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Frozen broken down again?
- Thread starter WDWVolFan
- Start date
Chef Mickey
Well-Known Member
Again, this isn't abnormal and Disney will fix it.
Unfortunately it didn't have a soft opening period to address the issues before it opened. It will get resolved, but the guests are going to suffer for a while until it is done.
disneyKaiju
Well-Known Member
Was at the park the past week and everytime I walked by it, it was always down. Someone told me they rode it 6x and it broke down 4 of the 6.
Epcotfan21
Well-Known Member
Any idea as to why they decided not to do a soft opening or cast member previews?
Yep. They announced an official opening date and distributed FP+. The ride then took longer than expected to complete, leaving no time for soft openings ahead of the published official opening date.
donsullivan
Premium Member
When I read reports like this I often wonder whether all guests fully understand that stopping forward motion due to a delay at load/unload (which they can't see) for a mobility impaired guest(s) does not count as a 'breakdown'. Many assume that any time forward motion stops it must be a 'breakdown' which is totally inaccurate.
disneyKaiju
Well-Known Member
Thats a good point, for clarification, when i walked by the ride it was completely shutdown.
anchorman314
Well-Known Member
Um, June 21 -> July 6 = 15 days. I'd say that problems during the first two weeks of operation are normal. The way I look at it, if this had been two weeks of soft opens, we'd never know about all the stoppages. We'd just see that the soft opens were closed more than open. I'm willing to cut WDW some slack here...for now. If these breakdowns are still happening in September, then I'll break out my pitchfork.
Phew. That's okay then.
According to recorded wait times, it operated open to close on June 28th
Uncle Lupe
Well-Known Member
If we see purple triangles on the decent, I'll start to worry.
Bairstow
Well-Known Member
I wonder if this mistake will be punished internally, or if the negative consequences of opening an attraction without testing it will be ignored and this will become the new normal.
disneyKaiju
Well-Known Member
Speaking of... "Temporarily Closed" at the moment...
ABQ
Well-Known Member
Was there any corroborating evidence to the statement someone made in the Opening Day thread that if the FP line got so massively backed up that they'd mark the attraction as "Temporarily Closed" on the app to dissuade guests from queuing up any further in the standby line?
JIMINYCR
Well-Known Member
Feel sorry for those guests suffering disappointment over their only chance to experience it. Watching the ride through on Youtube in my a/c room, no lines or closures to worry about... looks like a decent attraction. Glad that by the time I get to go back the operational bugs get all worked out
donsullivan
Premium Member
I can't confirm that theory but from my limited personal experiences they 'appear' to be over-stating the posted standby wait time to manage the length of the line. When I went early Friday evening the standby time was posted at 120 minutes and the line did not extend outside the building. I had a FP (6:35P window) but when I reached merge I asked the guests who merged right behind me from standby and they said there wait was actually 70 minutes total to the merge point.
Chef Mickey
Well-Known Member
I don't believe it's been down a significant amount of time each day since it's opened. Source?
Even still, remember Test Track? Probably not. I can tell you I personally waited HOURS to ride because it constantly broke down.
This is a reality with newer technology on newer rides. It has zero impact on the long term viability of the attraction and doesn't mean Disney doesn't know what they're doing.
I agree that everything should be perfect, but it's not. Disney will get it right and people like you are overreacting in my opinion.
Chef Mickey
Well-Known Member
Let's just say it's not okay but neither is letting EPCOT get to the state it's in today. To me, these are minor details amid a SEA of transgressions, many incredibly more egregious than some down time on a new attraction.
Look at me, I am actually excited EPCOT got something, albeit at the expense of a true favorite and classic that should have never been removed in the first place. I'm so starved for something to spruce up EPCOT that I'm willing to look the other way when there are some hiccups.
If we want to have a discussion about Disney's failures, there are much more important conversations to be had. The Frozen issues are temporary, will be fixed, and the other major issues will still remain.