Refreshing this to mention that The Citizens of Hollywood are missed. The atmosphere on Sunset is missing the human touch that they added. IF Disney has actually decided that these guys aren’t coming back, shame on them. At this point, I am not sure the Citizens would even want to come back, being burned by the decision makers like this. Please don’t continue to use COVID as an excuse to not “Make Magic”. Conversations with a co worker (who is not a Disney nut, just an occasional visitor) told me today at lunch that without special touches, like the Citizens, the parks just become any old six flags… so the avg. guest IS beginning to notice.
These poor decisions in total will have a negative impact on this company, eventually.