Opening year of Port Orleans (then) we were given a massive gift basket filled with everything they had around the resort that remotely related to NOLA, from spices and sauces, to trinkets. They also gave me a CM to babysit my infant 2 month old DD while my DH & son went to the parks.
All as an I'm sorry for the cockeroaches found crawling on my DD baby bottles during the night.
We were also one year given $400 for changing our flight from 7am to 10am, back in the days when Walt Disney Travel Co booked every aspect of your trip. They overbooked their alotment of blocked seats and if we switched $400 in Disney Dollars.
We were given a free signature dinner when we went to DTD to Trick or Treat and the resort had posted the wrong hours.
My kids were given free plushes when DD tripped and fell on a broken piece of side walk at the yesteryear Discovery Island and First Aid was closed and they shipped us to Epcot for First Aid.
My DD was given a signed Minnie Mouse Photo, Minnie Balloon along with a Minnie Mouse plush deposited while we were gone in her crib, she was about 15 months old. We were in arcade and when she got off the coin operated merry go round she cut her tummy from the waist to her chest on the foot rest that was missing its end cap. We suggested they put a piece of duct tape over it as it was real sharp yet when we got up in the morning it was repaired. (the old Disney way)
Back in the day when Disney's Halloween party you trick or treated at every attraction, the pirate at PotC pretended to steal her candy bag. DD burst into to tears (4 years old) Pirated gave her the bag back and filled another one up for her with all the bestest treats.
At the Aladdin character breakfast in MGM Mickey stole DD's frosty flakes from her high chair and made a yummy in his tummy motion. Flip out DD understatement. We gathered our stuff to leave not wanting to disturb the whole place. Meal comp'd and we were given two certificates to front of the line of any attraction at any of the 3 parks.
DD, way too short to ride Splash Mountain, then 44" was given a certificate to ride Splash Mountain when she was tall enough and go to the front of the line when the time came. It was so special to her she kept it, never used it. She is almost 22 years old.
But nothing is better than Universal. We were originally booked at both Portofino and Hard Re in NY to get them to fix my credit card. When we checked in we were upgraded to a suite, a chocolate platter was delivered to our room and we were given two 5 day complimentary passes to the parks. That is how Universal says they are sorry.