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Guests at Pools
- Thread starter TwisterMomma
- Start date
Uncle Lupe
Well-Known Member
I just wish people would just shower before they get on the bus in the morning.
RustySpork
Oscar Mayer Memer
And in the event a guest is ever wrong, see Rule #1 (The Customer Is Always Right).
daisyduckie
Well-Known Member
Nope. They are not always right.
RustySpork
Oscar Mayer Memer
Who gets to make that call? An internet forum?
LeighM
Well-Known Member
Straight from Disney's mouth (aka Disney Institute) -
https://disneyinstitute.com/blog/20...you-cant-give-a-customer-what-they-want-/342/
https://disneyinstitute.com/blog/2014/04/a-perspective-on-the-customer-is-always-right/260/
https://disneyinstitute.com/blog/20...-you-cant-give-a-customer-what-they-want/188/
And they have a lot of other blog entries about their approach to customer service. Just in case anyone is interested
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RustySpork
Oscar Mayer Memer
Straight from Disney's mouth (aka Disney Institute) -
https://disneyinstitute.com/blog/20...you-cant-give-a-customer-what-they-want-/342/
https://disneyinstitute.com/blog/2014/04/a-perspective-on-the-customer-is-always-right/260/
And they have a lot of other blog entries about their approach to customer service. Just in case anyone is interested
All of that stuff is obviously irrelevant since it's not posted on a sign on property somewhere.
21stamps
Well-Known Member
Without googling.. do you know who coined that phrase and what it meant ?
I have faith that you do!
RustySpork
Oscar Mayer Memer
21stamps
Well-Known Member
Yes, because juvenile memes and ridiculous claims are so much more interesting than actual conversation.
How foolish of me.
RustySpork
Oscar Mayer Memer
It wasn't Bob Iger, I'm pretty sure...
I learned heard back in my DECA days that it was some early department store magnate -- probably Macy or Wanamaker...
RustySpork
Oscar Mayer Memer
It wasn't Bob Iger, I'm pretty sure...
I learned heard back in my DECA days that it was some early department store magnate -- probably Macy or Wanamaker...
That's irrelevant, it's on a stone sign so according to the thread it must be true.
xdan0920
Think for yourselfer
The pool replaces the shower. In fact, with all that awesome chlorine, it's technically better then a shower. That's a scientific fact.
21stamps
Well-Known Member
It wasn't Bob Iger, I'm pretty sure...
I learned heard back in my DECA days that it was some early department store magnate -- probably Macy or Wanamaker...
I actually figured you would, just based on your posts and experiences.
Yep,
Harry Selfridge... whom I've always been mildly intrigued by..and then when PBS had a show about him I was thrilled.
Anyway, he definitely used it to his advantage, and customers reacted favorably.
It was something of a new trend at that time. Marshall Field has also been credited with the phrase.
L.C. Clench
Well-Known Member
Bob's philosophy is the customer is always a mark.It wasn't Bob Iger, I'm pretty sure...
I learned heard back in my DECA days that it was some early department store magnate -- probably Macy or Wanamaker...
Well, I hear lots of people pee in the shower, too.
L.C. Clench
Well-Known Member
And considering mousekeeping reports that means it's all around you at Disney!