use actual facts and have to slip to the ad homs.

As far as who reads forum posts, it certainly makes it to TDO management levels on occasion, and once in a great while, if the issue is...um...controverisial...it get's seen in Burbank.

TDO management is a long ways from Burbank executives. I think some just wish their posts were important enough to make the janitors reading list, much less an executive's.

 

[WDWFigment]

LOL yes, comical isn't it. Twitter, a place where anyone can say anything, with no regard to past posting history, knowledge or anything. Yet for some, if it is said on Twitter or Facebook, it MUST be true.

I think the same goes here, though. I've seen people post on Twitter that "WDWMagic confirms ____ is coming to WDW" when it reality it was an unreliable rumor posted here on the forums by a random newbie. As is the case on Twitter, anyone can post anything here--it's up to the community to determine the likely veracity of the rumor. People irrationally believe random rumors anywhere on the internet, whether they be here, on Facebook, Twitter, or Wikipedia doesn't really seem to make a difference. Twitter has its faults, but don't condemn it because of something endemic to the entire internet.

As for the substance of the conversation, I strongly suspect that there is a division of Disney that regularly monitors certain forums and other sites to take a "pulse" of the community. I am less confident on the plants existing, as it seems that would largely be an exercise in futility (does the internet suffer from mob mentality to such an extent that 2-3 people can sway the course of a thread?), but Disney has been known to engage in the futile, so I wouldn't rule it out.

I also believe that there are some people within Disney, in positions of greater authority, who read these forums, blogs, etc. not in their official capacities, but out of curiosity for what's being said. I suspect these people follow certain thought leaders on forums and blogs, and may pass occasional threads/blog posts on to folks above them. I think that's the most likely route a post would take to end up in the hands of someone like Joe Rohde.

I would hazard a guess that those monitoring as a pulse taking exercise aren't passing along specific posts/threads. They're probably just creating reports.

 

[DisneyJoe]

If you were as big as, say, Disney, you could easily employ home grown software to crawl the web for anything you want to know, forget master google. Daily task that takes maybe a half hour to glance over the results.

There are already many social media monitoring/dashboard tools designed for large corporations; no need to write it themselves. They can easily pay for one or more of them and be generating data in a few hours.

 

[Lee]

wannab@dis, post: 5038850, member: 8408[/EMAIL]] The issue here is there are two types of "plants" being discussed. The actual ones that post marketing messages... and the non-existent scapegoats used whenever the D&G posters can't use actual facts and have to slip to the ad homs.

Seeing as how I know that the first kind exist, here and other places, I refrain from using the term "plant" when referring to someone with whom I just have a differing opinion. The word gets thrown around a lot, often by people who don't really understand the situation.

TDO management is a long ways from Burbank executives. I think some just wish their posts were important enough to make the janitors reading list, much less an executive's.

Certainly, some posters would be ecstatic if a janitor read their post.
Other aim a bit higher, and sometime succeed.

 

[wdwmagic]

I think the same goes here, though. I've seen people post on Twitter that "WDWMagic confirms ____ is coming to WDW" when it reality it was an unreliable rumor posted here on the forums by a random newbie. As is the case on Twitter, anyone can post anything here--it's up to the community to determine the likely veracity of the rumor. People irrationally believe random rumors anywhere on the internet, whether they be here, on Facebook, Twitter, or Wikipedia doesn't really seem to make a difference. Twitter has its faults, but don't condemn it because of something endemic to the entire internet.

The difference between Twitter and this forum is that we are moderated. So take the recent Twitter/Facebook posting by the supposed "Joe Rohde", regarding the Yeti. If that had originated here, it would have been shut down, yet on the unmoderated platforms, it spreads like wildfire, with nobody able to prove/disprove its validity.

I will agree, forums are far from being 100% reliable, but I believe that long established forums such as this, with users having a proven posting history, threaded discussions that are persistent and not just a moment in time, make for a more reliable information source than Twitter as a whole.