Get em' out of here!

[Jimmy Thick]

Just got back from a quick trip, too quick for me honestly, and yes, its still a fantastic way to relax.

One little disturbing thing I noticed was the way people complain when you get served before them at a restaurant. I had 3 ADR's the whole trip, and while I was waiting for my turn, I noticed at all 3 restaurants someone would get up, move to the little podium and vent to some poor kid making minimum wage about how long they have waited. And not just one person mind you, four or five per wait. I never noticed this before, so maybe it happens a lot as I was too concerned with my own group to care much about someone complaining.

But I did notice it now, and I'm quite appalled at the way people can act, at Disney World of all places. I for one, am wishing Disney would start ejecting people more often. I understand you paid so much for your vacation, but that does not give you the right to act like an idiot.

A swift boot, yea or nay?

 

[yankspy]

I never understood the rush people are in when they go out to eat. Why make ADR's at nice places if you are just going to rush through the meal. A wise man once told me that what separates us from the animals is that "animals eat, we dine".

 

[sbkline]

This is a little misleading, as the wording of the poll question is referring to guests bothering other guests, but the example in the post is referring to people who express disatisfaction with the service at a restaraunt. To answer the question, yes, I obviously believe that there are some behaviors which would warrant ejection from the premises. But I don't believe that simply complaining about slow service at a restaraunt is an example of such behavior. Unless, of course, the person is overly loud, profane, intimidating, etc. Getting in the CM's face and shouting and cussing, IMO, should warrant ejection. But walking up and expressing disatisfaction, in and of itself, should not result in ejection from the premises.

And yes, guests bothering other guests, should be grounds for ejection...depending on the severity of the bothering and how they have reacted to requests to cease the behavior. But like all things, my opinion on it would have to depend on the situation and how the particular person is bothering this other particular person in this particular situation. It's impossible to draw up a uniform standard on a messageboard which could address all situations and circumstances.

 

[Sam02]

I think if a restaurant is having 4-5 people coming up to complain about slow service that speaks volumes about about the restaurant than the customers.

But to answer your poll question, yes guests should be evicted IF their behavior warrants it. That decision would still need to be made case by case though.

 

[bugsbunny]

Throwing out guests who complain about a long wait is certainly not fair. The ADR system is HIGHLY flawed in one huge aspect. You reserved a particulaar table, not just a time. So if the party before you is taking there sweet time and on their 4th cup of coffee while they divide the check 6 ways and argue over pennies; you have no choice but to sit there and wait while other guests who got there after you get seated before you simply because their table had fast eaters.

I've had 45minute waits even with ADRs. And after the death march all day through the parks, I WANT TO EAT! So for someone to say I'm rrushing just doesn't understand the big picture. I want to get to my table and then hopefully savor a good meal. So yes, I'm going to complain if I have to wait more than 30 mins past my resv. Since I had to be there 15 min before the resv time, it now means i've been waiting 45 minutes and the hostess (minimum wage or not) is going to hear an earful and so will the manager.

What ever happened to the right to complain to management? Are you suggesting that I shouldn't complain because it's Disney? If anything, I hold them to a higher regard and I expect stellar service. It's why I chose them for my vacation

But as for idiotic people with no common courtesy or manners;they should be ejected. There are plenty of uncouth and disgusting nondesireables running around like imbeciles in the parks. Ban them!

 

[Tater48]

Sure if they are bothering other guests maybe they need to go, depending on the circumstances, but what other guests were they bothering just by complaining to a CM about the service. Who's to say that maybe you're the one who shouldn't go if this bothers you so much. If I have something happen that needs to be complained about, I'm going to complain about it whether it bothers Jimmy or not.

By the way, what's with all the polls?

 

[ultraplayer26]

last time i checked disney castmembers werent getting paid minimum wage!!!:shrug: acting like a clown is different from complaining unless your causing a scene,then its understandable especially with kids around!!!

 

[yankspy]

Throwing out guests who complain about a long wait is certainly not fair. The ADR system is HIGHLY flawed in one huge aspect. You reserved a particulaar table, not just a time. So if the party before you is taking there sweet time and on their 4th cup of coffee while they divide the check 6 ways and argue over pennies; you have no choice but to sit there and wait while other guests who got there after you get seated before you simply because their table had fast eaters.

I've had 45minute waits even with ADRs. And after the death march all day through the parks, I WANT TO EAT! So for someone to say I'm rrushing just doesn't understand the big picture. I want to get to my table and then hopefully savor a good meal. So yes, I'm going to complain if I have to wait more than 30 mins past my resv. Since I had to be there 15 min before the resv time, it now means i've been waiting 45 minutes and the hostess (minimum wage or not) is going to hear an earful and so will the manager.

What ever happened to the right to complain to management? Are you suggesting that I shouldn't complain because it's Disney? If anything, I hold them to a higher regard and I expect stellar service. It's why I chose them for my vacation

But as for idiotic people with no common courtesy or manners;they should be ejected. There are plenty of uncouth and disgusting nondesireables running around like imbeciles in the parks. Ban them!

Okay I am confused. The OP mentioned People being "served" before them. Are we talking about people sitting at a table or waiting to be seated? There is a difference. For the record, I do not think people should be ejected for simply expressing dissatisfaction unless they become belligerent.

As for the bolded statement, are you sure that this is how they do this? I have never heard of a restaurant assigning a specific table to a party.

 

[Jimmy Thick]

The reason I brought up this topic had nothing to do with the people at the restaurant in so much as the manner, as in disrespectful, in which they behaved themselves.

I work as a police officer, and I would have easily threw them all off the property if it was my decision to make.

 

[Tater48]

So, your department lets you enforce "house" rules?

 

[bugsbunny]

I can't speak for the OP but I have personally experienced and witnessed getting to a restaurant with an ADR and having ADRs that were after mine get seated way before me.

Once I had the ADR table scheme explained to me I started to accept it little better but it still is tough to have to wait 30 minutes for your table for two while tables of 4 and 6 get there 15 minutes after you and are seated almost right away! And then you get told that YOUR table isn't ready and in fact, if a table for two gets free, its irrelevant since its not YOUR designated ADR table. If you go someplace busy all the time like Le Cellier, it is basically par for the course.

 

[Pumbas Nakasak]

I dont know what you are trying to say in the original post. Are you talking about being seated or being served? In which case how long have they been waiting and if you got seated before them how do you know they were complaining?

If you are as concerned with your own group as you state how come you noticed? And when does a complaint become a vent?

 

[Monty]

I can't speak for the OP but I have personally experienced and witnessed getting to a restaurant with an ADR and having ADRs that were after mine get seated way before me.

Once I had the ADR table scheme explained to me I started to accept it little better but it still is tough to have to wait 30 minutes for your table for two while tables of 4 and 6 get there 15 minutes after you and are seated almost right away! And then you get told that YOUR table isn't ready and in fact, if a table for two gets free, its irrelevant since its not YOUR designated ADR table. If you go someplace busy all the time like Le Cellier, it is basically par for the course.

ADRs are given based on table size. As tables come available, the next ADR waiting for a table of that size is given the table.

If your ADR for two is at 6:05PM and you arrive 15 minutes early and a couple with an ADR for 6PM comes in at 6PM, they will get a table for 2 before you do. If, however, a table had come available at 5:55 and no-one with an earlier ADR for two had arrived yet, you'd be seated.

People who don't know how the system works may get upset, but that's because the system isn't obvious and they don't care to ask or don't understand when they're told. You are not assigned a specific table for two when you get an ADR, you are assigned the next available table for two based on order of ADRs. If the guest timings go according to their average, then you will likely get the specific table that was allocated for you, because that will be the next available. If you wait a long time past your ADR time, it's because one or more tables ate longer than expected and the ADR times cascade so everybody waits longer that has the same size table.

 

[Marley's Ghost]

I don't know what it means...but I like it.

Everyone should be like Jimmy Thick! I am the 3%. I am the one vote in the night. I am...very bored.

 

[Pumbas Nakasak]

Everyone should be like Jimmy Thick! I am the 3%. I am the one vote in the night. I am...very bored.

Theres enough Richard Craniums running around as it is.

 

[Astro_Digital]

I said yes but I am not comfortable booting anybody without giving them due warning.

 

[Craig & Lisa]

I have waited for tables everytime we have ADR's, WDW is a big place with even greater amounts of people wanting the same thing you want at the same time. If it makes sense, then get to your resturant early, NOT at the time of your ADR's. We have done this many times and we end up waiting, but not too long and are in our seats very close to the times. Then take your time, it is your right, unless you have something to get to quickly after your meal, then by all means don't waist time while there, I'm not going to rush through my meal because someone is eager to get in there, because they are there for the same reason, or ran late for whatever reason. Just like them I paid for the meal, that is if you are on the meal plan, and I'm going to enjoy it. :slurp: And as for the ejection subject, I'm all for removing anybody if they are doing something they should not be, and for anybody who happens to have a name and says, "DO YOU KNOW WHO I AM", should be dragged out screaming in front of everybody. Just because you have a name, does not make, or should not give you the right to special treatment. I paid just like them and they have to follow the same rules as I do.

 

[Club Cooloholic]

I know for a fact that I had ADR's at Tokyo Dining. Went in about 10 mins before my time, and was left waiting as a couple that was next to me, that were admitted walk ins who arrived 5 mins before we did, got seated before we did, even though it was during the time we had reserved. We then waited another 15 mins after our reservation time, at which point, I did complain(not that others had been seated, but that there were serveral empty tables we could be sat at) and low and behold I was seated.
I don't like to complain, but after waing nearly a half hour...somtimes the squeaky wheel gets the grease right?

 

[Monkeymama]

I guess it depends on just how annoying they are being. I remember a visit to AK a few years back when I honestly had to restrain myself from freaking out on a man. We were in Pangani and this man decided to prove his manliness by verbally abusing the silverback. The man was yelling and hooting (please people do not make gorilla sounds at the gorillas!) talking about how they should put him in there and see who is really boss. I politely said, "Excuse me, but you do know that is arm span alone is larger than you are?" The man yelled, "Ah! Size doesn't matter!" And I anwered, "Thank God for you," and calmly walked away. He continued for another moment or so until a CM asked him to please continue on. The man started shouting that these animals were put here to entertain him and he would not leave until he felt that his family had received their parks admissions price worth of entertainment. The family walked away about 5 minutes before this. When he noticed they were not behind him, he moved on.

Should he have been removed? Absolutely.

 

[bugsbunny]

If you wait a long time past your ADR time, it's because one or more tables ate longer than expected and the ADR times cascade so everybody waits longer that has the same size table.

Don't care about being educated on the system. All I know is that it stinks!

If 2 or 3 seatings in a row are slow, it means if you are the 4th seating, you will be waiting a looooong time for your ADR. Cascasde smashcade. All I know is that I'm sitting there with my stomach growling while people who got there long after me get seated first.

So its kind of hard to just sit there and have a magical day when this repeatedly happens. :ROFLOL: