The problem is a management team which could use experience on the 'front lines' so to speak, An 'Undercover Boss' experience would do wonders for the current TWDC management team, You have a management team which NEVER visits the park unless surrounded by a platoon of plaid's. A far cry from the Eisner days when Eisner wore fur and dished out QS so he could experience the park and it's operations first hand.
The problem is the current management would be happy if the majority of the 'long term' CM's quit they would replace them with CP'ers and recent immigrants many of whom are functionally illiterate in English, Yes it's not PC but it's true in an putatively english speaking facility I should not have to rely on my high school spanish to communicate with the staff. These people are the ones truly being taken advantage of by TWDC as they are largely unaware of their rights as workers and are simply happy to have a job no matter how badly they are treated.
The key issue is to the Igerbots to them WDW is a place where MONEY happens, Not a place where MAGIC happens and insane amounts of money is a side effect of the magic.